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1 | | contract in integrated delivery systems that are responsible |
2 | | for providing or arranging the majority of care, including |
3 | | primary care physician services, referrals from primary care |
4 | | physicians, diagnostic and treatment services, behavioral |
5 | | health services, in-patient and outpatient hospital services, |
6 | | dental services, and rehabilitation and long-term care |
7 | | services. The Department shall designate or contract for such |
8 | | integrated delivery systems (i) to ensure enrollees have a |
9 | | choice of systems and of primary care providers within such |
10 | | systems; (ii) to ensure that enrollees receive quality care in |
11 | | a culturally and linguistically appropriate manner; and (iii) |
12 | | to ensure that coordinated care programs meet the diverse |
13 | | needs of enrollees with developmental, mental health, |
14 | | physical, and age-related disabilities. |
15 | | (b) Payment for such coordinated care shall be based on |
16 | | arrangements where the State pays for performance related to |
17 | | health care outcomes, the use of evidence-based practices, the |
18 | | use of primary care delivered through comprehensive medical |
19 | | homes, the use of electronic medical records, and the |
20 | | appropriate exchange of health information electronically made |
21 | | either on a capitated basis in which a fixed monthly premium |
22 | | per recipient is paid and full financial risk is assumed for |
23 | | the delivery of services, or through other risk-based payment |
24 | | arrangements. |
25 | | (c) To qualify for compliance with this Section, the 50% |
26 | | goal shall be achieved by enrolling medical assistance |
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1 | | enrollees from each medical assistance enrollment category, |
2 | | including parents, children, seniors, and people with |
3 | | disabilities to the extent that current State Medicaid payment |
4 | | laws would not limit federal matching funds for recipients in |
5 | | care coordination programs. In addition, services must be more |
6 | | comprehensively defined and more risk shall be assumed than in |
7 | | the Department's primary care case management program as of |
8 | | January 25, 2011 (the effective date of Public Act 96-1501). |
9 | | (d) The Department shall report to the General Assembly in |
10 | | a separate part of its annual medical assistance program |
11 | | report, beginning April, 2012 until April, 2016, on the |
12 | | progress and implementation of the care coordination program |
13 | | initiatives established by the provisions of Public Act |
14 | | 96-1501. The Department shall include in its April 2011 report |
15 | | a full analysis of federal laws or regulations regarding upper |
16 | | payment limitations to providers and the necessary revisions |
17 | | or adjustments in rate methodologies and payments to providers |
18 | | under this Code that would be necessary to implement |
19 | | coordinated care with full financial risk by a party other |
20 | | than the Department.
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21 | | (e) Integrated Care Program for individuals with chronic |
22 | | mental health conditions. |
23 | | (1) The Integrated Care Program shall encompass |
24 | | services administered to recipients of medical assistance |
25 | | under this Article to prevent exacerbations and |
26 | | complications using cost-effective, evidence-based |
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1 | | practice guidelines and mental health management |
2 | | strategies. |
3 | | (2) The Department may utilize and expand upon |
4 | | existing contractual arrangements with integrated care |
5 | | plans under the Integrated Care Program for providing the |
6 | | coordinated care provisions of this Section. |
7 | | (3) Payment for such coordinated care shall be based |
8 | | on arrangements where the State pays for performance |
9 | | related to mental health outcomes on a capitated basis in |
10 | | which a fixed monthly premium per recipient is paid and |
11 | | full financial risk is assumed for the delivery of |
12 | | services, or through other risk-based payment arrangements |
13 | | such as provider-based care coordination. |
14 | | (4) The Department shall examine whether chronic |
15 | | mental health management programs and services for |
16 | | recipients with specific chronic mental health conditions |
17 | | do any or all of the following: |
18 | | (A) Improve the patient's overall mental health in |
19 | | a more expeditious and cost-effective manner. |
20 | | (B) Lower costs in other aspects of the medical |
21 | | assistance program, such as hospital admissions, |
22 | | emergency room visits, or more frequent and |
23 | | inappropriate psychotropic drug use. |
24 | | (5) The Department shall work with the facilities and |
25 | | any integrated care plan participating in the program to |
26 | | identify and correct barriers to the successful |
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1 | | implementation of this subsection (e) prior to and during |
2 | | the implementation to best facilitate the goals and |
3 | | objectives of this subsection (e). |
4 | | (f) A hospital that is located in a county of the State in |
5 | | which the Department mandates some or all of the beneficiaries |
6 | | of the Medical Assistance Program residing in the county to |
7 | | enroll in a Care Coordination Program, as set forth in Section |
8 | | 5-30 of this Code, shall not be eligible for any non-claims |
9 | | based payments not mandated by Article V-A of this Code for |
10 | | which it would otherwise be qualified to receive, unless the |
11 | | hospital is a Coordinated Care Participating Hospital no later |
12 | | than 60 days after June 14, 2012 (the effective date of Public |
13 | | Act 97-689) or 60 days after the first mandatory enrollment of |
14 | | a beneficiary in a Coordinated Care program. For purposes of |
15 | | this subsection, "Coordinated Care Participating Hospital" |
16 | | means a hospital that meets one of the following criteria: |
17 | | (1) The hospital has entered into a contract to |
18 | | provide hospital services with one or more MCOs to |
19 | | enrollees of the care coordination program. |
20 | | (2) The hospital has not been offered a contract by a |
21 | | care coordination plan that the Department has determined |
22 | | to be a good faith offer and that pays at least as much as |
23 | | the Department would pay, on a fee-for-service basis, not |
24 | | including disproportionate share hospital adjustment |
25 | | payments or any other supplemental adjustment or add-on |
26 | | payment to the base fee-for-service rate, except to the |
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1 | | extent such adjustments or add-on payments are |
2 | | incorporated into the development of the applicable MCO |
3 | | capitated rates. |
4 | | As used in this subsection (f), "MCO" means any entity |
5 | | which contracts with the Department to provide services where |
6 | | payment for medical services is made on a capitated basis. |
7 | | (g) No later than August 1, 2013, the Department shall |
8 | | issue a purchase of care solicitation for Accountable Care |
9 | | Entities (ACE) to serve any children and parents or caretaker |
10 | | relatives of children eligible for medical assistance under |
11 | | this Article. An ACE may be a single corporate structure or a |
12 | | network of providers organized through contractual |
13 | | relationships with a single corporate entity. The solicitation |
14 | | shall require that: |
15 | | (1) An ACE operating in Cook County be capable of |
16 | | serving at least 40,000 eligible individuals in that |
17 | | county; an ACE operating in Lake, Kane, DuPage, or Will |
18 | | Counties be capable of serving at least 20,000 eligible |
19 | | individuals in those counties and an ACE operating in |
20 | | other regions of the State be capable of serving at least |
21 | | 10,000 eligible individuals in the region in which it |
22 | | operates. During initial periods of mandatory enrollment, |
23 | | the Department shall require its enrollment services |
24 | | contractor to use a default assignment algorithm that |
25 | | ensures if possible an ACE reaches the minimum enrollment |
26 | | levels set forth in this paragraph. |
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1 | | (2) An ACE must include at a minimum the following |
2 | | types of providers: primary care, specialty care, |
3 | | hospitals, and behavioral healthcare. |
4 | | (3) An ACE shall have a governance structure that |
5 | | includes the major components of the health care delivery |
6 | | system, including one representative from each of the |
7 | | groups listed in paragraph (2). |
8 | | (4) An ACE must be an integrated delivery system, |
9 | | including a network able to provide the full range of |
10 | | services needed by Medicaid beneficiaries and system |
11 | | capacity to securely pass clinical information across |
12 | | participating entities and to aggregate and analyze that |
13 | | data in order to coordinate care. |
14 | | (5) An ACE must be capable of providing both care |
15 | | coordination and complex case management, as necessary, to |
16 | | beneficiaries. To be responsive to the solicitation, a |
17 | | potential ACE must outline its care coordination and |
18 | | complex case management model and plan to reduce the cost |
19 | | of care. |
20 | | (6) In the first 18 months of operation, unless the |
21 | | ACE selects a shorter period, an ACE shall be paid care |
22 | | coordination fees on a per member per month basis that are |
23 | | projected to be cost neutral to the State during the term |
24 | | of their payment and, subject to federal approval, be |
25 | | eligible to share in additional savings generated by their |
26 | | care coordination. |
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1 | | (7) In months 19 through 36 of operation, unless the |
2 | | ACE selects a shorter period, an ACE shall be paid on a |
3 | | pre-paid capitation basis for all medical assistance |
4 | | covered services, under contract terms similar to Managed |
5 | | Care Organizations (MCO), with the Department sharing the |
6 | | risk through either stop-loss insurance for extremely high |
7 | | cost individuals or corridors of shared risk based on the |
8 | | overall cost of the total enrollment in the ACE. The ACE |
9 | | shall be responsible for claims processing, encounter data |
10 | | submission, utilization control, and quality assurance. |
11 | | (8) In the fourth and subsequent years of operation, |
12 | | an ACE shall convert to a Managed Care Community Network |
13 | | (MCCN), as defined in this Article, or Health Maintenance |
14 | | Organization pursuant to the Illinois Insurance Code, |
15 | | accepting full-risk capitation payments. |
16 | | The Department shall allow potential ACE entities 5 months |
17 | | from the date of the posting of the solicitation to submit |
18 | | proposals. After the solicitation is released, in addition to |
19 | | the MCO rate development data available on the Department's |
20 | | website, subject to federal and State confidentiality and |
21 | | privacy laws and regulations, the Department shall provide 2 |
22 | | years of de-identified summary service data on the targeted |
23 | | population, split between children and adults, showing the |
24 | | historical type and volume of services received and the cost |
25 | | of those services to those potential bidders that sign a data |
26 | | use agreement. The Department may add up to 2 non-state |
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1 | | government employees with expertise in creating integrated |
2 | | delivery systems to its review team for the purchase of care |
3 | | solicitation described in this subsection. Any such |
4 | | individuals must sign a no-conflict disclosure and |
5 | | confidentiality agreement and agree to act in accordance with |
6 | | all applicable State laws. |
7 | | During the first 2 years of an ACE's operation, the |
8 | | Department shall provide claims data to the ACE on its |
9 | | enrollees on a periodic basis no less frequently than monthly. |
10 | | Nothing in this subsection shall be construed to limit the |
11 | | Department's mandate to enroll 50% of its beneficiaries into |
12 | | care coordination systems by January 1, 2015, using all |
13 | | available care coordination delivery systems, including Care |
14 | | Coordination Entities (CCE), MCCNs, or MCOs, nor be construed |
15 | | to affect the current CCEs, MCCNs, and MCOs selected to serve |
16 | | seniors and persons with disabilities prior to that date. |
17 | | Nothing in this subsection precludes the Department from |
18 | | considering future proposals for new ACEs or expansion of |
19 | | existing ACEs at the discretion of the Department. |
20 | | (h) Department contracts with MCOs and other entities |
21 | | reimbursed by risk based capitation shall have a minimum |
22 | | medical loss ratio of 85%, shall require the entity to |
23 | | establish an appeals and grievances process for consumers and |
24 | | providers, and shall require the entity to provide a quality |
25 | | assurance and utilization review program. Entities contracted |
26 | | with the Department to coordinate healthcare regardless of |
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1 | | risk shall be measured utilizing the same quality metrics. The |
2 | | quality metrics may be population specific. Any contracted |
3 | | entity serving at least 5,000 seniors or people with |
4 | | disabilities or 15,000 individuals in other populations |
5 | | covered by the Medical Assistance Program that has been |
6 | | receiving full-risk capitation for a year shall be accredited |
7 | | by a national accreditation organization authorized by the |
8 | | Department within 2 years after the date it is eligible to |
9 | | become accredited. The requirements of this subsection shall |
10 | | apply to contracts with MCOs entered into or renewed or |
11 | | extended after June 1, 2013. |
12 | | (h-5) The Department shall monitor and enforce compliance |
13 | | by MCOs with agreements they have entered into with providers |
14 | | on issues that include, but are not limited to, timeliness of |
15 | | payment, payment rates, and processes for obtaining prior |
16 | | approval. The Department may impose sanctions on MCOs for |
17 | | violating provisions of those agreements that include, but are |
18 | | not limited to, financial penalties, suspension of enrollment |
19 | | of new enrollees, and termination of the MCO's contract with |
20 | | the Department. As used in this subsection (h-5), "MCO" has |
21 | | the meaning ascribed to that term in Section 5-30.1 of this |
22 | | Code. |
23 | | (i) Unless otherwise required by federal law, Medicaid |
24 | | Managed Care Entities and their respective business associates |
25 | | shall not disclose, directly or indirectly, including by |
26 | | sending a bill or explanation of benefits, information |
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1 | | concerning the sensitive health services received by enrollees |
2 | | of the Medicaid Managed Care Entity to any person other than |
3 | | covered entities and business associates, which may receive, |
4 | | use, and further disclose such information solely for the |
5 | | purposes permitted under applicable federal and State laws and |
6 | | regulations if such use and further disclosure satisfies all |
7 | | applicable requirements of such laws and regulations. The |
8 | | Medicaid Managed Care Entity or its respective business |
9 | | associates may disclose information concerning the sensitive |
10 | | health services if the enrollee who received the sensitive |
11 | | health services requests the information from the Medicaid |
12 | | Managed Care Entity or its respective business associates and |
13 | | authorized the sending of a bill or explanation of benefits. |
14 | | Communications including, but not limited to, statements of |
15 | | care received or appointment reminders either directly or |
16 | | indirectly to the enrollee from the health care provider, |
17 | | health care professional, and care coordinators, remain |
18 | | permissible. Medicaid Managed Care Entities or their |
19 | | respective business associates may communicate directly with |
20 | | their enrollees regarding care coordination activities for |
21 | | those enrollees. |
22 | | For the purposes of this subsection, the term "Medicaid |
23 | | Managed Care Entity" includes Care Coordination Entities, |
24 | | Accountable Care Entities, Managed Care Organizations, and |
25 | | Managed Care Community Networks. |
26 | | For purposes of this subsection, the term "sensitive |
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1 | | health services" means mental health services, substance abuse |
2 | | treatment services, reproductive health services, family |
3 | | planning services, services for sexually transmitted |
4 | | infections and sexually transmitted diseases, and services for |
5 | | sexual assault or domestic abuse. Services include prevention, |
6 | | screening, consultation, examination, treatment, or follow-up. |
7 | | For purposes of this subsection, "business associate", |
8 | | "covered entity", "disclosure", and "use" have the meanings |
9 | | ascribed to those terms in 45 CFR 160.103. |
10 | | Nothing in this subsection shall be construed to relieve a |
11 | | Medicaid Managed Care Entity or the Department of any duty to |
12 | | report incidents of sexually transmitted infections to the |
13 | | Department of Public Health or to the local board of health in |
14 | | accordance with regulations adopted under a statute or |
15 | | ordinance or to report incidents of sexually transmitted |
16 | | infections as necessary to comply with the requirements under |
17 | | Section 5 of the Abused and Neglected Child Reporting Act or as |
18 | | otherwise required by State or federal law. |
19 | | The Department shall create policy in order to implement |
20 | | the requirements in this subsection. |
21 | | (j) Managed Care Entities (MCEs), including MCOs and all |
22 | | other care coordination organizations, shall develop and |
23 | | maintain a written language access policy that sets forth the |
24 | | standards, guidelines, and operational plan to ensure language |
25 | | appropriate services and that is consistent with the standard |
26 | | of meaningful access for populations with limited English |
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1 | | proficiency. The language access policy shall describe how the |
2 | | MCEs will provide all of the following required services: |
3 | | (1) Translation (the written replacement of text from |
4 | | one language into another) of all vital documents and |
5 | | forms as identified by the Department. |
6 | | (2) Qualified interpreter services (the oral |
7 | | communication of a message from one language into another |
8 | | by a qualified interpreter). |
9 | | (3) Staff training on the language access policy, |
10 | | including how to identify language needs, access and |
11 | | provide language assistance services, work with |
12 | | interpreters, request translations, and track the use of |
13 | | language assistance services. |
14 | | (4) Data tracking that identifies the language need. |
15 | | (5) Notification to participants on the availability |
16 | | of language access services and on how to access such |
17 | | services. |
18 | | (k) The Department shall actively monitor the contractual |
19 | | relationship between Managed Care Organizations (MCOs) and any |
20 | | dental administrator contracted by an MCO to provide dental |
21 | | services. The Department shall adopt appropriate dental |
22 | | Healthcare Effectiveness Data and Information Set (HEDIS) |
23 | | measures and shall include the Annual Dental Visit (ADV) HEDIS |
24 | | measure in its Health Plan Comparison Tool and Illinois |
25 | | Medicaid Plan Report Card that is available on the |
26 | | Department's website for enrolled individuals. |
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1 | | The Department shall collect from each MCO specific |
2 | | information about the types of contracted, broad-based care |
3 | | coordination occurring between the MCO and any dental |
4 | | administrator, including, but not limited to, pregnant women |
5 | | and diabetic patients in need of oral care. |
6 | | (Source: P.A. 99-106, eff. 1-1-16; 99-181, eff. 7-29-15; |
7 | | 99-566, eff. 1-1-17; 99-642, eff. 7-28-16; 100-587, eff. |
8 | | 6-4-18.)".
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