Full Text of HR0965 95th General Assembly
HR0965 95TH GENERAL ASSEMBLY
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| HOUSE RESOLUTION
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| WHEREAS, The members of the Illinois House of | 3 |
| Representatives are pleased to congratulate Theodore G. | 4 |
| Schwartz, founder and chairman of APAC Customer Services, Inc., | 5 |
| on being honored for his achievements by the Illinois Holocaust | 6 |
| Museum and Education Center; and
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| WHEREAS, Mr. Schwartz launched APAC Customer Services, | 8 |
| Inc., in 1992; at its beginning, APAC specialized in telephone | 9 |
| sales of brokered radio and cable TV advertising time and | 10 |
| through the leadership of Mr. Schwartz, grew to be the largest | 11 |
| and most successful business of its kind, representing over | 12 |
| 1500 radio stations nationwide; and
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| WHEREAS, Realizing the potential for outsourced service | 14 |
| providers, he sold the advertising business in 1992 and shifted | 15 |
| his focus to optimizing customer relationships; under his | 16 |
| direction and stewardship, APAC was the pioneer and remains a | 17 |
| leader in providing outsourced customer service relationships | 18 |
| for a wide range of industry Fortune 500 clients; and
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| WHEREAS, Mr. Schwartz has been afforded a great deal of | 20 |
| industry recognition, including the prestigious Pioneer Award, | 21 |
| induction into the American Teleservices Association Hall of | 22 |
| Fame, as well as the Call Center Solutions Hall of Fame; he is |
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| a member of the Chief Executives Organization, Young Presidents | 2 |
| Organization, and World Presidents Organization; in addition, | 3 |
| he has received the University of Illinois Entrepreneur Hall of | 4 |
| Fame Award and the Illinois High Tech Entrepreneur Award; and
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| WHEREAS, Currently, Ted Schwartz is the managing principal | 6 |
| of TCS Group, L.L.C., a private investment and personalized | 7 |
| service firm; with his wife, M. Christine Schwartz, he founded | 8 |
| the T & C Schwartz Family Foundation; their philanthropy has | 9 |
| been devoted to many local and national issues such as health | 10 |
| education, medical research, Jewish youth, and Chicago | 11 |
| projects; he is also a member of the Executive Advisory Board | 12 |
| of The Chemistry of Life Processes Institute at Northwestern | 13 |
| University; therefore, be it
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| RESOLVED, BY THE HOUSE OF REPRESENTATIVES OF THE | 15 |
| NINETY-FIFTH GENERAL ASSEMBLY OF THE STATE OF ILLINOIS, that we | 16 |
| congratulate Theodore Schwartz and wish him the best in his | 17 |
| future endeavors; and be it further
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| RESOLVED, That a suitable copy of this resolution be | 19 |
| presented to Theodore G. Schwartz as a symbol of our respect | 20 |
| and esteem.
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