Sen. Don Harmon
Filed: 3/5/2008
 
 

 




 

 		












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AMENDMENT TO SENATE BILL 2783 




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    AMENDMENT NO. ______. Amend Senate Bill 2783 by replacing 
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everything after the enacting clause with the following:

 
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    "Section 5. The Public Utilities Act is amended  by changing 
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Section 19-125 as follows:
 



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    (220 ILCS 5/19-125)



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    Sec. 19-125. Consumer education. 

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    (a) The Commission shall make available upon request and at 
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no charge, and
shall make available to the public
on the 
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Internet through the State of Illinois World Wide Web site:


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        (1) a list of all certified alternative gas suppliers 
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    serving residential
and
small commercial customers
within 
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    the service area of each gas utility including, in the case 
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    of the
Internet, computer links to available web sites of 
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    the certified alternative
gas
suppliers;


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        (2) a list of all certified alternative gas suppliers 
 


 






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    serving residential
or
small commercial customers
that 
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    have been found in the last 3 years by the Commission 
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    pursuant to Section
10-108 to have failed
to provide 
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    service in accordance with this Act;


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        (3) guidelines to assist customers in determining 
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    which gas supplier is
most
appropriate for each
customer; 
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    and


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        (4) Internet links to providers of information
that 
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    enables customers
to
compare prices and
services of gas 
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    utilities and alternative gas suppliers, if and
when that 
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    information is available.

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    (b) In any service area where customers are able to choose 
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their natural gas
supplier, the Commission shall require gas 
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utilities and alternative gas
suppliers to inform customers of 
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how they may contact the Commission in order
to
obtain 
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information about the customer choice program.

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    (c) The Commission shall make available in print, upon 
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request and at no charge, and on its World Wide Web site, 
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information on where customers of alternative gas suppliers 
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serving residential and small commercial customers can address 
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any complaint with regard to an alternative gas supplier's 
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obligations under Section 19-115 of this Act, including the 
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provision of service in accordance with the terms of its 
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contract, sales tactics, and rates. The Commission shall 
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maintain a summary by category and provider of all informal 
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complaints it receives pursuant to this Section, and it shall 
 


 






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publish the summary on a quarterly basis on its World Wide Web 
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site. Individual customer information shall not be included in 
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the summary. 
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(Source: P.A. 92-852, eff. 8-26-02.)".