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| | HB1453 Engrossed | | LRB098 07060 JLS 37119 b |
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1 | | AN ACT concerning regulation.
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2 | | Be it enacted by the People of the State of Illinois,
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3 | | represented in the General Assembly:
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4 | | Section 5. The Public Utilities Act is amended by changing |
5 | | Section 19-112 as follows: |
6 | | (220 ILCS 5/19-112) |
7 | | Sec. 19-112. Managerial resources. |
8 | | (a) An alternative gas supplier must maintain sufficient |
9 | | managerial resources and abilities to provide the service for |
10 | | which it has a certificate of service authority. In determining |
11 | | the level of managerial resources and abilities that the |
12 | | alternative gas supplier must demonstrate, the Commission |
13 | | shall consider, in addition to the requirements in Section |
14 | | 19-110(e)(1), the following: |
15 | | (1) complaints to the Commission by consumers |
16 | | regarding the alternative gas supplier, including those |
17 | | that reflect on the alternative gas supplier's ability to |
18 | | properly manage solicitation and authorization; and |
19 | | (2) the alternative gas supplier's involvement in the |
20 | | Commission's consumer complaint process, including the |
21 | | resources the alternative gas supplier dedicates to the |
22 | | process and the alternative gas supplier's ability to |
23 | | manage the issues raised by complaints, and the resolutions |