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93RD GENERAL ASSEMBLY
State of Illinois
2003 and 2004 HB6576
Introduced 2/6/2004, by Monique D. Davis SYNOPSIS AS INTRODUCED: |
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55 ILCS 5/5-1096.5 new |
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65 ILCS 5/11-42-11.2 new |
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Amends the Counties Code and the Illinois Municipal Code. Provides that a community antenna television franchisee may not terminate service to any customer unless the franchisee first sends written notice of termination to the customer through the U.S. mail, return receipt requested, which states the date of the termination. Provides that the franchisee must provide a refund to each customer that is subject to a service
interruption caused by
conditions that are in the franchisee's control. Provides that no franchisee may charge more than $50 per month for any cable service.
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A BILL FOR
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HB6576 |
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LRB093 21215 BDD 47317 b |
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| AN ACT concerning the regulation of cable television.
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| Be it enacted by the People of the State of Illinois,
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| represented in the General Assembly:
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| Section 5. The Counties Code is amended by adding Section |
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| 5-1096.5 as follows: |
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| (55 ILCS 5/5-1096.5 new) |
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| Sec. 5-1096.5. Community antenna television systems; |
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| consumer
protection. |
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| (a) A community antenna television franchisee may not |
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| terminate service to any customer unless the franchisee sends |
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| written notice of termination to the customer through the U.S. |
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| mail, return receipt requested. The notice must state which |
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| date the service will be terminated, which may not be less than |
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| 10 days after the date that the customer receives the notice. |
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| (b) The franchisee must provide a refund to each customer |
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| that is subject to a service
interruption caused by
conditions |
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| that are in the franchisee's control. The refund shall be
for |
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| the entire day on which the interruption occurs and for each |
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| additional day
the interruption continues. The refund shall |
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| apply to all services
interrupted. In the case of an outage, |
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| the franchisee
must provide a refund regardless of whether the |
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| customer requests a
refund or otherwise contacts the |
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| franchisee. In the case of a service
interruption that is not |
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| part of an outage, the franchisee must provide a refund if the |
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| customer requests a refund or otherwise
contacts the franchisee |
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| about the service interruption. Refund checks must be
issued |
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| promptly, but no later than either (i) the customer's next |
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| billing cycle
following resolution of the request or
30 days, |
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| whichever is earlier, or (ii) upon the return of the equipment
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| supplied
by the franchisee if the service is terminated. |
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| (c) No franchisee may charge more than $50 per month for |
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| any cable service. |