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90_SB0949 220 ILCS 5/13-101 from Ch. 111 2/3, par. 13-101 220 ILCS 5/13-901 from Ch. 111 2/3, par. 13-901 Amends the Public Utilities Act. Makes the Commission's authority to promulgate certain kinds of rules also apply to competitive telecommunications rates and services. The affected subjects include: standards for the accuracy and measurement of the services provided; health and safety standards for employees, customers and the general public; and the payment of refunds and interest on overcharges. Changes the date that provisions concerning operator service providers shall be repealed from July 1, 1997 to July 1, 1999. Effective immediately. LRB9001713LDdv LRB9001713LDdv 1 AN ACT to amend the Public Utilities Act by changing 2 Sections 13-101 and 13-901. 3 Be it enacted by the People of the State of Illinois, 4 represented in the General Assembly: 5 Section 5. The Public Utilities Act is amended by 6 changing Sections 13-101 and 13-901 as follows: 7 (220 ILCS 5/13-101) (from Ch. 111 2/3, par. 13-101) 8 (This Section is scheduled to be repealed July 1, 1999.) 9 Sec. 13-101. Except to the extent modified or 10 supplemented by the specific provisions of this Article, the 11 Sections of this Act pertaining to public utilities, public 12 utility rates and services, and the regulation thereof, are 13 fully and equally applicable to noncompetitive 14 telecommunications rates and services, and the regulation 15 thereof, except where the context clearly renders such 16 provisions inapplicable. Except to the extent modified or 17 supplemented by the specific provisions of this Article, 18 Articles I through V, Sections 8-301, 8-505, 9-221, 9-222, 19 9-222.1, 9-222.2,and9-250, and 9-252, and Articles X and XI 20 of this Act are fully and equally applicable to competitive 21 telecommunications rates and services, and the regulation 22 thereof. 23 (Source: P.A. 86-101.) 24 (220 ILCS 5/13-901) (from Ch. 111 2/3, par. 13-901) 25 (This Section is scheduled to be repealed July 1, 1997.) 26 Sec. 13-901. Operator Service Provider. 27 (a) For the purposes of this Section: 28 (1) "Operator service provider" means every 29 telecommunications carrier that provides operator 30 services or any other person or entity that the -2- LRB9001713LDdv 1 Commission determines is providing operator services. 2 (2) "Aggregator" means any person or entity that is 3 not an operator service provider and that in the ordinary 4 course of its operations makes telephones available to 5 the public or to transient users of its premises 6 including, but not limited to, a hotel, motel, hospital, 7 or university for telephone calls between points within 8 this State that are specified by the user using an 9 operator service provider. 10 (3) "Operator services" means any 11 telecommunications service that includes, as a component, 12 any automatic or live assistance to a consumer to arrange 13 for billing or completion, or both, of a telephone call 14 between points within this State that are specified by 15 the user through a method other than: 16 (A) automatic completion with billing to the 17 telephone from which the call originated; 18 (B) completion through an access code or a 19 proprietory account number used by the consumer, 20 with billing to an account previously established 21 with the carrier by the consumer; or 22 (C) completion in association with directory 23 assistance services. 24 (b) The Commission shall, by rule or order, adopt and 25 enforce operating requirements for the provision of 26 operator-assisted services. The rules shall apply to operator 27 service providers and to aggregators. The rules shall be 28 compatible with the rules adopted by the Federal 29 Communications Commission under the federal Telephone 30 Operator Consumer Services Improvement Act of 1990. These 31 requirements shall address, but not necessarily be limited 32 to, the following: 33 (1) oral and written notification of the identity 34 of the operator service provider and the availability of -3- LRB9001713LDdv 1 information regarding operator service provider rates, 2 collection methods, and complaint resolution methods; 3 (2) restrictions on billing and charges for 4 operator services; 5 (3) restrictions on "call splashing" as that term 6 is defined in 47 C.F.R. Section 64.708; 7 (4) access to other telecommunications carriers by 8 the use of 800, 950, and 10XXX numbers; 9 (5) the appropriate routing and handling of 10 emergency calls; 11 (6) the enforcement of these rules through tariffs 12 for operator services and by a requirement that operator 13 service providers withhold payment of compensation to 14 aggregators that have been found to be noncomplying by 15 the Commission. 16 (c) The Commission shall adopt any rule necessary to 17 make rules previously adopted under this Section compatible 18 with the rules of the Federal Communications Commission no 19 later than one year after the effective date of this 20 amendatory Act of 1993. 21 (d) A violation of any rule adopted by the Commission 22 under subsection (b) is a business offense subject to a fine 23 of not less than $1,000 nor more than $5,000. In addition, 24 the Commission may, after notice and hearing, order any 25 telecommunications carrier to terminate service to any 26 aggregator found to have violated any rule. 27 (e) This Section is repealed on July 1, 19991997. 28 (Source: P.A. 88-382.) 29 Section 99. Effective date. This Act takes effect upon 30 becoming law.