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1 | AN ACT concerning regulation.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Collection Agency Act is amended by changing | ||||||||||||||||||||||||
5 | Sections 2 and 9 and by adding Sections 8b-1, 8b-2, and 14c as | ||||||||||||||||||||||||
6 | follows:
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7 | (225 ILCS 425/2) (from Ch. 111, par. 2002)
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8 | (Section scheduled to be repealed on January 1, 2016)
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9 | Sec. 2. Definitions. In this Act:
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10 | "Consumer credit transaction" means a transaction between | ||||||||||||||||||||||||
11 | a natural person and another person in which property, service, | ||||||||||||||||||||||||
12 | or money is acquired on credit by that natural person from such | ||||||||||||||||||||||||
13 | other person primarily for personal, family, or household | ||||||||||||||||||||||||
14 | purposes. | ||||||||||||||||||||||||
15 | "Consumer debt" or "consumer credit" means money, | ||||||||||||||||||||||||
16 | property, or their equivalent, due or owing or alleged to be | ||||||||||||||||||||||||
17 | due or owing from a natural person by reason of a consumer | ||||||||||||||||||||||||
18 | credit transaction. | ||||||||||||||||||||||||
19 | "Creditor" means a person who extends consumer credit to a | ||||||||||||||||||||||||
20 | debtor. | ||||||||||||||||||||||||
21 | "Debt" means money, property, or their equivalent which is | ||||||||||||||||||||||||
22 | due or owing or alleged to be due or owing from a natural | ||||||||||||||||||||||||
23 | person to another person. |
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1 | "Debt collection" means any act or practice in connection | ||||||
2 | with the collection of consumer debts. | ||||||
3 | "Debt collector", "collection agency", or "agency" means | ||||||
4 | any person who, in the ordinary course of business, regularly, | ||||||
5 | on behalf of himself or herself or others, engages in debt | ||||||
6 | collection. | ||||||
7 | "Debtor" means a natural person from whom a debt collector | ||||||
8 | seeks to collect a consumer debt that is due and owing or | ||||||
9 | alleged to be due and owing from such person. | ||||||
10 | "Department" means Division of Professional Regulation | ||||||
11 | within the Department of Financial and Professional | ||||||
12 | Regulation. | ||||||
13 | "Director" means the Director of the Division of | ||||||
14 | Professional Regulation within the Department of Financial and | ||||||
15 | Professional Regulation. | ||||||
16 | "Person" means a natural person, partnership, corporation, | ||||||
17 | limited liability company, trust, estate, cooperative, | ||||||
18 | association, or other similar entity.
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19 | (Source: P.A. 95-437, eff. 1-1-08.)
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20 | (225 ILCS 425/8b-1 new) | ||||||
21 | Sec. 8b-1. Required attachments. In any action initiated by | ||||||
22 | a debt buyer or debt collector to enforce the collection of a | ||||||
23 | debt, the following materials shall be attached to the | ||||||
24 | complaint: | ||||||
25 | (1) A copy of the contract or other writing evidencing |
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1 | the original debt, which must contain a signature of the | ||||||
2 | defendant. If a claim is based on credit card debt and no | ||||||
3 | signed writing is evident that the original debt ever | ||||||
4 | existed, then copies of documents generated when the credit | ||||||
5 | card was actually used to incur the debt must be attached. | ||||||
6 | (2) A copy of the assignment or other writing | ||||||
7 | establishing that the plaintiff is the owner of the debt. | ||||||
8 | If the debt has been assigned more than once, then each | ||||||
9 | assignment or other writing evidencing transfer of | ||||||
10 | ownership must be attached to establish an unbroken chain | ||||||
11 | of ownership. Each assignment or other writing evidencing | ||||||
12 | transfer of ownership must contain the original account | ||||||
13 | number of the debt purchased and must clearly show the | ||||||
14 | debtor's name associated with that account number. | ||||||
15 | (225 ILCS 425/8b-2 new) | ||||||
16 | Sec. 8b-2. Pleading timeliness. In any action brought by a | ||||||
17 | debt buyer or debt collector to enforce the collection of a | ||||||
18 | debt, the plaintiff shall affirmatively state in his or her | ||||||
19 | complaint that the claim is within the statutory period of | ||||||
20 | limitation for the cause of action.
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21 | (225 ILCS 425/9) (from Ch. 111, par. 2012)
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22 | (Section scheduled to be repealed on January 1, 2016)
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23 | Sec. 9. (a) The Department may refuse to issue or renew, or | ||||||
24 | may
revoke, suspend, place on probation, reprimand or take |
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1 | other disciplinary
action as the Department may deem proper, | ||||||
2 | including fines not to exceed
$5,000 for a first violation and | ||||||
3 | not to exceed $10,000 for a second or subsequent violation, for | ||||||
4 | any one or any combination of the
following causes:
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5 | (1) Violations of this Act or of the rules promulgated | ||||||
6 | hereunder.
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7 | (2) Conviction of the collection agency or the | ||||||
8 | principals of the agency
of any crime under the laws of any | ||||||
9 | U.S. jurisdiction which is a felony, a
misdemeanor an | ||||||
10 | essential element of which is dishonesty, or of any crime
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11 | which directly relates to the practice of the profession.
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12 | (3) Making any misrepresentation for the purpose of | ||||||
13 | obtaining a license
or certificate.
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14 | (4) Habitual or excessive use or addiction to alcohol, | ||||||
15 | narcotics,
stimulants or any other chemical agent or drug | ||||||
16 | which results in the
inability to practice with reasonable | ||||||
17 | judgment, skill, or safety by any of
the principals of a | ||||||
18 | collection agency.
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19 | (5) Discipline by another U.S. jurisdiction or foreign | ||||||
20 | nation, if at
least one of the grounds for the discipline | ||||||
21 | is the same or substantially
equivalent to those set forth | ||||||
22 | in this Act.
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23 | (6) A finding by the Department that the licensee, | ||||||
24 | after having his
license placed on probationary status, has | ||||||
25 | violated the terms of probation.
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26 | (7) Practicing or attempting to practice under a name |
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1 | other than the
name as shown on his or her license or any | ||||||
2 | other legally authorized name.
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3 | (8) A finding by the Federal Trade Commission that a | ||||||
4 | licensee violated
the Federal Fair Debt and Collection Act | ||||||
5 | or its rules.
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6 | (9) Failure to file a return, or to pay the tax, | ||||||
7 | penalty or interest
shown in a filed return, or to pay any | ||||||
8 | final assessment of tax, penalty or
interest, as required | ||||||
9 | by any tax Act administered by the Illinois
Department of | ||||||
10 | Revenue until such time as the requirements of any such tax
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11 | Act are satisfied.
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12 | (10) Using or threatening to use force or violence to | ||||||
13 | cause physical
harm to a debtor, his family or his | ||||||
14 | property.
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15 | (11) Threatening to instigate an arrest or criminal | ||||||
16 | prosecution where no
basis for a criminal complaint | ||||||
17 | lawfully exists.
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18 | (12) Threatening the seizure, attachment or sale of a | ||||||
19 | debtor's property
where such action can only be taken | ||||||
20 | pursuant to court order without
disclosing that prior court | ||||||
21 | proceedings are required.
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22 | (13) Disclosing or threatening to disclose information | ||||||
23 | adversely
affecting a debtor's reputation for credit | ||||||
24 | worthiness with knowledge the
information is false.
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25 | (14) Initiating or threatening to initiate | ||||||
26 | communication with a debtor's
employer unless there has |
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1 | been a default of the payment of the obligation
for at | ||||||
2 | least 30 days and at least 5 days prior written notice, to | ||||||
3 | the last
known address of the debtor, of the intention to | ||||||
4 | communicate with the
employer has been given to the | ||||||
5 | employee, except as expressly permitted by
law or court | ||||||
6 | order.
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7 | (15) Communicating with the debtor or any member of the | ||||||
8 | debtor's family
at such a time of day or night and with | ||||||
9 | such frequency as to constitute
harassment of the debtor or | ||||||
10 | any member of the debtor's family. For
purposes of this | ||||||
11 | Section the following conduct shall constitute harassment:
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12 | (A) Communicating with the debtor or any member of | ||||||
13 | his or her family
in connection with the collection of | ||||||
14 | any debt without the prior consent of the
debtor given | ||||||
15 | directly to the debt collector, or the express | ||||||
16 | permission of a
court of competent jurisdiction, at any | ||||||
17 | unusual time or place or a time or
place known or which | ||||||
18 | should be known to be inconvenient to the debtor. In
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19 | the absence of knowledge of circumstances to the | ||||||
20 | contrary, a debt collector
shall assume that the | ||||||
21 | convenient time for communicating with a consumer is
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22 | after 8 o'clock a.m. and before 9 o'clock p.m. local | ||||||
23 | time at the debtor's
location.
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24 | (B) The threat of publication or publication of a | ||||||
25 | list of consumers who
allegedly refuse to pay debts, | ||||||
26 | except to a consumer reporting agency.
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1 | (C) The threat of advertisement or advertisement | ||||||
2 | for sale of any debt to
coerce payment of the debt.
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3 | (D) Causing a telephone to ring or engaging any | ||||||
4 | person in telephone
conversation repeatedly or | ||||||
5 | continuously with intent to annoy, abuse, or
harass any | ||||||
6 | person at the called number.
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7 | (16) Using profane, obscene or abusive language in | ||||||
8 | communicating with a
debtor, his or her family or others.
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9 | (17) Disclosing or threatening to disclose information | ||||||
10 | relating to a
debtor's indebtedness to any other person | ||||||
11 | except where such other person has
a legitimate business | ||||||
12 | need for the information or except where such
disclosure is | ||||||
13 | regulated by law.
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14 | (18) Disclosing or threatening to disclose information | ||||||
15 | concerning the
existence of a debt which the debt collector | ||||||
16 | knows to be reasonably
disputed by the debtor without | ||||||
17 | disclosing the fact that the debtor
disputes the debt.
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18 | (19) Engaging in any conduct which the Director finds | ||||||
19 | was intended to
cause and did cause mental or physical | ||||||
20 | illness to the debtor or his
or her
family.
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21 | (20) Attempting or threatening to enforce a right or | ||||||
22 | remedy with
knowledge or reason to know that the right or | ||||||
23 | remedy does not exist.
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24 | (21) Failing to disclose to the debtor or his or her | ||||||
25 | family the
corporate, partnership or proprietary name, or | ||||||
26 | other trade or business name,
under
which the debt |
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1 | collector is engaging in debt collections and which he or
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2 | she is legally authorized to use.
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3 | (22) Using any form of communication which simulates | ||||||
4 | legal or judicial
process or which gives the appearance of | ||||||
5 | being authorized, issued or
approved by a governmental | ||||||
6 | agency or official or by an attorney at law
when it is not.
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7 | (23) Using any badge, uniform, or other indicia of any | ||||||
8 | governmental
agency or official except as authorized by | ||||||
9 | law.
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10 | (24) Conducting business under any name or in any | ||||||
11 | manner which suggests
or implies that a debt collector is | ||||||
12 | bonded if such collector is or is a
branch of or is | ||||||
13 | affiliated with any governmental agency or court if such
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14 | collector is not.
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15 | (25) Failing to disclose, at the time of making any | ||||||
16 | demand for payment,
the name of the person to whom the | ||||||
17 | claim is owed and at the request of the
debtor, the address | ||||||
18 | where payment is to be made and the address of the
person | ||||||
19 | to whom the claim is owed.
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20 | (26) Misrepresenting the amount of the claim or debt | ||||||
21 | alleged to be owed.
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22 | (27) Representing that an existing debt may be | ||||||
23 | increased by the addition
of attorney's fees, | ||||||
24 | investigation fees or any other fees or charges when
such | ||||||
25 | fees or charges may not legally be added to the existing | ||||||
26 | debt.
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1 | (28) Representing that the debt collector is an | ||||||
2 | attorney at law or an
agent for an attorney if he is not.
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3 | (29) Collecting or attempting to collect any interest | ||||||
4 | or other charge or
fee in excess of the actual debt or | ||||||
5 | claim unless such interest or other
charge or fee is | ||||||
6 | expressly authorized by the agreement creating the debt or
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7 | claim unless expressly authorized by law or unless in a | ||||||
8 | commercial
transaction such interest or other charge or fee | ||||||
9 | is expressly authorized in
a subsequent agreement. If a | ||||||
10 | contingency or hourly fee arrangement (i) is
established | ||||||
11 | under an agreement between a collection agency and a | ||||||
12 | creditor to
collect a debt and (ii) is paid by a debtor | ||||||
13 | pursuant to a contract between the
debtor and the creditor, | ||||||
14 | then that fee arrangement does not violate this
Section | ||||||
15 | unless the fee is unreasonable. The Department shall | ||||||
16 | determine what
constitutes a reasonable collection fee.
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17 | (30) Communicating or threatening to communicate with | ||||||
18 | a debtor when the
debt collector is informed in writing by | ||||||
19 | an attorney that the attorney
represents the debtor | ||||||
20 | concerning the claim, unless authorized by the
attorney. If | ||||||
21 | the attorney fails to respond within a reasonable period of
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22 | time, the collector may communicate with the debtor. The | ||||||
23 | collector may
communicate with the debtor when the attorney | ||||||
24 | gives his consent.
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25 | (31) Engaging in dishonorable, unethical, or | ||||||
26 | unprofessional conduct of a
character likely to deceive, |
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1 | defraud, or harm the public.
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2 | (32) Filing a false affidavit, including, but not | ||||||
3 | limited to, a false affidavit of service. | ||||||
4 | (b) The Department shall deny any license or renewal | ||||||
5 | authorized by this
Act to any person who has defaulted on an | ||||||
6 | educational loan guaranteed by
the Illinois State Scholarship | ||||||
7 | Commission; however, the Department may
issue a license or | ||||||
8 | renewal if the person in default has established a
satisfactory | ||||||
9 | repayment record as determined by the Illinois State
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10 | Scholarship Commission.
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11 | No debt collector while collecting or attempting to collect | ||||||
12 | a debt shall
engage in any of the Acts specified in this | ||||||
13 | Section, each of which shall
be unlawful practice.
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14 | (Source: P.A. 94-414, eff. 12-31-05.)
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15 | (225 ILCS 425/14c new) | ||||||
16 | Sec. 14c. Violations; civil liability. | ||||||
17 | (a) Except as otherwise provided by this Section, any | ||||||
18 | aggrieved person may bring a civil action to enforce this Act | ||||||
19 | for: | ||||||
20 | (1) any actual damages sustained by a person as a | ||||||
21 | result of the defendant's failure to adhere to the | ||||||
22 | provisions of this Act; and | ||||||
23 | (2) an injunction prohibiting further violations. | ||||||
24 | In the case of any action by an individual, the court may | ||||||
25 | allow additional damages, which may not exceed $5,000 per |
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1 | violation. | ||||||
2 | In the case of a class action, the court may allow the | ||||||
3 | amount for each named plaintiff as could be recovered if the | ||||||
4 | action was brought as an individual, and the amount as for all | ||||||
5 | other class members, without regard to a minimum individual | ||||||
6 | recovery, shall not exceed $1,000,000. | ||||||
7 | In the case of any successful action to enforce this Act, | ||||||
8 | the defendant or defendants may recover the costs of the | ||||||
9 | action, together with reasonable attorney's fees as determined | ||||||
10 | by the court. On a finding by the court that an action under | ||||||
11 | this subsection (a) was brought in bad faith and for the | ||||||
12 | purpose of harassment, the court may award to the defendant | ||||||
13 | attorney's fees reasonable in relation to the work expended and | ||||||
14 | costs. | ||||||
15 | (b) In determining damages for a violation of this Act, the | ||||||
16 | court shall consider the following: | ||||||
17 | (1) in any individual action under subsection (a), the | ||||||
18 | frequency and persistence of noncompliance by the debt | ||||||
19 | buyer or collector, the nature of the noncompliance, and | ||||||
20 | the extent that the noncompliance was intentional; or | ||||||
21 | (2) in any class action under subsection (a), the | ||||||
22 | frequency and persistence of noncompliance by the debt | ||||||
23 | collector, the nature of the noncompliance, the resources | ||||||
24 | of the debt collector, the number of persons adversely | ||||||
25 | affected, and the extent that the debt collector's | ||||||
26 | noncompliance was intentional. |
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1 | (c) A debt collector may not be held liable in any action | ||||||||||||||||||||||||||||||||||||||||||||||||||
2 | brought under this Section if the debt collector shows by a | ||||||||||||||||||||||||||||||||||||||||||||||||||
3 | preponderance of evidence that the violation was not | ||||||||||||||||||||||||||||||||||||||||||||||||||
4 | intentional and resulted from a bona fide error notwithstanding | ||||||||||||||||||||||||||||||||||||||||||||||||||
5 | the maintenance of procedures reasonably adapted to avoid any | ||||||||||||||||||||||||||||||||||||||||||||||||||
6 | such error.
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