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1 | AN ACT concerning insurance.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Illinois Insurance Code is amended by adding | |||||||||||||||||||
5 | Section 143.34 as follows: | |||||||||||||||||||
6 | (215 ILCS 5/143.34 new) | |||||||||||||||||||
7 | Sec. 143.34. Electronic delivery of notices and documents. | |||||||||||||||||||
8 | (a) As used in this Section: | |||||||||||||||||||
9 | "Applicable law" means applicable statutory law and rules | |||||||||||||||||||
10 | and regulations having the force of law. | |||||||||||||||||||
11 | "Deliver by electronic means" includes either of the | |||||||||||||||||||
12 | following: | |||||||||||||||||||
13 | (1) Delivery to an electronic mail address at which a | |||||||||||||||||||
14 | party has consented to receive notices or documents. | |||||||||||||||||||
15 | (2) Posting on an electronic network or site that is | |||||||||||||||||||
16 | accessible via the Internet by using a mobile application, | |||||||||||||||||||
17 | computer, mobile device, tablet, or any other electronic | |||||||||||||||||||
18 | device and sending separate notice of the posting to a | |||||||||||||||||||
19 | party, directed to the electronic mail address at which the | |||||||||||||||||||
20 | party has consented to receive notice of the posting. | |||||||||||||||||||
21 | "Party" means a recipient of a notice or document required | |||||||||||||||||||
22 | as part of an insurance transaction, including an applicant, an | |||||||||||||||||||
23 | insured, or a policyholder. |
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1 | (b) Subject to the provisions of this Section, notice to a | ||||||
2 | party or any other document that is required under applicable | ||||||
3 | law in an insurance transaction or that serves as evidence of | ||||||
4 | insurance coverage, may be stored, presented, and delivered by | ||||||
5 | electronic means. | ||||||
6 | Delivery of a notice or document in accordance with this | ||||||
7 | Section shall be considered equivalent to any delivery method | ||||||
8 | required under applicable law, including delivery by first | ||||||
9 | class mail; first class mail, postage prepaid; certified mail; | ||||||
10 | or registered mail. | ||||||
11 | If a provision or rule requires a notice or document to be | ||||||
12 | provided to a party and expressly requires verification or | ||||||
13 | acknowledgment of receipt of the notice or document, the notice | ||||||
14 | or document may be delivered by electronic means only if the | ||||||
15 | method used provides for verification or acknowledgment of | ||||||
16 | receipt and the verification or acknowledgment of receipt can | ||||||
17 | be documented. | ||||||
18 | (c)(1) Unless paragraph (2) of subsection (e) of this | ||||||
19 | Section applies, an insurer may deliver notices and documents | ||||||
20 | to a party by electronic means under this Section if: | ||||||
21 | (A) the party affirmatively consented to that method of | ||||||
22 | delivery and has not withdrawn the consent; | ||||||
23 | (B) before the party gave consent, the insurer provided | ||||||
24 | the party with a statement of the hardware and software | ||||||
25 | requirements for access to and retention of notices and | ||||||
26 | documents delivered by electronic means; |
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1 | (C) the party consented electronically or confirmed | ||||||
2 | consent electronically in a manner that reasonably | ||||||
3 | demonstrates that the party is able to access information | ||||||
4 | in the electronic form that the insurer will use for | ||||||
5 | delivery of notices and documents by electronic means; and | ||||||
6 | (D) before the party gave consent, the insurer provided | ||||||
7 | the party with a clear and conspicuous statement informing | ||||||
8 | the party of all of the following: | ||||||
9 | (i) the right or option of the party to have | ||||||
10 | notices and documents provided or made available in | ||||||
11 | paper or another non-electronic form instead; | ||||||
12 | (ii) the right of the party to withdraw consent to | ||||||
13 | have notices and documents delivered by electronic | ||||||
14 | means and any fees, conditions, or consequences that | ||||||
15 | are imposed if consent is withdrawn; | ||||||
16 | (iii) that the party's consent applies to any | ||||||
17 | notices or documents that may be delivered by | ||||||
18 | electronic means during the course of the relationship | ||||||
19 | between the party and the insurer; | ||||||
20 | (iv) after consent for delivery by electronic | ||||||
21 | means is given, the means, if any, by which a party may | ||||||
22 | obtain a paper copy of a notice or document that has | ||||||
23 | been delivered by electronic means and the fee, if any, | ||||||
24 | for the paper copy; and | ||||||
25 | (v) the procedure a party must follow to withdraw | ||||||
26 | consent to have notices and documents delivered by |
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1 | electronic means and to update information needed to | ||||||
2 | contact the party electronically. | ||||||
3 | (2) Subject to the provisions of this Section, the insurer | ||||||
4 | may elect to deliver all notices and documents by electronic | ||||||
5 | means or only those notices and documents selected by the | ||||||
6 | insurer. | ||||||
7 | (3) Nothing in this Section shall be construed to require | ||||||
8 | an insurer to use electronic delivery methods. Insurers may | ||||||
9 | choose to deliver any notice or document by first class mail; | ||||||
10 | first class mail, postage prepaid; certified mail; or | ||||||
11 | registered mail. | ||||||
12 | (d)(1) This Section shall not be construed to affect any | ||||||
13 | requirement related to the content or timing of a notice or | ||||||
14 | document required under applicable law. | ||||||
15 | (2) The legal effectiveness, validity, or enforceability | ||||||
16 | of any contract or policy of insurance executed by a party may | ||||||
17 | not be denied solely because the contract or policy was | ||||||
18 | delivered by electronic means if the insurer has obtained the | ||||||
19 | electronic consent or confirmation of consent of the party in | ||||||
20 | accordance with this Section. | ||||||
21 | (3) A withdrawal of consent by a party becomes effective 30 | ||||||
22 | days after the insurer receives the notice of withdrawal. A | ||||||
23 | withdrawal of consent by a party does not affect the legal | ||||||
24 | effectiveness, validity, or enforceability of a notice or | ||||||
25 | document delivered by electronic means to the party before the | ||||||
26 | withdrawal of consent becomes effective. |
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1 | (4) If an oral communication or a recording of an oral | ||||||
2 | communication between a party and an insurer or an insurer's | ||||||
3 | agent can be reliably stored and reproduced by the insurer, the | ||||||
4 | oral communication or recording may qualify as a notice or | ||||||
5 | document delivered by electronic means for purposes of this | ||||||
6 | Section. | ||||||
7 | (5) If a law requires that a signature or a notice or | ||||||
8 | document be notarized, acknowledged, verified, or made under | ||||||
9 | oath, the requirement is satisfied if the electronic signature | ||||||
10 | of the person authorized to perform those acts, together with | ||||||
11 | all other information required to be included by the provision, | ||||||
12 | is attached to or logically associated with the signature, | ||||||
13 | notice, or document. | ||||||
14 | (6) Except as provided in paragraph (4) of this subsection, | ||||||
15 | this Section does not and may not be construed to modify, | ||||||
16 | limit, or supersede the provisions of the federal Electronic | ||||||
17 | Signatures in Global and National Commerce Act, as amended. | ||||||
18 | (7) If an insurer attempts to deliver a notice or document | ||||||
19 | by electronic means to the most recent electronic mail address | ||||||
20 | for the insured in the insurer's files and the insurer receives | ||||||
21 | a notice that the delivery by electronic means has failed, the | ||||||
22 | insurer shall deliver the notice or document by first class | ||||||
23 | mail or by any other delivery method required for the notice or | ||||||
24 | document under law. | ||||||
25 | (8) Nothing in this Section shall prevent an insurer from | ||||||
26 | offering a discount to an insured who elects to receive notices |
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1 | and documents electronically. | ||||||
2 | (9) Providing electronic delivery of documents under this | ||||||
3 | Section shall be the responsibility of the insurer who elects | ||||||
4 | to offer such manner of delivery. | ||||||
5 | (e)(1) This Section does not apply to a notice or document | ||||||
6 | delivered by an insurer by electronic means before the | ||||||
7 | effective date of this amendatory Act of the 99th General | ||||||
8 | Assembly to a party who, before that date, consented to receive | ||||||
9 | a notice or document by electronic means otherwise allowed by | ||||||
10 | applicable law. | ||||||
11 | (2) If the consent of a party to receive certain notices or | ||||||
12 | documents by electronic means is on file with an insurer before | ||||||
13 | the effective date of this amendatory Act of the 99th General | ||||||
14 | Assembly, and, in accordance with this Section, the insurer | ||||||
15 | intends to deliver notices and documents to the party by | ||||||
16 | electronic means, before delivering any additional notices or | ||||||
17 | documents by electronic means, the insurer shall notify the | ||||||
18 | party of the following: | ||||||
19 | (A) The notices or documents that may be delivered by | ||||||
20 | electronic means under this Section that were not | ||||||
21 | previously delivered by electronic means. | ||||||
22 | (B) The party's right to withdraw consent to have any | ||||||
23 | notices or documents delivered by electronic means. | ||||||
24 | (f) Nothing in this Section requires an insurer to deliver | ||||||
25 | a notice or document by electronic means or to post policies | ||||||
26 | and endorsements on an Internet website. |
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1 | (g) Nothing in this Section shall prevent an insurer from | ||||||
2 | posting on the insurer's Internet website any standard policy, | ||||||
3 | and any endorsements to such a policy, that do not contain | ||||||
4 | personally identifiable information in accordance with this | ||||||
5 | Section in lieu of delivery to a policyholder, insured, or | ||||||
6 | applicant for insurance by any other method.
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7 | Section 99. Effective date. This Act takes effect upon | ||||||
8 | becoming law.
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