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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Consumer Fraud and Deceptive Business | |||||||||||||||||||
5 | Practices Act is amended by adding Section 2ZZ as follows: | |||||||||||||||||||
6 | (815 ILCS 505/2ZZ new)
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7 | Sec. 2ZZ. Wireless telephones and contracts. | |||||||||||||||||||
8 | (a) This Section may be cited as the Cell Phone Lemon Law.
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9 | (b) As used in this Section: | |||||||||||||||||||
10 | "Wireless telephone" means a telephone that operates | |||||||||||||||||||
11 | without a physical wireline connection to the provider's | |||||||||||||||||||
12 | equipment. The term includes, but is not limited to, cellular | |||||||||||||||||||
13 | and mobile telephones. | |||||||||||||||||||
14 | "Wireless telephone service provider" includes a wireless | |||||||||||||||||||
15 | telephone service provider and its dealers, distributors, and | |||||||||||||||||||
16 | agents.
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17 | (c) This Section applies to any retail sale of a new | |||||||||||||||||||
18 | wireless telephone on or the effective date of this amendatory | |||||||||||||||||||
19 | Act of the 95th General Assembly to a consumer in this State
by | |||||||||||||||||||
20 | a wireless telephone service provider in conjunction with a | |||||||||||||||||||
21 | contract for wireless telephone service.
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22 | (d) If, within the period of a contract for wireless | |||||||||||||||||||
23 | telephone service, the wireless telephone sold in conjunction |
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1 | with a contract for wireless telephone service requires repair | ||||||
2 | or replacement on 3 or more occasions, the consumer may, in | ||||||
3 | lieu of having the telephone repaired or replaced on the third | ||||||
4 | or subsequent occasion, choose either of the following options: | ||||||
5 | (1) The consumer may choose to cancel the contract for | ||||||
6 | wireless telephone service without paying any early | ||||||
7 | termination fee, penalty, or charge.
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8 | (2) The consumer may elect to upgrade or downgrade his | ||||||
9 | or her telephone. If the consumer chooses to upgrade his or | ||||||
10 | her telephone, then the consumer shall pay the difference | ||||||
11 | between the price of his or her current telephone and the | ||||||
12 | "best promotional price" of the telephone to which he or | ||||||
13 | she is upgrading. If the consumer chooses to downgrade his | ||||||
14 | or her telephone, then the consumer shall receive a credit | ||||||
15 | for the difference between the price of his or her current | ||||||
16 | telephone and the "best promotional price" of the telephone | ||||||
17 | to which he or she is downgrading. If the consumer chooses | ||||||
18 | the option of downgrading or upgrading his or her | ||||||
19 | telephone, the consumer must be allowed to do so without | ||||||
20 | the action automatically renewing his or her contract for | ||||||
21 | wireless telephone service or extending it. The consumer | ||||||
22 | must be allowed to change his or her telephone and continue | ||||||
23 | with his or her current contract.
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24 | (e) If, within the period of a contract for wireless | ||||||
25 | telephone service, the wireless telephone sold in conjunction | ||||||
26 | with a contract for wireless telephone service requires repair |
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1 | or replacement that results in the telephone being unavailable | ||||||
2 | to the consumer for one day or more or the consumer does not | ||||||
3 | have full access to all of the contracted services for one day | ||||||
4 | or more, the wireless telephone service provider shall pay the | ||||||
5 | consumer $25 for each day during which the telephone is | ||||||
6 | unavailable to the consumer or each day during which the | ||||||
7 | consumer does not have full access to all of the contracted | ||||||
8 | services.
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9 | (f) The wireless telephone service provider shall give a | ||||||
10 | consumer a written statement of the consumer's rights under | ||||||
11 | this Section when a sale is made to which this Section applies. | ||||||
12 | (g) This Section does not apply to any repair to or | ||||||
13 | replacement of a phone that was damaged or failed to work | ||||||
14 | properly as a result of some action by the consumer.
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15 | (h) A person who violates this Section commits an unlawful | ||||||
16 | practice within the meaning of this Act.
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