RONEN-MADIGAN,L. 220 ILCS 5/13-303 new Amends the Public Utilities Act, Provides that the Commerce Commission has the authority to enforce service quality standards for local exchange carriers. Establishes service quality standards for local exchange carriers. Requires local exchange carriers to refund or credit customers when service is disrupted, installation is not timely, and service appointments are not kept. Effective immediately. FEB-21-2001 S FIRST READING FEB-21-2001 S REFERRED TO SENATE RULES COMMITTEE RULES FEB-28-2001 S ASSIGNED TO COMMITTEE ENVIR & ENE FEB-28-2001 S TO SUBCOMMITTEE FEB-28-2001 S COMMITTEE ENVIR & ENE MAR-31-2001 S RE-REFERRED TO RULES COMM/RULE 3-9(A) RULES JAN-07-2003 S SESSION SINE DIE END OF INQUIRY Full Text Bill Summary