| ||||||||||||||||||||
| ||||||||||||||||||||
| ||||||||||||||||||||
| ||||||||||||||||||||
| ||||||||||||||||||||
1 | AN ACT concerning regulation.
| |||||||||||||||||||
2 | Be it enacted by the People of the State of Illinois,
| |||||||||||||||||||
3 | represented in the General Assembly:
| |||||||||||||||||||
4 | Section 5. The Illinois Insurance Code is amended by | |||||||||||||||||||
5 | changing Section 143.34 as follows: | |||||||||||||||||||
6 | (215 ILCS 5/143.34) | |||||||||||||||||||
7 | Sec. 143.34. Electronic notices and documents. | |||||||||||||||||||
8 | (a) As used in this Section: | |||||||||||||||||||
9 | "Delivered by electronic means" includes: | |||||||||||||||||||
10 | (1) delivery to an electronic mail address at which a | |||||||||||||||||||
11 | party has consented to receive notices or documents; or | |||||||||||||||||||
12 | (2) posting on an electronic network or site | |||||||||||||||||||
13 | accessible via the Internet, mobile application, computer, | |||||||||||||||||||
14 | mobile device, tablet, or any other electronic device, | |||||||||||||||||||
15 | together with separate notice of the posting, which shall | |||||||||||||||||||
16 | be provided by electronic mail to the address at which the | |||||||||||||||||||
17 | party has consented to receive notice or by any other | |||||||||||||||||||
18 | delivery method that has been consented to by the party. | |||||||||||||||||||
19 | "Health benefit plan" means a policy, contract, | |||||||||||||||||||
20 | certificate, or agreement entered into,
offered by, or issued | |||||||||||||||||||
21 | by an insurer to provide, deliver, arrange for, pay for, or | |||||||||||||||||||
22 | reimburse
any of the costs of health care services, including | |||||||||||||||||||
23 | a vision or dental benefit plan. |
| |||||||
| |||||||
1 | "Party" means any recipient of any notice or document | ||||||
2 | required as part of an insurance transaction, including, but | ||||||
3 | not limited to, an applicant, an insured, a policyholder, or | ||||||
4 | an annuity contract holder. | ||||||
5 | "Plan sponsor" means a person who establishes, adopts,
or | ||||||
6 | maintains a health benefit plan that covers residents of this | ||||||
7 | State, including a plan
established, adopted, or maintained by | ||||||
8 | an employer or jointly by an employer and one or
more employee | ||||||
9 | organizations, an association, a committee, a joint board of | ||||||
10 | trustees, or
any similar group of representatives who | ||||||
11 | establish, adopt, or maintain a plan.
"Plan sponsor" does not | ||||||
12 | include a regulated entity. | ||||||
13 | (b) Subject to the requirements of this Section, any | ||||||
14 | notice to a party or any other document required under | ||||||
15 | applicable law in an insurance transaction or that is to serve | ||||||
16 | as evidence of insurance coverage may be delivered, stored, | ||||||
17 | and presented by electronic means so long as it meets the | ||||||
18 | requirements of the Uniform Electronic Transactions Act. | ||||||
19 | (c) Delivery of a notice or document in accordance with | ||||||
20 | this Section shall be considered equivalent to any delivery | ||||||
21 | method required under applicable law, including delivery by | ||||||
22 | first class mail; first class mail, postage prepaid; certified | ||||||
23 | mail; certificate of mail; or certificate of mailing. | ||||||
24 | (d) A notice or document may be delivered by electronic | ||||||
25 | means by an insurer to a party under this Section if: | ||||||
26 | (1) the party has affirmatively consented to that |
| |||||||
| |||||||
1 | method of delivery and has not withdrawn the consent; | ||||||
2 | (2) the party, before giving consent, is provided with | ||||||
3 | a clear and conspicuous statement informing the party of: | ||||||
4 | (A) the right of the party to withdraw consent to | ||||||
5 | have a notice or document delivered by electronic | ||||||
6 | means, at any time, and any conditions or consequences | ||||||
7 | imposed in the event consent is withdrawn; | ||||||
8 | (B) the types of notices and documents to which | ||||||
9 | the party's consent would apply; | ||||||
10 | (C) the right of a party to have a notice or | ||||||
11 | document delivered in paper form; and | ||||||
12 | (D) the procedures a party must follow to withdraw | ||||||
13 | consent to have a notice or document delivered by | ||||||
14 | electronic means and to update the party's electronic | ||||||
15 | mail address; | ||||||
16 | (3) the party: | ||||||
17 | (A) before giving consent, is provided with a | ||||||
18 | statement of the hardware and software requirements | ||||||
19 | for access to, and retention of, a notice or document | ||||||
20 | delivered by electronic means; and | ||||||
21 | (B) consents electronically, or confirms consent | ||||||
22 | electronically, in a manner that reasonably | ||||||
23 | demonstrates that the party can access information in | ||||||
24 | the electronic form that will be used for notices or | ||||||
25 | documents delivered by electronic means as to which | ||||||
26 | the party has given consent; and |
| |||||||
| |||||||
1 | (4) after consent of the party is given, the insurer, | ||||||
2 | in the event a change in the hardware or software | ||||||
3 | requirements needed to access or retain a notice or | ||||||
4 | document delivered by electronic means creates a material | ||||||
5 | risk that the party will not be able to access or retain a | ||||||
6 | subsequent notice or document to which the consent | ||||||
7 | applies: | ||||||
8 | (A) provides the party with a statement that | ||||||
9 | describes: | ||||||
10 | (i) the revised hardware and software | ||||||
11 | requirements for access to and retention of a | ||||||
12 | notice or document delivered by electronic means; | ||||||
13 | and | ||||||
14 | (ii) the right of the party to withdraw | ||||||
15 | consent without the imposition of any condition or | ||||||
16 | consequence that was not disclosed at the time of | ||||||
17 | initial consent; and | ||||||
18 | (B) complies with paragraph (2) of this subsection | ||||||
19 | (d). | ||||||
20 | (e) Delivery of a notice or document in accordance with | ||||||
21 | this Section does not affect requirements related to content | ||||||
22 | or timing of any notice or document required under applicable | ||||||
23 | law. | ||||||
24 | (f) If a provision of this Section or applicable law | ||||||
25 | requiring a notice or document to be provided to a party | ||||||
26 | expressly requires verification or acknowledgment of receipt |
| |||||||
| |||||||
1 | of the notice or document, the notice or document may be | ||||||
2 | delivered by electronic means only if the method used provides | ||||||
3 | for verification or acknowledgment of receipt. | ||||||
4 | (g) The legal effectiveness, validity, or enforceability | ||||||
5 | of any contract or policy of insurance executed by a party may | ||||||
6 | not be denied solely because of the failure to obtain | ||||||
7 | electronic consent or confirmation of consent of the party in | ||||||
8 | accordance with subparagraph (B) of paragraph (3) of | ||||||
9 | subsection (d) of this Section. | ||||||
10 | (h) A withdrawal of consent by a party does not affect the | ||||||
11 | legal effectiveness, validity, or enforceability of a notice | ||||||
12 | or document delivered by electronic means to the party before | ||||||
13 | the withdrawal of consent is effective. | ||||||
14 | A withdrawal of consent by a party is effective within a | ||||||
15 | reasonable period of time after receipt of the withdrawal by | ||||||
16 | the insurer. | ||||||
17 | Failure by an insurer to comply with paragraph (4) of | ||||||
18 | subsection (d) of this Section and subsection (j) of this | ||||||
19 | Section may be treated, at the election of the party, as a | ||||||
20 | withdrawal of consent for purposes of this Section. | ||||||
21 | (i) This Section does not apply to a notice or document | ||||||
22 | delivered by an insurer in an electronic form before the | ||||||
23 | effective date of this amendatory Act of the 99th General | ||||||
24 | Assembly to a party who, before that date, has consented to | ||||||
25 | receive notice or document in an electronic form otherwise | ||||||
26 | allowed by law. |
| |||||||
| |||||||
1 | (j) If the consent of a party to receive certain notices or | ||||||
2 | documents in an electronic form is on file with an insurer | ||||||
3 | before the effective date of this amendatory Act of the 99th | ||||||
4 | General Assembly and, pursuant to this Section, an insurer | ||||||
5 | intends to deliver additional notices or documents to the | ||||||
6 | party in an electronic form, then prior to delivering such | ||||||
7 | additional notices or documents electronically, the insurer | ||||||
8 | shall: | ||||||
9 | (1) provide the party with a statement that | ||||||
10 | describes: | ||||||
11 | (A) the notices or documents that shall be | ||||||
12 | delivered by electronic means under this Section | ||||||
13 | that were not previously delivered electronically; | ||||||
14 | and | ||||||
15 | (B) the party's right to withdraw consent to | ||||||
16 | have notices or documents delivered by electronic | ||||||
17 | means without the imposition of any condition or | ||||||
18 | consequence that was not disclosed at the time of | ||||||
19 | initial consent; and | ||||||
20 | (2) comply with paragraph (2) of subsection (d) of | ||||||
21 | this Section. | ||||||
22 | (k) An insurer shall deliver a notice or document by any | ||||||
23 | other delivery method permitted by law other than electronic | ||||||
24 | means if: | ||||||
25 | (1) the insurer attempts to deliver the notice or | ||||||
26 | document by electronic means and has a reasonable basis |
| |||||||
| |||||||
1 | for believing that the notice or document has not been | ||||||
2 | received by the party; or | ||||||
3 | (2) the insurer becomes aware that the electronic mail | ||||||
4 | address provided by the party is no longer valid. | ||||||
5 | (l) A producer shall not be subject to civil liability for | ||||||
6 | any harm or injury that occurs as a result of a party's | ||||||
7 | election to receive any notice or document by electronic means | ||||||
8 | or by an insurer's failure to deliver a notice or document by | ||||||
9 | electronic means unless the harm or injury is caused by the | ||||||
10 | willful and wanton misconduct of the producer. | ||||||
11 | (m) This Section shall not be construed to modify, limit, | ||||||
12 | or supersede the provisions of the federal Electronic | ||||||
13 | Signatures in Global and National Commerce Act, as amended. | ||||||
14 | (n) Nothing in this Section shall prevent an insurer from | ||||||
15 | posting on the insurer's Internet site any standard policy and | ||||||
16 | any endorsements to such a policy that does not contain | ||||||
17 | personally identifiable information, in accordance with | ||||||
18 | Section 143.33 of this Code, in lieu of delivery to a | ||||||
19 | policyholder, insured, or applicant for insurance by any other | ||||||
20 | method. | ||||||
21 | (o) The plan sponsor of a health benefit plan may, on | ||||||
22 | behalf of persons covered by the plan,
provide the consent to | ||||||
23 | the mailing of all communications related to the plan by | ||||||
24 | electronic
means and to the electronic delivery of any health | ||||||
25 | insurance identification card. Before consenting on behalf of | ||||||
26 | a party, a plan sponsor must confirm that the party
routinely |
| |||||||
| |||||||
1 | uses electronic communications during the normal course of | ||||||
2 | employment.
Before providing communications or delivery by | ||||||
3 | electronic means, the insurer providing the health benefit | ||||||
4 | plan
must provide the covered person an opportunity to opt out | ||||||
5 | of communications or delivery by electronic means.
| ||||||
6 | (Source: P.A. 102-38, eff. 6-25-21.)
|