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1 | | "E-visits" means non-face-to-face communications through |
2 | | an online patient portal with a health care professional. |
3 | | "E-visits" only include communications involving a health care |
4 | | professional's evaluation and management where the initial |
5 | | inquiry is initiated by an established patient and the |
6 | | cumulative duration of which is at least as long as the |
7 | | cumulative time ranges provided in the most currently |
8 | | applicable Current Procedural Terminology or Healthcare Common |
9 | | Procedure Coding System codes designated for e-visits. |
10 | | "Facility" includes a facility that is owned or operated |
11 | | by a hospital under the Hospital Licensing Act or University |
12 | | of Illinois Hospital Act, a facility under the Nursing Home |
13 | | Care Act, a rural health clinic, a federally qualified health |
14 | | center, a local health department, a community mental health |
15 | | center, a behavioral health clinic, an encounter rate clinic, |
16 | | a skilled nursing facility, a substance use treatment program |
17 | | licensed by the Department of Human Services' Division of |
18 | | Substance Use Prevention and Recovery, a school-based health |
19 | | center as defined in 77 Ill. Adm. Code 641.10, a physician's |
20 | | office, a podiatrist's office, a supportive living program |
21 | | provider, a hospice provider, a facility under the ID/DD |
22 | | Community Care Act, a community-integrated living arrangement |
23 | | as defined in the Community-Integrated Living Arrangements |
24 | | Licensure and Certification Act, and a provider who receives |
25 | | reimbursement for a patient's room and board. |
26 | | "Interactive telecommunications system" means an audio and |
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1 | | video system , an audio-only telephone system (landline or |
2 | | cellular), or any other telecommunications system permitting |
3 | | 2-way, synchronous interactive communication between the |
4 | | patient at an originating site and the health care |
5 | | professional or facility at a distant site permitting 2-way, |
6 | | live interactive communication between the patient and the |
7 | | distant site health care provider . |
8 | | "Originating site" means the location at which the patient |
9 | | is located at the time health care services are provided to the |
10 | | patient via telehealth. |
11 | | "Remote patient monitoring" means the use of digital |
12 | | technologies to collect medical and other health data from a |
13 | | patient at an originating site and electronically transmit |
14 | | that data to a health care professional or facility at a |
15 | | distant site. |
16 | | "Telehealth services" means the evaluation, diagnosis, or |
17 | | interpretation of electronically transmitted patient-specific |
18 | | data between a remote location and a licensed health care |
19 | | professional that generates interaction or treatment |
20 | | recommendations. "Telehealth services" includes telemedicine |
21 | | and the delivery of health care services, mental health |
22 | | treatment, and substance use disorder treatment to a patient, |
23 | | regardless of his or her location, provided by way of an |
24 | | interactive telecommunications system, including telephone or |
25 | | video technology, asynchronous store and forward system, |
26 | | remote patient monitoring technology, e-visit, and virtual |
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1 | | check-in delivery of covered health care services by way of an |
2 | | interactive telecommunications system . |
3 | | "Virtual check-in" means a brief, patient-initiated |
4 | | communication with a health care professional that involves an |
5 | | interactive telecommunications system to deliver an |
6 | | individualized clinical diagnosis, treatment, assessment, or |
7 | | guidance to an established patient. "Virtual check-in" only |
8 | | includes communications involving medical discussions that |
9 | | last at least as long as the time ranges provided in the most |
10 | | currently applicable Current Procedural Terminology or |
11 | | Healthcare Common Procedure Coding System codes designated for |
12 | | virtual check-ins. "Virtual check-in" does not include a |
13 | | communication that originates from a related office visit |
14 | | provided within the previous 7 days, nor a communication that |
15 | | leads to an office visit or procedure within the next 24 hours |
16 | | or the soonest available appointment. |
17 | | (b) Health care services that are covered under If an |
18 | | individual or group policy of accident or health insurance |
19 | | must be covered when delivered via provides coverage for |
20 | | telehealth services when clinically appropriate in the same |
21 | | manner as any other benefits covered under the policy. |
22 | | Reimbursement to a health care provider for telehealth |
23 | | services for behavioral health services, including mental |
24 | | health treatment and substance use disorder treatment, |
25 | | provided through an interactive telecommunications system |
26 | | shall be made on the same basis, in the same manner, and at the |
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1 | | same rate as would be applied for the same services if they had |
2 | | been delivered in-person and shall include reasonable |
3 | | compensation to a facility that serves as the originating site |
4 | | at the time a telehealth service is rendered. , then it must |
5 | | comply with the following: |
6 | | (1) With respect to telehealth benefits provided in an |
7 | | An individual or group policy of accident or health |
8 | | insurance , insurers providing telehealth services may not: |
9 | | (A) require that in-person contact occur between a |
10 | | health care provider and a patient; |
11 | | (B) require the health care provider to document a |
12 | | barrier to an in-person consultation for coverage of |
13 | | services to be provided through telehealth; |
14 | | (C) require the use of telehealth when the health |
15 | | care provider has determined that it is not |
16 | | appropriate; or |
17 | | (D) require the use of telehealth when a patient |
18 | | chooses an in-person consultation ; . |
19 | | (E) require patients to use a separate panel of |
20 | | health care providers to receive telehealth service |
21 | | coverage and reimbursement; |
22 | | (F) create geographic or facility restrictions or |
23 | | requirements for telehealth services; procedure code |
24 | | modifiers may be required to document telehealth use; |
25 | | (G) require patients or health care providers to |
26 | | prove a hardship or access barrier before the approval |
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1 | | of telehealth services for coverage or reimbursement; |
2 | | (H) negotiate different contract rates for |
3 | | telehealth services and in-person services for |
4 | | behavioral health services, including mental health |
5 | | treatment and substance use disorder treatment; or |
6 | | (I) impose upon telehealth services utilization |
7 | | review requirements that are unnecessary, duplicative, |
8 | | or unwarranted or impose any treatment limitations, |
9 | | prior authorization, documentation, or recordkeeping |
10 | | requirements that are more stringent than the |
11 | | requirements applicable to the same health care |
12 | | service when rendered in-person. |
13 | | (2) Patient cost-sharing may be no more than if the |
14 | | health care service were delivered in person. Deductibles, |
15 | | copayments, or coinsurance applicable to services provided |
16 | | through telehealth shall not exceed the deductibles, |
17 | | copayments, or coinsurance required by the individual or |
18 | | group policy of accident or health insurance for the same |
19 | | services provided through in-person consultation. |
20 | | (b-5) If an individual or group policy of accident or |
21 | | health insurance provides coverage for telehealth services, it |
22 | | must provide coverage for licensed dietitian nutritionists and |
23 | | certified diabetes educators who counsel senior diabetes |
24 | | patients in the senior diabetes patients' homes to remove the |
25 | | hurdle of transportation for senior diabetes patients to |
26 | | receive treatment. |
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1 | | (c) Nothing in this Section shall be deemed as precluding |
2 | | a health insurer from providing benefits for other services, |
3 | | including, but not limited to, remote monitoring services, |
4 | | other monitoring services, or oral communications otherwise |
5 | | covered under the policy. Health care providers shall |
6 | | determine the appropriateness of specific sites, technology |
7 | | platforms, and technology vendors for a telehealth service, as |
8 | | long as delivered services adhere to privacy laws, including, |
9 | | but not limited to, the Health Insurance Portability and |
10 | | Accountability Act of 1996 and the Mental Health and |
11 | | Developmental Disabilities Confidentiality Act.
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12 | | (d) Notwithstanding Section 352b of this Code, an excepted |
13 | | benefit policy is subject to this Section if the policy covers |
14 | | the patient's use of health care services, whether on an |
15 | | expense-incurred or a per capita prepaid basis or otherwise. |
16 | | This Section does not apply to an excepted benefit policy with |
17 | | respect to lump sum or periodic payments that the policy |
18 | | covers based on the occurrence of a diagnosis with a specified |
19 | | disease, an accident, or other qualifying health condition, |
20 | | nor does this Section apply to lump sum or periodic payments |
21 | | for expenses other than health care services. However, no |
22 | | policy may deny or reduce any benefit to a patient based on the |
23 | | use of clinically appropriate telehealth services in the |
24 | | course of satisfying the policy's benefit criteria. |
25 | | (Source: P.A. 100-1009, eff. 1-1-19 .)".
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