(20 ILCS 5040/15)
Sec. 15. Committee responsibilities. The Committee shall carry out the following responsibilities: (1) analyze the laws and regulations that establish |
| the respective agency hotlines;
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(2) evaluate the respective agency phone systems to
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| determine necessary technology changes for a centralized hotline;
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(3) gather information on the volume of calls
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(4) determine the exact process by which a call is
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| screened to ascertain where it should be directed; and
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(5) establish the manner in which the confidentiality
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| of all complainant identities will be protected for purposes of any dissemination of records or other information outside agency personnel.
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(Source: P.A. 98-49, eff. 7-1-13.)
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