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1 | AN ACT concerning regulation.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Navigator Certification Act is amended by | ||||||||||||||||||||||||||||||||||||||||
5 | changing Sections 5, 10, 15, 30, 35, and 45 as follows: | ||||||||||||||||||||||||||||||||||||||||
6 | (215 ILCS 121/5)
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7 | Sec. 5. Definitions.
As used in this Act: | ||||||||||||||||||||||||||||||||||||||||
8 | "Certified application counselor" has the same meaning as | ||||||||||||||||||||||||||||||||||||||||
9 | in federal regulations and guidelines , including 45 CFR | ||||||||||||||||||||||||||||||||||||||||
10 | 155.225 . | ||||||||||||||||||||||||||||||||||||||||
11 | "Director" means the Director of Insurance. | ||||||||||||||||||||||||||||||||||||||||
12 | "Exchange" means any health benefit exchange established | ||||||||||||||||||||||||||||||||||||||||
13 | or operating in this State, including any exchange established | ||||||||||||||||||||||||||||||||||||||||
14 | or operated by the United States Department of Health and Human | ||||||||||||||||||||||||||||||||||||||||
15 | Services. | ||||||||||||||||||||||||||||||||||||||||
16 | "Navigator" means a person or entity selected to perform | ||||||||||||||||||||||||||||||||||||||||
17 | the activities and duties identified in 42 U.S.C. 18031(i) in | ||||||||||||||||||||||||||||||||||||||||
18 | this State. "Navigator" includes any person or entity who | ||||||||||||||||||||||||||||||||||||||||
19 | receives grant funds from the United States Department of | ||||||||||||||||||||||||||||||||||||||||
20 | Health and Human Services, the State of Illinois, or an | ||||||||||||||||||||||||||||||||||||||||
21 | exchange or private funds to perform any of the activities and | ||||||||||||||||||||||||||||||||||||||||
22 | duties identified in 42 U.S.C. 18031(i), including, but not | ||||||||||||||||||||||||||||||||||||||||
23 | limited to, in-person assisters as defined by federal |
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1 | regulations or guidelines.
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2 | (Source: P.A. 98-524, eff. 8-23-13.) | ||||||
3 | (215 ILCS 121/10)
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4 | Sec. 10. Certificate required.
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5 | (a) No individual or entity shall perform, offer to | ||||||
6 | perform, or advertise any service as a navigator or certified | ||||||
7 | application counselor in this State or receive navigator grant | ||||||
8 | funding from the United States Department of Health and Human | ||||||
9 | Services, the State of Illinois, or an exchange or private | ||||||
10 | funds unless certified as a navigator or certified application | ||||||
11 | counselor by the Director under this Act. | ||||||
12 | (b) The Director may establish exemptions from | ||||||
13 | certification by rule. A navigator who complies with the | ||||||
14 | requirements of this Act
shall do the following: | ||||||
15 | (1) conduct public education activities to raise | ||||||
16 | awareness of the availability of qualified health plans; | ||||||
17 | (2) distribute fair and impartial information | ||||||
18 | concerning enrollment in qualified health plans offered | ||||||
19 | within the exchange and the availability of the premium tax | ||||||
20 | credits under Section 36B of the Internal Revenue Code of | ||||||
21 | 1986, 26 U.S.C. 36B, and cost-sharing reductions under | ||||||
22 | Section 1402 of the federal Patient Protection and | ||||||
23 | Affordable Care Act; | ||||||
24 | (3) facilitate enrollment in qualified health plans; | ||||||
25 | (4) provide referrals to appropriate federal and State |
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1 | agencies for any enrollee with a grievance, complaint, or | ||||||
2 | question regarding their health plan or coverage or a | ||||||
3 | determination under such plan or coverage; | ||||||
4 | (5) provide information in a manner that is culturally | ||||||
5 | and linguistically appropriate to the needs of the | ||||||
6 | population being served by the exchange. | ||||||
7 | (c) A navigator or certified application counselor may not: | ||||||
8 | (1) sell, solicit, or negotiate, as these terms are | ||||||
9 | defined in Section 500-10 of the Illinois Insurance Code, | ||||||
10 | any of the classes of insurance enumerated in Section 4 of | ||||||
11 | the Illinois Insurance Code; | ||||||
12 | (2) offer advice about which health plan is better or | ||||||
13 | worse for a particular individual or employer; | ||||||
14 | (3) recommend or endorse a particular health plan or | ||||||
15 | advise consumers about which health plan to choose; | ||||||
16 | (4) provide any information or services related to | ||||||
17 | health benefit plans or other insurance products not | ||||||
18 | offered in the exchange, except for health care providers | ||||||
19 | when furnishing information or services related to a | ||||||
20 | patient's existing health benefit plan or other existing | ||||||
21 | health insurance coverage; or | ||||||
22 | (5) accept any compensation or consideration, directly | ||||||
23 | or indirectly, from any issuer of accident and health | ||||||
24 | insurance or stop-loss insurance that is dependent, in | ||||||
25 | whole or in part, on whether a person enrolls in or | ||||||
26 | purchases a particular private health benefit plan ; or . |
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1 | (6) engage in an unfair method of competition or a | ||||||
2 | fraudulent, deceptive, or dishonest act or practice with | ||||||
3 | respect to the health insurance marketplace or with respect | ||||||
4 | to that individual's or entity's absence of a conflict of | ||||||
5 | interest in connection with the enrollment of an individual | ||||||
6 | or employee in a particular private health benefit plan. | ||||||
7 | (d) Items (1), (2), (3), (4), and (5) of subsection (c) of | ||||||
8 | this Section do not apply to navigators or certified | ||||||
9 | application counselors when assisting individuals with the | ||||||
10 | enrollment process in the State Medicaid program or other | ||||||
11 | public programs.
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12 | (Source: P.A. 98-524, eff. 8-23-13.) | ||||||
13 | (215 ILCS 121/15)
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14 | Sec. 15. Application for certificate.
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15 | (a) An entity or individual applying for an initial or | ||||||
16 | renewal a navigator or certified application counselor | ||||||
17 | certificate shall make application to the Director on a form | ||||||
18 | developed by the Director and declare under penalty of refusal, | ||||||
19 | suspension, or revocation of the certificate that the | ||||||
20 | statements made in the application are true, correct, and | ||||||
21 | complete to the best of the individual's or entity's knowledge | ||||||
22 | and belief. Before approving the application, the Director | ||||||
23 | shall find that the individual: | ||||||
24 | (1) is at least 18 years of age; | ||||||
25 | (2) resides in this State or maintains his or her |
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1 | principal place of business in this State; | ||||||
2 | (3) is not disqualified due to having committed any act | ||||||
3 | that would be grounds for denial, suspension, or revocation | ||||||
4 | of a navigator certification in accordance with Section 30 | ||||||
5 | of this Act; | ||||||
6 | (4) has successfully completed the federal and State | ||||||
7 | training provided by the exchange or equivalent State | ||||||
8 | requirements as determined by the Department; and | ||||||
9 | (5) when applicable, has the written consent of the | ||||||
10 | Director pursuant to 18 U.S.C. 1033, or any successor | ||||||
11 | statute regulating crimes by or affecting persons engaged | ||||||
12 | in the business of insurance whose activities affect | ||||||
13 | interstate commerce. | ||||||
14 | (b) The Director shall establish certification terms and | ||||||
15 | requirements for completed applications, including educational | ||||||
16 | requirements, by rule. An entity that acts as a navigator, | ||||||
17 | supervises the activities of individual navigators, or | ||||||
18 | receives funding to perform such activities shall obtain a | ||||||
19 | navigator entity certificate. An entity applying for a | ||||||
20 | navigator entity certificate shall make application on a form | ||||||
21 | containing the information prescribed by the Director and shall | ||||||
22 | list the individuals acting as navigators under the entity | ||||||
23 | certificate. | ||||||
24 | (1) The entity shall designate a certified navigator | ||||||
25 | responsible for the navigator entity's compliance with the | ||||||
26 | laws of this State and the exchange. |
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1 | (2) The entity, under penalty of revocation, | ||||||
2 | suspension, or other discipline prescribed by the | ||||||
3 | Director, shall certify that each individual completes the | ||||||
4 | mandatory training required by item (4) of subsection (a) | ||||||
5 | of Section 15 of this Act. | ||||||
6 | (c) The Director may require any documents deemed necessary | ||||||
7 | to verify the information contained in an application submitted | ||||||
8 | in accordance with subsections (a) and (b) of this Section. | ||||||
9 | (d) Any navigator or certified application counselor who | ||||||
10 | fails to timely file for certificate renewal shall be charged a | ||||||
11 | late fee in an amount prescribed by the Director Entities | ||||||
12 | certified as navigators shall provide the Director with a list | ||||||
13 | of all individual navigators that it employs, supervises, or is | ||||||
14 | affiliated with at renewal . | ||||||
15 | (e) The Director may require, in a manner determined by the | ||||||
16 | Director, that each entity that acts as a navigator or | ||||||
17 | certified application counselor demonstrate a level of | ||||||
18 | financial responsibility capable of protecting all persons | ||||||
19 | against the wrongful acts, misrepresentations, or negligence | ||||||
20 | of the navigator or certified application counselor . | ||||||
21 | (f) Prior to any exchange becoming operational in this | ||||||
22 | State, the Director, in coordination with the exchange, shall | ||||||
23 | prescribe the initial training and continuing education | ||||||
24 | requirements for navigators and certified application | ||||||
25 | counselors .
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26 | (g) Certificate holders must inform the Director, in |
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1 | writing, of a change of address within 30 days after the | ||||||
2 | change. | ||||||
3 | (h) In order to assist in the performance of the Director's | ||||||
4 | duties, the Director may contract with the National Association | ||||||
5 | of Insurance Commissioners (NAIC), or any affiliates or | ||||||
6 | subsidiaries that the NAIC oversees, to perform any ministerial | ||||||
7 | functions, including the collection of fees, related to | ||||||
8 | certification that the Director and the nongovernmental entity | ||||||
9 | may deem appropriate.
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10 | (Source: P.A. 98-524, eff. 8-23-13.) | ||||||
11 | (215 ILCS 121/30)
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12 | Sec. 30. Certificate denial, nonrenewal, or revocation.
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13 | (a) The Director may place on probation, suspend, revoke, | ||||||
14 | or refuse to issue or renew a navigator or certified | ||||||
15 | application counselor navigator's certificate or may levy a | ||||||
16 | civil penalty as established by rule. | ||||||
17 | (b) If an action by the Director is to nonrenew, suspend, | ||||||
18 | or revoke a certificate or to deny an application for a | ||||||
19 | certificate, then the Director shall notify the applicant or | ||||||
20 | certificate holder and advise, in writing, the applicant or | ||||||
21 | certificate holder of the reason for the suspension, | ||||||
22 | revocation, or denial or nonrenewal of the applicant's or | ||||||
23 | certificate holder's certificate. The applicant or certificate | ||||||
24 | holder may make written demand upon the Director within 30 days | ||||||
25 | after the date of mailing for a hearing before the Director to |
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1 | determine the reasonableness of the Director's action. The | ||||||
2 | hearing must be held within not fewer than 20 days nor more | ||||||
3 | than 30 days after the mailing of the notice of hearing and | ||||||
4 | shall be held pursuant to Part 2402 of Title 50 of the Illinois | ||||||
5 | Administrative Code . | ||||||
6 | (c) A navigator or certified application counselor entity | ||||||
7 | certificate may be suspended, revoked, or refused or | ||||||
8 | information turned over to the U.S. Department of Health and | ||||||
9 | Human Services and applicable state agencies if the Director | ||||||
10 | finds, after hearing, that a certified individual's violation | ||||||
11 | was known or should have been known by one or more of the | ||||||
12 | partners, officers, or managers acting on behalf of the | ||||||
13 | navigator entity. | ||||||
14 | (d) In addition to or instead of any applicable denial, | ||||||
15 | suspension, or revocation of a certificate, a person may, after | ||||||
16 | hearing, be subject to a civil penalty in accordance with | ||||||
17 | emergency rules issued by the Director. | ||||||
18 | (e) The Director has the authority to enforce the | ||||||
19 | provisions of and impose any penalty or remedy authorized by | ||||||
20 | this Act against any person who is under investigation of or | ||||||
21 | charged with a violation of this Act or rules, even if the | ||||||
22 | person's certificate has been surrendered or has lapsed by | ||||||
23 | operation of law. | ||||||
24 | (f) Upon the suspension, denial, or revocation of a | ||||||
25 | certificate, the certificate holder or other person having | ||||||
26 | possession or custody of the certificate shall promptly deliver |
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1 | it to the Director in person or by mail. The Director shall | ||||||
2 | publish all suspensions, denials, or revocations after the | ||||||
3 | suspensions, denials, or revocations become final in a manner | ||||||
4 | designed to notify the public. | ||||||
5 | (g) A person whose certificate is revoked or whose | ||||||
6 | application is denied pursuant to this Section is ineligible to | ||||||
7 | apply for any certificate for 3 years after the revocation or | ||||||
8 | denial. A person whose certificate as a navigator or certified | ||||||
9 | application counselor has been revoked, suspended, or denied | ||||||
10 | may not be employed, contracted, or engaged in an | ||||||
11 | exchange-related capacity during the time the revocation, | ||||||
12 | suspension, or denial is in effect.
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13 | (Source: P.A. 98-524, eff. 8-23-13.) | ||||||
14 | (215 ILCS 121/35)
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15 | Sec. 35. Reporting to the Director.
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16 | (a) Each navigator or certified application counselor | ||||||
17 | shall report to the Director within 30 calendar days after the | ||||||
18 | final disposition of a matter that violates the provisions set | ||||||
19 | forth in this Act that results in any administrative action | ||||||
20 | taken against the navigator or certified application counselor | ||||||
21 | him in another jurisdiction or by another governmental agency | ||||||
22 | in this State. The report shall include a copy of the order, | ||||||
23 | consent to order, or other relevant legal documents. | ||||||
24 | (b) Within 30 days after the initial pretrial hearing date, | ||||||
25 | a navigator or certified application counselor shall report to |
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1 | the Director any criminal prosecution of the navigator or | ||||||
2 | certified application counselor of a matter that violates the | ||||||
3 | provisions set forth in this Act taken in any jurisdiction. The | ||||||
4 | report shall include a copy of the initial complaint filed, the | ||||||
5 | order resulting from the hearing, and any other relevant legal | ||||||
6 | documents. | ||||||
7 | (c) An entity that is certified acts as a navigator or | ||||||
8 | certified application counselor that terminates the | ||||||
9 | employment, engagement, affiliation, or other relationship | ||||||
10 | with an individual navigator or certified application | ||||||
11 | counselor shall notify the Director within 30 days following | ||||||
12 | the effective date of the termination, using a format | ||||||
13 | prescribed by the Director, if the reason for termination is | ||||||
14 | related to the requirements or standards one of the reasons set | ||||||
15 | forth in this Act or the rules adopted by the Director pursuant | ||||||
16 | to this Act, or the entity has knowledge the navigator or | ||||||
17 | certified application counselor was found by a court or | ||||||
18 | government body to have engaged in any of the activities | ||||||
19 | prohibited by this Act or the rules adopted by the Director | ||||||
20 | pursuant to this Act . Upon the written request of the Director, | ||||||
21 | the entity shall provide additional information, documents, | ||||||
22 | records, or other data pertaining to the termination or | ||||||
23 | activity of the individual.
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24 | (Source: P.A. 98-524, eff. 8-23-13.) | ||||||
25 | (215 ILCS 121/45)
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1 | Sec. 45. Other laws; rulemaking authority.
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2 | (a) The requirements of this Act shall not apply to any | ||||||
3 | individual or entity licensed as an insurance producer in this | ||||||
4 | State. | ||||||
5 | (b) Pursuant to the authority granted by this Act, the | ||||||
6 | Director may adopt rules as may be necessary or appropriate for | ||||||
7 | the administration and enforcement of this Act.
Such rules may | ||||||
8 | not conflict with or prevent the application of the provisions | ||||||
9 | of Title I of the Patient Protection and Affordable Care Act or | ||||||
10 | the federal regulations promulgated under such provisions.
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11 | (Source: P.A. 98-524, eff. 8-23-13.) | ||||||
12 | (215 ILCS 121/20 rep.) | ||||||
13 | (215 ILCS 121/25 rep.) | ||||||
14 | (215 ILCS 121/40 rep.) | ||||||
15 | Section 10. The Navigator Certification Act is amended by | ||||||
16 | repealing Sections 20, 25, and 40.
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17 | Section 99. Effective date. This Act takes effect upon | ||||||
18 | becoming law.
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