102ND GENERAL ASSEMBLY
State of Illinois
2021 and 2022
HB4240

 

Introduced 1/5/2022, by Rep. Barbara Hernandez

 

SYNOPSIS AS INTRODUCED:
 
20 ILCS 2605/2605-53

    Amends the Illinois State Police Law of the Civil Administrative Code of Illinois. Provides that all public safety answering point telecommunicators and public safety telecommunicator supervisors shall complete (i) emergency mental health dispatching training for 9-1-1 dispatchers and (ii) training for interviewing 9-1-1 callers without unintentionally leading 9-1-1 callers to distort actual emergency situations.


LRB102 21460 RLC 30577 b

FISCAL NOTE ACT MAY APPLY

 

 

A BILL FOR

 

HB4240LRB102 21460 RLC 30577 b

1    AN ACT concerning State government.
 
2    Be it enacted by the People of the State of Illinois,
3represented in the General Assembly:
 
4    Section 5. The Illinois State Police Law of the Civil
5Administrative Code of Illinois is amended by changing Section
62605-53 as follows:
 
7    (20 ILCS 2605/2605-53)
8    Sec. 2605-53. 9-1-1 system; sexual assault and sexual
9abuse.
10    (a) The Office of the Statewide 9-1-1 Administrator, in
11consultation with the Office of the Attorney General and the
12Illinois Law Enforcement Training Standards Board, shall:
13        (1) develop comprehensive guidelines for
14    evidence-based, trauma-informed, victim-centered handling
15    of sexual assault or sexual abuse calls by Public Safety
16    Answering Point telecommunicators; and
17        (2) adopt rules and minimum standards for an
18    evidence-based, trauma-informed, victim-centered training
19    curriculum for handling of sexual assault or sexual abuse
20    calls for Public Safety Answering Point telecommunicators
21    ("PSAP").
22    (a-5) Within one year after June 3, 2021 (the effective
23date of Public Act 102-9) this amendatory Act of the 102nd

 

 

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1General Assembly, the Office of the Statewide 9-1-1
2Administrator, in consultation with the Statewide 9-1-1
3Advisory Board, shall:
4        (1) develop comprehensive guidelines for training on
5    emergency dispatch procedures, including, but not limited
6    to, emergency medical dispatch, and the delivery of 9-1-1
7    services and professionalism for public safety
8    telecommunicators and public safety telecommunicator
9    supervisors; and
10        (2) adopt rules and minimum standards for continuing
11    education on emergency dispatch procedures, including, but
12    not limited to, emergency medical dispatch, and the
13    delivery of 9-1-1 services and professionalism for public
14    safety telecommunicators and public safety
15    telecommunicator Supervisors. ; and
16    (a-10) The Office of the Statewide 9-1-1 Administrator may
17as necessary establish by rule appropriate testing and
18certification processes consistent with the training required
19by this Section.
20    (b) Training requirements:
21        (1) Newly hired PSAP telecommunicators must complete
22    the sexual assault and sexual abuse training curriculum
23    established in subsection (a) of this Section prior to
24    handling emergency calls.
25        (2) All existing PSAP telecommunicators shall complete
26    the sexual assault and sexual abuse training curriculum

 

 

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1    established in subsection (a) of this Section within 2
2    years of January 1, 2017 (the effective date of Public Act
3    99-801) this amendatory Act of the 99th General Assembly.
4        (3) Newly hired public safety telecommunicators shall
5    complete the emergency dispatch procedures training
6    curriculum established in subsection (a-5) of this Section
7    prior to independently handling emergency calls within one
8    year of the Statewide 9-1-1 Administrator establishing the
9    required guidelines, rules, and standards.
10        (4) All public safety telecommunicators and public
11    safety telecommunicator supervisors who were not required
12    to complete new hire training prior to handling emergency
13    calls, must either demonstrate proficiency or complete the
14    training established in subsection (a-5) of this Section
15    within one year of the Statewide 9-1-1 Administrator
16    establishing the required guidelines, rules, and
17    standards.
18        (4.5) All public safety answering point
19    telecommunicators and public safety telecommunicator
20    supervisors shall complete (i) emergency mental health
21    dispatching training for 9-1-1 dispatchers and (ii)
22    training for interviewing 9-1-1 callers without
23    unintentionally leading 9-1-1 callers to distort actual
24    emergency situations.
25        (5) Upon completion of the training required in either
26    paragraph (3), or (4), or (4.5) of this subsection (b),

 

 

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1    whichever is applicable, all public safety
2    telecommunicators and public safety telecommunicator
3    supervisors shall complete the continuing education
4    training regarding the delivery of 9-1-1 services and
5    professionalism biennially.
6    (c) The Illinois State Police may adopt rules for the
7administration of this Section.
8(Source: P.A. 102-9, eff. 6-3-21; revised 7-16-21.)