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90_HB0694 215 ILCS 5/143.32 new Amends the Illinois Insurance Code. Requires the Department of Insurance to publish a pamphlet providing a general explanation of the procedures for resolving automobile insurance claims. Requires insurance companies and adjusters to include the pamphlet in any correspondence with an insured regarding a claim. LRB9003257JSmb LRB9003257JSmb 1 AN ACT to amend the Illinois Insurance Code by adding 2 Section 143.32. 3 Be it enacted by the People of the State of Illinois, 4 represented in the General Assembly: 5 Section 5. The Illinois Insurance Code is amended by 6 adding Section 143.32 as follows: 7 (215 ILCS 5/143.32 new) 8 Sec. 143.32. Claim procedures; notice. 9 (a) The Department shall prepare and publish a pamphlet 10 that provides a general explanation of the procedures 11 involved in resolving claims under a policy of automobile 12 insurance, as defined in Section 143.13. The pamphlet shall 13 provide information concerning the obtaining of estimates, 14 choice of repair facilities, source of repair parts, 15 collision damage waivers, liability waivers, and the basis 16 for determining to whom a claims payment check is payable. 17 (b) The pamphlet shall be printed in the English 18 language and in other languages the Department determines to 19 be necessary to make the information available to insureds in 20 this State. 21 (c) An insurance company and a public insurance adjuster 22 shall obtain the pamphlets from the Department and include 23 the pamphlet in any correspondence with an insured regarding 24 a claim under a policy of automobile insurance.