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1 | AN ACT concerning telephone solicitation.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Restricted Call Registry Act is amended by | |||||||||||||||||||
5 | changing Section 5 as follows:
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6 | (815 ILCS 402/5)
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7 | Sec. 5. Definitions. As used in this Act:
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8 | (a) "Residential subscriber" means a person or spouse who | |||||||||||||||||||
9 | has subscribed to
either residential telephone service from a | |||||||||||||||||||
10 | local exchange company or public
mobile services, as defined by | |||||||||||||||||||
11 | Section 13-214 of the Public Utilities Act, a
guardian of the | |||||||||||||||||||
12 | person or the person's spouse, or an individual who has power
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13 | of attorney from or an authorized agent of the person or the | |||||||||||||||||||
14 | person's spouse.
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15 | (b) "Established business relationship" means a | |||||||||||||||||||
16 | relationship between a person or entity and a residential | |||||||||||||||||||
17 | subscriber: | |||||||||||||||||||
18 | (1) based on the residential subscriber's purchase, | |||||||||||||||||||
19 | rental, or lease of the seller's goods or services or a | |||||||||||||||||||
20 | financial transaction between a person or entity and a | |||||||||||||||||||
21 | residential subscriber, within the 18 months immediately | |||||||||||||||||||
22 | preceding the date of a telemarketing call; | |||||||||||||||||||
23 | (2) who has opened or maintained a deposit account, | |||||||||||||||||||
24 | debit account, credit card account, or other credit or | |||||||||||||||||||
25 | discount program or account offered by or in conjunction | |||||||||||||||||||
26 | with the person or entity for which the residential | |||||||||||||||||||
27 | subscriber has not requested the person or entity to close | |||||||||||||||||||
28 | such account or terminate such program; or | |||||||||||||||||||
29 | (3) when there is an oral or written transaction, | |||||||||||||||||||
30 | agreement, contract, or other legal state of affairs | |||||||||||||||||||
31 | involving the person or entity and the residential | |||||||||||||||||||
32 | subscriber under which both parties have a course of |
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1 | conduct or established pattern of activity for commercial | ||||||
2 | or mercantile purposes and for the benefit or profit of | ||||||
3 | both parties. A pattern of activity does not necessarily | ||||||
4 | mean multiple previous contacts.
the existence of an oral | ||||||
5 | or
written transaction, agreement, contract, or other | ||||||
6 | legal state of affairs
involving a person or entity and an | ||||||
7 | existing customer under which both parties
have a course of | ||||||
8 | conduct or established pattern of activity for commercial | ||||||
9 | or
mercantile purposes and for the benefit or profit of | ||||||
10 | both parties. A pattern of
activity does not necessarily | ||||||
11 | mean multiple previous contacts.
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12 | The established
business relationship must exist between the | ||||||
13 | residential subscriber
existing customer and the person
or | ||||||
14 | entity directly, and does not extend to any other person or | ||||||
15 | entity related to the person or entity that has the established | ||||||
16 | business relationship, including, but not limited to, a parent, | ||||||
17 | subsidiary, affiliate, joint venture, or partnership of the | ||||||
18 | business entity that has the established business | ||||||
19 | relationship. An agent of a person or entity that has an | ||||||
20 | established business relationship with a residential | ||||||
21 | subscriber shall be considered to have an established business | ||||||
22 | relationship with the residential subscriber only within the | ||||||
23 | scope and to the extent of that agency relationship.
related | ||||||
24 | business entity or other
business organization of the person or | ||||||
25 | entity or related to the person or
entity or the person or | ||||||
26 | entity's agent including but not limited to a parent
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27 | corporation, subsidiary partnership, company or other | ||||||
28 | corporation or affiliate.
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29 | (c) (Blank)
"Existing customer" means an individual who has | ||||||
30 | either:
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31 | ( 1) entered into a transaction, agreement, contract, | ||||||
32 | or other legal state
of affairs between a person or entity | ||||||
33 | and a residential subscriber under which
the payment or | ||||||
34 | exchange of consideration for any goods or services has | ||||||
35 | taken
place within the preceding 18 months or has been | ||||||
36 | arranged to take place at a
future time; or
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1 | (2) opened or maintained a debit account, credit card | ||||||
2 | account, or other
credit or discount program offered by or | ||||||
3 | in conjunction with the person or
entity and has
not | ||||||
4 | requested the person or entity to close such account or | ||||||
5 | terminate such
program .
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6 | (d) "Registry" means the Restricted Call Registry | ||||||
7 | established under this
Act.
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8 | (e) "Telephone solicitation" means any voice communication | ||||||
9 | over a telephone
line from a live operator, through the use of | ||||||
10 | an autodialer or autodialer
system, as defined in Section 5 of | ||||||
11 | the Automatic Telephone Dialers Act, or by
other means for the | ||||||
12 | purpose of encouraging the purchase or rental of, or
investment | ||||||
13 | in, property, goods, or services, or for the purposes of | ||||||
14 | soliciting
charitable contributions but does not include | ||||||
15 | communications:
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16 | (1) to any residential subscriber with that | ||||||
17 | subscriber's prior express
invitation or permission when a | ||||||
18 | voluntary 2-way communication between a person
or entity | ||||||
19 | and a residential subscriber has occurred with or without | ||||||
20 | an exchange
of consideration. A telephone solicitation is | ||||||
21 | presumed not to be made at the
express request of a | ||||||
22 | subscriber if one of the following occurs, as applicable:
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23 | (A) The telephone solicitation is made 30 business | ||||||
24 | days or more after the last
date on which the | ||||||
25 | subscriber contacted a business with the purpose of | ||||||
26 | inquiring
about the potential purchase of goods or | ||||||
27 | services.
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28 | (B) The telephone solicitation is made 30 business | ||||||
29 | days or more after the last
date on which the | ||||||
30 | subscriber consented to be contacted.
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31 | (C) The telephone solicitation is made 90 days or | ||||||
32 | more
30 business days after a
product or service | ||||||
33 | becomes available where the subscriber has made a | ||||||
34 | request to
the business for that product or service | ||||||
35 | that is not then available, and
requests a call when | ||||||
36 | the product or service becomes available , and the |
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1 | telephone solicitation is made based on that request ;
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2 | (2) by or on behalf of any person or entity with whom a | ||||||
3 | residential
subscriber has an established business | ||||||
4 | relationship that
which has not been
terminated in writing | ||||||
5 | by either party , unless the residential subscriber has | ||||||
6 | stated to the person or entity or the person or entity's | ||||||
7 | agent that he or she no longer wishes to receive | ||||||
8 | telemarketing calls from that person or entity
and which is | ||||||
9 | related to the nature of the
established business | ||||||
10 | relationship ;
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11 | (3) (blank)
by or on behalf of any person or entity | ||||||
12 | with whom a residential
subscriber is an existing customer, | ||||||
13 | unless the customer has stated to the
person or entity or | ||||||
14 | the person or entity's agent that he or she no longer
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15 | wishes to receive the telemarketing sales calls of the | ||||||
16 | person or entity, or
unless the nature of the call is | ||||||
17 | unrelated to the established business
relationship with | ||||||
18 | the existing customer ;
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19 | (4) by or on behalf of an organization that is exempt
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20 | from federal income taxation under Section 501(c) of the | ||||||
21 | Internal Revenue Code,
but only if the person making the | ||||||
22 | telephone solicitation immediately discloses
all of the | ||||||
23 | following information upon making contact with the | ||||||
24 | consumer:
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25 | (A) the caller's true first and last name; and
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26 | (B) the name, address, and telephone number of the
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27 | organization;
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28 | (5) by or on behalf of an individual licensed under the | ||||||
29 | Real Estate
License Act of 2000 or as an insurance producer | ||||||
30 | under the Illinois Insurance
Code who either:
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31 | (A) is setting or attempting to set a face to face | ||||||
32 | appointment for
actions relating to that individual's | ||||||
33 | real estate or insurance business; or
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34 | (B) is encouraging or attempting to encourage the | ||||||
35 | purchase or rental of,
or investment in, property, | ||||||
36 | goods, or services, which cannot be completed, and
for |
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1 | which payment or authorization of payment is not | ||||||
2 | required, until after a
written or electronic | ||||||
3 | agreement is signed by the residential subscriber; or
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4 | (6) until July 1, 2005, by or on behalf of any entity
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5 | over which the Federal Communications Commission or the | ||||||
6 | Illinois
Commerce Commission has regulatory authority to | ||||||
7 | the extent that,
subject to that authority, the entity is | ||||||
8 | required to maintain a
license, permit, or certificate to | ||||||
9 | sell or provide
telecommunications service, as defined in | ||||||
10 | Section 13-203 of the
Public Utilities Act, while the | ||||||
11 | entity is engaged in telephone
solicitation for | ||||||
12 | inter-exchange telecommunications service, as
defined in | ||||||
13 | Section 13-205 of the Public Utilities Act, or local
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14 | exchange telecommunications service, as defined in Section | ||||||
15 | 13-204
of the Public Utilities Act
or to the extent, | ||||||
16 | subject to the regulatory authority of
the Federal | ||||||
17 | Communications Commission, the entity is defined by Title | ||||||
18 | 47
Section 522(5) of the United States Code, or providers | ||||||
19 | of information services
as defined by Title 47 Section | ||||||
20 | 153(20) of the United States Code.
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21 | (Source: P.A. 92-795, eff. 8-9-02.)
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22 | Section 99. Effective date. This Act takes effect upon | ||||||
23 | becoming law.
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