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1 | AN ACT concerning insurance.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Managed Care Reform and Patient Rights Act | |||||||||||||||||||||||
5 | is amended by changing Sections 5, 15, and 30 as follows:
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6 | (215 ILCS 134/5)
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7 | Sec. 5. Health care patient rights.
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8 | (a) The General Assembly finds that:
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9 | (1) A patient has the right to care consistent with | |||||||||||||||||||||||
10 | professional standards
of
practice to assure quality | |||||||||||||||||||||||
11 | nursing and medical practices, to choose
the participating | |||||||||||||||||||||||
12 | physician responsible for coordinating his or her
care, to | |||||||||||||||||||||||
13 | receive information concerning his or her condition and | |||||||||||||||||||||||
14 | proposed
treatment, to refuse any treatment to the extent | |||||||||||||||||||||||
15 | permitted by law, and to
privacy and confidentiality of | |||||||||||||||||||||||
16 | records except as otherwise provided by law.
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17 | (2) A patient has the right, regardless of source of | |||||||||||||||||||||||
18 | payment, to examine
and
to receive a reasonable explanation | |||||||||||||||||||||||
19 | of his or her total bill for health care
services rendered | |||||||||||||||||||||||
20 | by his or her physician or other health care provider,
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21 | including the itemized charges for specific health care | |||||||||||||||||||||||
22 | services received. A
physician or other health care | |||||||||||||||||||||||
23 | provider has responsibility only for a
reasonable |
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1 | explanation of those specific health care services | ||||||
2 | provided by the
health care provider.
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3 | (3) A patient has the right to timely prior notice of | ||||||
4 | the termination
whenever
a health care plan cancels or | ||||||
5 | refuses to renew an enrollee's
participation in the plan.
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6 | (4) A patient has the right to privacy and | ||||||
7 | confidentiality in health care.
This right may be expressly | ||||||
8 | waived in writing by the patient or the patient's
guardian.
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9 | (5) An individual has the right to purchase any health | ||||||
10 | care services with
that individual's own funds , and that | ||||||
11 | right may not be invalidated through a contractual | ||||||
12 | provision or requirement between the insurer and a | ||||||
13 | participating health care provider .
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14 | (b) Nothing in this Section shall preclude the health care | ||||||
15 | plan from
sharing information for
plan quality assessment and | ||||||
16 | improvement purposes as required by Section 80.
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17 | (Source: P.A. 91-617, eff. 1-1-00.)
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18 | (215 ILCS 134/15)
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19 | Sec. 15. Provision of information.
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20 | (a) A health care plan shall provide annually to enrollees | ||||||
21 | and prospective
enrollees, upon request, a complete list of | ||||||
22 | participating health care providers
in the
health care plan's | ||||||
23 | service area and a description of the following terms of
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24 | coverage:
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25 | (1) the service area;
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1 | (2) the covered benefits and services with all | ||||||
2 | exclusions, exceptions, and
limitations;
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3 | (3) the pre-certification and other utilization review | ||||||
4 | procedures
and requirements;
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5 | (4) a description of the process for the selection of a | ||||||
6 | primary care
physician,
any limitation on access to | ||||||
7 | specialists, and the plan's standing referral
policy;
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8 | (5) the emergency coverage and benefits, including any | ||||||
9 | restrictions on
emergency
care services;
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10 | (6) the out-of-area coverage and benefits, if any;
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11 | (7) the enrollee's financial responsibility for | ||||||
12 | copayments, deductibles,
premiums, and any other | ||||||
13 | out-of-pocket expenses;
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14 | (8) the provisions for continuity of treatment in the | ||||||
15 | event a health care
provider's
participation terminates | ||||||
16 | during the course of an enrollee's treatment by that
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17 | provider;
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18 | (9) the appeals process, forms, and time frames for | ||||||
19 | health care services
appeals, complaints, and external | ||||||
20 | independent reviews, administrative
complaints,
and | ||||||
21 | utilization review complaints, including a phone
number
to | ||||||
22 | call to receive more information from the health care plan | ||||||
23 | concerning the
appeals process; and
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24 | (10) a statement of all basic health care services and | ||||||
25 | all specific
benefits and
services mandated to be provided | ||||||
26 | to enrollees by any State law or
administrative
rule.
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1 | In the event of an inconsistency between any separate | ||||||
2 | written disclosure
statement and the enrollee contract or | ||||||
3 | certificate, the terms of the enrollee
contract or certificate | ||||||
4 | shall control.
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5 | (b) Upon written request, a health care plan shall provide | ||||||
6 | to enrollees a
description of the financial relationships | ||||||
7 | between the health care plan and any
health care provider
and, | ||||||
8 | if requested, the percentage
of copayments, deductibles, and | ||||||
9 | total premiums spent on healthcare related
expenses and the | ||||||
10 | percentage of
copayments, deductibles, and total premiums | ||||||
11 | spent on other expenses, including
administrative expenses,
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12 | except that no health care plan shall be required to disclose | ||||||
13 | specific provider
reimbursement.
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14 | (c) A participating health care provider shall provide all | ||||||
15 | of the
following, where applicable, to enrollees upon request:
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16 | (1) Information related to the health care provider's | ||||||
17 | educational
background,
experience, training, specialty, | ||||||
18 | and board certification, if applicable.
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19 | (2) The names of licensed facilities on the provider | ||||||
20 | panel where
the health
care provider presently has | ||||||
21 | privileges for the treatment, illness, or
procedure
that is | ||||||
22 | the subject of the request.
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23 | (3) Information regarding the health care provider's | ||||||
24 | participation
in
continuing education programs and | ||||||
25 | compliance with any licensure,
certification, or | ||||||
26 | registration requirements, if applicable.
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1 | (4) With regard to audiological services providers, a | ||||||
2 | detailed and itemized statement with information outlining | ||||||
3 | the costs of audiological devices, the plan payment | ||||||
4 | amounts, and the amount of out-of-pocket costs to be paid | ||||||
5 | by the enrollee for the various device options available to | ||||||
6 | treat the enrollee's condition. | ||||||
7 | (d) A health care plan shall provide the information | ||||||
8 | required to be
disclosed under this Act upon enrollment and | ||||||
9 | annually thereafter in a legible
and understandable format. The | ||||||
10 | Department
shall promulgate rules to establish the format | ||||||
11 | based, to the extent
practical,
on
the standards developed for | ||||||
12 | supplemental insurance coverage under Title XVIII
of
the | ||||||
13 | federal Social Security Act as a guide, so that a person can | ||||||
14 | compare the
attributes of the various health care plans.
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15 | (e) The written disclosure requirements of this Section may | ||||||
16 | be met by
disclosure to one enrollee in a household.
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17 | (Source: P.A. 91-617, eff. 1-1-00.)
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18 | (215 ILCS 134/30)
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19 | Sec. 30. Prohibitions.
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20 | (a) No health care plan or its subcontractors may prohibit | ||||||
21 | or discourage
health care providers
by contract or policy from
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22 | discussing any health care services and health care providers, | ||||||
23 | utilization
review and quality assurance policies, terms and | ||||||
24 | conditions of plans and plan
policy with enrollees, prospective | ||||||
25 | enrollees, providers, or the public.
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1 | (b) No health care plan by contract, written policy, or | ||||||
2 | procedure may
permit or allow an individual or entity to | ||||||
3 | dispense a different
drug in place of the drug or brand of drug | ||||||
4 | ordered or prescribed without the
express permission of the | ||||||
5 | person ordering or prescribing the drug, except as
provided | ||||||
6 | under Section 3.14 of the Illinois Food, Drug and Cosmetic Act.
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7 | (b-5) No health care plan nor its subcontractors may, by | ||||||
8 | contract, written policy, procedure, or otherwise, mandate or | ||||||
9 | prohibit an enrollee from purchasing audiological equipment | ||||||
10 | with a value over and above the plan benefit. | ||||||
11 | (c) No health care plan or its subcontractors may by | ||||||
12 | contract, written
policy, procedure, or otherwise mandate or | ||||||
13 | require an enrollee
to substitute his or her participating | ||||||
14 | primary care physician
under the plan during inpatient | ||||||
15 | hospitalization, such as with a hospitalist physician licensed | ||||||
16 | to practice medicine in all its branches,
without the agreement | ||||||
17 | of that enrollee's
participating primary care physician. | ||||||
18 | "Participating primary care
physician" for health care plans | ||||||
19 | and subcontractors that do not require
coordination of care by | ||||||
20 | a primary care physician means the participating
physician | ||||||
21 | treating the patient. All health care plans shall inform | ||||||
22 | enrollees
of any policies, recommendations, or guidelines | ||||||
23 | concerning the
substitution of the enrollee's primary care | ||||||
24 | physician when hospitalization is
necessary in the manner set | ||||||
25 | forth in subsections (d) and (e) of Section 15.
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26 | (d) Any violation of this Section shall be subject to the
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1 | penalties under this Act.
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2 | (Source: P.A. 94-866, eff. 6-16-06.)
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