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1 | AN ACT concerning safety.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 1. Short title. This Act may be cited as the | ||||||||||||||||||||||||||||||
5 | Reduction of Lead Service Lines Act. | ||||||||||||||||||||||||||||||
6 | Section 5. Purpose. The purpose of this Act is to require | ||||||||||||||||||||||||||||||
7 | the owners and operators of community water supplies to: (1) | ||||||||||||||||||||||||||||||
8 | create a comprehensive lead service line inventory; (2) provide | ||||||||||||||||||||||||||||||
9 | notice to occupants of potentially affected residences and | ||||||||||||||||||||||||||||||
10 | buildings of construction or repair work on water mains, lead | ||||||||||||||||||||||||||||||
11 | service lines, or water meters; (3) prohibit partial lead | ||||||||||||||||||||||||||||||
12 | service line replacements; and (4) create a lead service line | ||||||||||||||||||||||||||||||
13 | replacement program. | ||||||||||||||||||||||||||||||
14 | Section 10. Definitions. In this Act: | ||||||||||||||||||||||||||||||
15 | "Agency" means the Environmental Protection Agency. | ||||||||||||||||||||||||||||||
16 | "Community water supply" means a public water supply that | ||||||||||||||||||||||||||||||
17 | serves at least 15 service connections used by year-round | ||||||||||||||||||||||||||||||
18 | residents or regularly serves at least 25 year-round residents | ||||||||||||||||||||||||||||||
19 | "Department" means the Department of Public Health. | ||||||||||||||||||||||||||||||
20 | "Emergency repair" means water distribution work that | ||||||||||||||||||||||||||||||
21 | includes unscheduled water main, water service, water valve, or | ||||||||||||||||||||||||||||||
22 | fire hydrant
repair or replacement that results from premature |
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1 | failure or accident. | ||||||
2 | "Lead service line" means a service line that is made of | ||||||
3 | lead, or any lead pigtail, lead gooseneck, or other lead | ||||||
4 | fitting that is connected to a service line, or both. | ||||||
5 | "Non-community water supply" means a public water supply | ||||||
6 | that is not a community water supply. | ||||||
7 | "Potentially affected residence" means a residence where | ||||||
8 | water service is supplied through a pipe containing lead or | ||||||
9 | suspected to be made of lead. | ||||||
10 | "Service line" means the pipe from the discharge of the | ||||||
11 | utility fitting to customer site piping or to the building | ||||||
12 | plumbing at the first shut-off valve inside the building or 18 | ||||||
13 | inches inside the building, whichever is shorter. | ||||||
14 | "Small system" means a water system that regularly serves | ||||||
15 | water to 3,300 or fewer persons. | ||||||
16 | Section 15. Water service line material inventory. | ||||||
17 | (a) The owner or operator of each community water supply | ||||||
18 | shall develop an initial water service line material inventory | ||||||
19 | that shall be submitted to the Agency for approval, in an | ||||||
20 | electronic form selected by the Agency, by April 15, 2020. The | ||||||
21 | owner or operator shall annually update and submit its | ||||||
22 | inventory to the Agency by April 15 of each year thereafter. | ||||||
23 | Each water service line material inventory shall identify: | ||||||
24 | (1) The total number of service lines within or | ||||||
25 | connected to the distribution system. |
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1 | (2) The materials of construction, including, but not | ||||||
2 | limited to, lead, of each water service line connected to | ||||||
3 | the distribution system. The owner or operator of the | ||||||
4 | community water supply shall develop the inventory by | ||||||
5 | identifying on both the customer's and the community water | ||||||
6 | supply's side of the curb box the type of construction | ||||||
7 | material used. | ||||||
8 | (3) The number of the lead service lines that were | ||||||
9 | added and removed from the inventory after the previous | ||||||
10 | year's submission. | ||||||
11 | (b) The owner or operator of each community water supply | ||||||
12 | shall maintain records of owners or residents that refuse to | ||||||
13 | grant access to the interior of the building for purposes of | ||||||
14 | identifying the service line material. If the owner or resident | ||||||
15 | refuses to allow access to his or her residence or property for | ||||||
16 | the purposes of cooperating with the inventory, the community | ||||||
17 | water supply shall request that the owner or resident sign a | ||||||
18 | waiver. The waiver shall be developed by the Department. If the | ||||||
19 | owner or resident refuses to sign the waiver, the record shall | ||||||
20 | include the dates and manner of each request and the name of | ||||||
21 | the person who made the request. | ||||||
22 | (c) The owner or operator of each community water supply | ||||||
23 | shall, upon finding the presence of a lead service line, notify | ||||||
24 | the owner and resident of the building within 24 hours, or as | ||||||
25 | soon as is reasonably possible. | ||||||
26 | (d) No later than January 1, 2021, the Agency shall by rule |
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1 | determine a reasonable deadline for submitting each community | ||||||
2 | water supply's complete water service line material inventory | ||||||
3 | required under subsection (a), not to exceed 5 years from | ||||||
4 | January 1, 2020, unless the Agency determines that additional | ||||||
5 | time is needed for one or more community water supply's | ||||||
6 | inventory due to the technical feasibility of identifying lines | ||||||
7 | within a system. | ||||||
8 | (e) Nothing in this Section shall be construed to require | ||||||
9 | that service lines be unearthed. | ||||||
10 | (f) Beginning on January 1, 2020, when conducting routine | ||||||
11 | inspections of community water supplies, the Agency may conduct | ||||||
12 | a separate audit to identify progress that the community water | ||||||
13 | supply has made toward completing the water service line | ||||||
14 | material inventory required under subsection (a). | ||||||
15 | Section 20. Construction notifications. | ||||||
16 | (a) Within 13 days before beginning planned work to repair | ||||||
17 | or replace any water mains with lead or partial lead service | ||||||
18 | lines attached to them or lead service lines themselves, the | ||||||
19 | owner or operator of a community water supply shall notify each | ||||||
20 | potentially affected residence of the planned work through an | ||||||
21 | individual written notice. In cases where a community water | ||||||
22 | supply must perform construction or repair work on an emergency | ||||||
23 | basis or where the work is scheduled within 14 days of the work | ||||||
24 | taking place, the community water supply shall notify each | ||||||
25 | potentially affected residence as soon as is reasonably |
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1 | possible. When work is to repair or replace a water meter, the | ||||||
2 | notification shall be provided at the time the work is | ||||||
3 | initiated. | ||||||
4 | (b) A notification under subsection (a) shall include, at a | ||||||
5 | minimum, the following: | ||||||
6 | (1) a warning that the work may result in sediment, | ||||||
7 | possibly containing lead from the service line, in the | ||||||
8 | residence's water; | ||||||
9 | (2) information concerning the best practices for | ||||||
10 | preventing exposure to or risk of consumption of any lead | ||||||
11 | in drinking water, including a recommendation to flush | ||||||
12 | water lines during and after the completion of the repair | ||||||
13 | or replacement work and to clean faucet aerator screens; | ||||||
14 | and | ||||||
15 | (3) information regarding the dangers of lead in young | ||||||
16 | children and pregnant women. | ||||||
17 | (c) To the extent that the owner or operator of a community | ||||||
18 | water supply serves a significant proportion of non-English | ||||||
19 | speaking consumers, a notification under subsection (a) must | ||||||
20 | contain information in the appropriate languages regarding the | ||||||
21 | importance of the notice, and it must contain a telephone | ||||||
22 | number or address where a person who is served may contact the | ||||||
23 | owner or operator of the community water supply to obtain a | ||||||
24 | translated copy of the notification or to request assistance in | ||||||
25 | the appropriate language. | ||||||
26 | (d) Notwithstanding anything to the contrary set forth in |
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1 | this Section, publication notification through local media, | ||||||
2 | social media, or other similar means may be used in lieu of an | ||||||
3 | individual written notification to the extent that: (1) | ||||||
4 | notification is required for the entire community served by a | ||||||
5 | community water supply; (2) notification is required for | ||||||
6 | construction or repairs occurring on an emergency basis; or (3) | ||||||
7 | the community water supply is a small system. | ||||||
8 | (e) If an owner or operator of a community water supply is | ||||||
9 | required to provide an individual written notification to a | ||||||
10 | residence that is a multidwelling building, then posting a | ||||||
11 | written notification on the primary entrance way to the | ||||||
12 | building shall be sufficient. | ||||||
13 | (f) The notification requirements in this Section do not | ||||||
14 | apply to work performed on water mains that are used to | ||||||
15 | transmit treated water between community water supplies and | ||||||
16 | that have no service connections. | ||||||
17 | (g) A community water supply is not required to comply with | ||||||
18 | this Section to the extent that the corresponding water service | ||||||
19 | line material inventory has been completed and demonstrates | ||||||
20 | that the community water supply's distribution system does not | ||||||
21 | include lead service lines. | ||||||
22 | Section 25. Lead service line replacement program. | ||||||
23 | (a) Every community water supply in Illinois that has known | ||||||
24 | lead service lines shall create a plan to replace all lead | ||||||
25 | service lines and galvanized service lines if the service line |
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1 | is or was connected to lead piping. Each community water supply | ||||||
2 | shall submit its lead service line replacement plan to the | ||||||
3 | Agency for approval, in an electronic form selected by the | ||||||
4 | Agency, by April 15, 2021. Each community water supply shall | ||||||
5 | annually update and submit its plan to the Agency by April 15 | ||||||
6 | of each year thereafter in conjunction with the water service | ||||||
7 | line material inventory required under Section 15. The Agency | ||||||
8 | shall make each plan available to the public by maintaining | ||||||
9 | them on the Agency website. | ||||||
10 | (b) Each lead service line replacement program plan shall | ||||||
11 | include the following: | ||||||
12 | (1) The water service line material inventory | ||||||
13 | conducted under Section 15. | ||||||
14 | (2) An analysis of whether the community water supply | ||||||
15 | has control over lead service lines in its system. | ||||||
16 | (3) An analysis of costs and financing options for | ||||||
17 | replacing the system's lead service line that minimizes the | ||||||
18 | overall cost of system replacement. The analysis shall | ||||||
19 | include, but is not limited to: | ||||||
20 | (A) a detailed accounting of costs;
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21 | (B) measures to address affordability for | ||||||
22 | customers or rate payers;
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23 | (C) consideration of different scenarios for | ||||||
24 | structuring payments between the utility and its | ||||||
25 | customers over time;
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26 | (D) an explanation of the rationale for any permit |
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1 | fees or other charges to a property owner associated | ||||||
2 | with lead service lines, and plans for utilization of | ||||||
3 | revenues derived from those fees or other charges; and
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4 | (E) any other relevant factors regarding the | ||||||
5 | rulemaking required by this Act.
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6 | (4) A feasibility and affordability plan that | ||||||
7 | includes, but is not limited to, information on whether: | ||||||
8 | (A) the community water supply pays for the portion | ||||||
9 | of the service lines owned by the community water | ||||||
10 | supply and the property owner pays for the portion he | ||||||
11 | or she owns; | ||||||
12 | (B) the community water supply pays for the entire | ||||||
13 | replacement and has a low interest loan for property | ||||||
14 | owners to pay for the replacement over time on their | ||||||
15 | water bills; or | ||||||
16 | (C) the community water supply pays for the entire | ||||||
17 | replacement. | ||||||
18 | (5) A plan for prioritizing high risk areas. | ||||||
19 | (6) A proposed schedule for replacements that includes | ||||||
20 | annual benchmarks, not to fall below 4 percent replacement | ||||||
21 | of inventoried lines per year. | ||||||
22 | (7) A proposed deadline for replacing all lead service | ||||||
23 | lines consistent with the water service line material | ||||||
24 | inventory required under Section 15. | ||||||
25 | (c) The Agency shall begin the rulemaking process to | ||||||
26 | implement the requirements of this Section within 6 months of |
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1 | the effective date of this Act and shall adopt rules within one | ||||||
2 | year after the rulemaking process begins. During the rulemaking | ||||||
3 | process, the Agency shall consider: | ||||||
4 | (1) the form for submitting, and process for the | ||||||
5 | Agency's review of, lead service line replacement plans; | ||||||
6 | (2) whether a deadline for replacing all lead service | ||||||
7 | lines for community water supplies subject to this Act is | ||||||
8 | appropriate considering the utility scale, technical | ||||||
9 | feasibility of identifying and replacing lines, and impact | ||||||
10 | to public health of maintaining any lead service lines in | ||||||
11 | place; | ||||||
12 | (3) the means by a which a community water supply must | ||||||
13 | make its lead service line replacement plan, and its | ||||||
14 | progress towards implementing the plan, available to the | ||||||
15 | public; | ||||||
16 | (4) the materials deemed acceptable for lead service | ||||||
17 | line replacement; and | ||||||
18 | (5) any factors that a community water supply shall | ||||||
19 | consider in developing the components of a plan required | ||||||
20 | under subsection (a). | ||||||
21 | (d) When a community water supply replaces a water main, | ||||||
22 | the community water supply must identify and replace all lead | ||||||
23 | service lines that connect to that water main during | ||||||
24 | replacement of the water main, unless a customer refuses to | ||||||
25 | have his or her lead service line replaced. If a customer | ||||||
26 | refuses to have his or her lead service line replaced, the |
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1 | community water supply shall keep a record of that refusal | ||||||
2 | consistent with subsection (b) of Section 15. | ||||||
3 | The Agency shall by rule set reasonable fees for community | ||||||
4 | water systems to submit replacement plans. | ||||||
5 | (e) In order to provide water that does not become | ||||||
6 | contaminated with lead from a lead service line or galvanized | ||||||
7 | service line that is or was connected to lead piping, in | ||||||
8 | accordance with constitutional limitations, and to the extent | ||||||
9 | not already provided for by law, a community water supply shall | ||||||
10 | have the authority to access private property and private | ||||||
11 | residences for the sole purpose of identifying or replacing | ||||||
12 | lead service lines or galvanized service lines. | ||||||
13 | Before a community water supply may access private property | ||||||
14 | or a private residence for the purpose of replacing a lead | ||||||
15 | service line or galvanized service line that is or was | ||||||
16 | connected to lead piping, the community water supply shall | ||||||
17 | notify the owner of the property and the resident at least one | ||||||
18 | month before the planned work on the private property or in his | ||||||
19 | or her private residence. The community water supply must meet | ||||||
20 | the following requirements for notice under this subsection: | ||||||
21 | (1) The notice shall be made by the community water | ||||||
22 | supply at least every 2 weeks prior to the planned work | ||||||
23 | until the owner and resident have been contacted. | ||||||
24 | (2) At least one of the notices must be by certified | ||||||
25 | mail. | ||||||
26 | (3) The community water supply shall make personal |
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1 | contact with the owner or resident about the notice by | ||||||
2 | visits to the property or residence. | ||||||
3 | (4) The community water supply shall attempt to tape | ||||||
4 | flyers with the notice to entrance doors for the property | ||||||
5 | or residence. | ||||||
6 | (5) To the extent that the owner or operator of a | ||||||
7 | community water supply serves a significant proportion of | ||||||
8 | non-English speaking consumers, a notification under this | ||||||
9 | Section must contain information in the appropriate | ||||||
10 | language regarding the importance of the notice and a | ||||||
11 | telephone number or address where a person who is served | ||||||
12 | may contact the owner or operator of the community water | ||||||
13 | supply to obtain a translated copy of the notification or | ||||||
14 | to request assistance in the appropriate language. | ||||||
15 | If the owner or resident refuses to allow access to his or | ||||||
16 | her residence or property for the purposes of cooperating with | ||||||
17 | the lead service line replacement, the community water supply | ||||||
18 | shall request that the owner or resident sign a waiver. The | ||||||
19 | waiver shall be developed by the Department and should be made | ||||||
20 | available in the owner or resident's language. Should the owner | ||||||
21 | or resident refuse to sign the waiver, or fail to respond to | ||||||
22 | the community water supply subsequent to the community water | ||||||
23 | supply's compliance with the notification requirements set | ||||||
24 | forth in this subsection, the community water supply shall | ||||||
25 | notify the Department in writing within 15 working days and | ||||||
26 | shall notify the Agency as part of the annual report to the |
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1 | Agency under subsection (a). | ||||||
2 | To the extent allowed by law, community water supplies | ||||||
3 | shall be held harmless for damage to property when installing | ||||||
4 | water service lines. If dangers are encountered that prevent | ||||||
5 | the replacement of the lead service line, the community water | ||||||
6 | supply shall notify the Department within 15 working days of | ||||||
7 | why the replacement of the lead service could not be | ||||||
8 | accomplished. | ||||||
9 | (f) Service lines that are physically disconnected from the | ||||||
10 | distribution system are exempt from this Section. | ||||||
11 | Section 30. Prohibitions. | ||||||
12 | (a) Except as otherwise provided in this Section, no person | ||||||
13 | shall replace a portion of a lead service line without | ||||||
14 | replacing the entirety of the line at the same time. | ||||||
15 | (b) If the owner or operator of a community water supply | ||||||
16 | does not own the entire service line, then the owner or | ||||||
17 | operator of the community water supply shall notify the owner | ||||||
18 | of the service line, or the service line owner's authorized | ||||||
19 | agent, that the community water supply will replace the portion | ||||||
20 | of the service line that it owns and the owner's portion of the | ||||||
21 | service line at the community water supply's expense. The | ||||||
22 | notification shall follow the procedures required under | ||||||
23 | subsection (e) of Section 25. If the service line's owner or | ||||||
24 | authorized agent does not consent, consistent with the | ||||||
25 | notification and waiver provisions under subsection (e) of |
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1 | Section 25, the community water supply shall not replace any | ||||||
2 | portion of the service line, unless in conjunction with an | ||||||
3 | emergency repair. | ||||||
4 | (c) A person may replace a portion of a lead service line | ||||||
5 | but not the entirety of the line when an emergency repair is | ||||||
6 | necessary and the community water supply notifies the owner and | ||||||
7 | resident within 36 hours, informing the owner and resident of | ||||||
8 | mitigating strategies, such as flushing pipes before use or | ||||||
9 | supplying filters for drinking and cooking purposes. | ||||||
10 | In the event of a partial service line replacement due to | ||||||
11 | an emergency situation, the community water supply must provide | ||||||
12 | filters and replace the remainder of the lead service line | ||||||
13 | within 30 days of the emergency repair. | ||||||
14 | In the event of a partial lead service line replacement | ||||||
15 | resulting from an emergency repair, the community water supply | ||||||
16 | shall inform the residents served by the service line that the | ||||||
17 | community water supply shall, at the community water supply's | ||||||
18 | expense, arrange to collect a sample from each partially | ||||||
19 | replaced lead service line that is representative of the water | ||||||
20 | in the service line for analysis of lead content within 72 | ||||||
21 | hours after the completion of the partial replacement of the | ||||||
22 | service line. The community water supply shall collect the | ||||||
23 | sample and report the results of the analysis to the owner and | ||||||
24 | the resident or residents served by the line within 3 business | ||||||
25 | days of receiving the results. A mailed notice of the results | ||||||
26 | postmarked within 3 business days after the community water |
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1 | supply receives the results shall satisfy the reporting | ||||||
2 | requirement. | ||||||
3 | (d) If an owner of a residence intends to replace the | ||||||
4 | portion of the lead service line that he or she owns, then the | ||||||
5 | owner of the residence shall provide the owner or operator of | ||||||
6 | the community water supply of the replacement plan with notice | ||||||
7 | at least 45 days before commencing the work. In the case of an | ||||||
8 | emergency repair, if the notice is not feasible, and if the | ||||||
9 | owner of the residence notifies the owner or operator of the | ||||||
10 | community water supply of the replacement of a portion of the | ||||||
11 | lead service line after the work is done, then the owner or | ||||||
12 | operator of the community water supply must replace the | ||||||
13 | remainder of the lead service line within 90 days. | ||||||
14 | Section 35. Non-community water supplies. The requirements | ||||||
15 | of this Act do not apply to non-community water supplies. | ||||||
16 | Section 40. The Department of Commerce and Economic | ||||||
17 | Opportunity Law of the
Civil Administrative Code of Illinois is | ||||||
18 | amended by adding Section 605-870 as follows: | ||||||
19 | (20 ILCS 605/605-870 new) | ||||||
20 | Sec. 605-870. Low-income water assistance policy and | ||||||
21 | program. | ||||||
22 | (a) The Department shall by rule establish a comprehensive | ||||||
23 | low-income water assistance policy and program that |
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1 | incorporates financial assistance and includes, but is not | ||||||
2 | limited to, water efficiency or water quality projects, such as | ||||||
3 | lead service line replacement, or other measures to ensure that | ||||||
4 | residents have access to affordable and clean water. The policy | ||||||
5 | and program shall not jeopardize the ability of public | ||||||
6 | utilities, community water supplies, or other entities to | ||||||
7 | receive just compensation for providing services. The | ||||||
8 | resources applied in achieving the policy and program shall be | ||||||
9 | coordinated and efficiently used through the integration of | ||||||
10 | public programs and through the targeting of assistance. The | ||||||
11 | Department shall use all appropriate and available means to | ||||||
12 | fund this program and, to the extent possible, identify and use | ||||||
13 | sources of funding that complement State tax revenues. The rule | ||||||
14 | shall be finalized within 180 days of the effective date of | ||||||
15 | this Act, or within 60 days of receiving an appropriation for | ||||||
16 | the program. | ||||||
17 | (b) Any person who is a resident of the State and whose | ||||||
18 | household income is not greater than an amount determined | ||||||
19 | annually by the Department may apply for assistance under this | ||||||
20 | Section in accordance with rules adopted by the Department. In | ||||||
21 | setting the annual eligibility level, the Department shall | ||||||
22 | consider the amount of available funding and may not set a | ||||||
23 | limit higher than 150 percent of the poverty guidelines updated | ||||||
24 | periodically in the Federal Register by the U.S. Department of | ||||||
25 | Health and Human Services under the authority of 42 U.S.C. | ||||||
26 | 9902(2). |
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1 | (c) Applicants who qualify for assistance under subsection | ||||||
2 | (b) shall, subject to appropriation from the General Assembly | ||||||
3 | and subject to availability of funds to the Department, receive | ||||||
4 | assistance as provided in this Section. The Department, upon | ||||||
5 | receipt of moneys authorized under this Section for assistance, | ||||||
6 | shall commit funds for each qualified applicant in an amount | ||||||
7 | determined by the Department. In determining the amounts of | ||||||
8 | assistance to be provided to or on behalf of a qualified | ||||||
9 | applicant, the Department shall ensure that the highest amounts | ||||||
10 | of assistance go to households with the greatest water costs in | ||||||
11 | relation to household income. The Department may consider | ||||||
12 | factors such as water costs, household size, household income, | ||||||
13 | and region of the State when determining individual household | ||||||
14 | benefits. In adopting rules for the administration of this | ||||||
15 | Section, the Department shall ensure that a minimum of | ||||||
16 | one-third of the funds for the program are available for | ||||||
17 | benefits to eligible households with the lowest incomes and | ||||||
18 | that elderly households, households with persons with | ||||||
19 | disabilities, and households with children under 6 years of age | ||||||
20 | are offered a priority application period. | ||||||
21 | (d) Application materials for the program shall be made | ||||||
22 | available in multiple languages. | ||||||
23 | (e) The Department may adopt any rules necessary to | ||||||
24 | implement this Section. | ||||||
25 | Section 45. The Public Utilities Act is amended by changing |
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1 | Section 8-306 as follows: | ||||||
2 | (220 ILCS 5/8-306)
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3 | Sec. 8-306. Special provisions relating to water and sewer | ||||||
4 | utilities. | ||||||
5 | (a) No later than 120 days after the effective date of this | ||||||
6 | amendatory Act of the 94th General Assembly, the Commission | ||||||
7 | shall prepare, make available to customers upon request, and | ||||||
8 | post on its Internet web site information concerning the | ||||||
9 | service obligations of water and sewer utilities and remedies | ||||||
10 | that a customer may pursue for a violation of the customer's | ||||||
11 | rights. The information shall specifically address the rights | ||||||
12 | of a customer of a water or sewer utility in the following | ||||||
13 | situations: | ||||||
14 | (1) The customer's water meter is replaced. | ||||||
15 | (2) The customer's bill increases by more than 50% | ||||||
16 | within one billing period. | ||||||
17 | (3) The customer's water service is terminated. | ||||||
18 | (4) The customer wishes to complain after receiving a | ||||||
19 | termination of service notice. | ||||||
20 | (5) The customer is unable to make payment on a billing | ||||||
21 | statement. | ||||||
22 | (6) A rate is filed, including without limitation a | ||||||
23 | surcharge or annual reconciliation filing, that will | ||||||
24 | increase the amount billed to the customer. | ||||||
25 | (7) The customer is billed for services provided prior |
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1 | to the date covered by the billing statement. | ||||||
2 | (8) The customer is due to receive a credit. | ||||||
3 | Each billing statement issued by a water or sewer utility | ||||||
4 | shall include an Internet web site address where the customer | ||||||
5 | can view the information required under this subsection (a) and | ||||||
6 | a telephone number that the customer may call to request a copy | ||||||
7 | of the information.
| ||||||
8 | (b) A water or sewer utility may discontinue service only | ||||||
9 | after it has mailed or delivered by other means a written | ||||||
10 | notice of discontinuance substantially in the form of Appendix | ||||||
11 | A of 83 Ill. Adm. Code 280. The notice must include the | ||||||
12 | Internet web site address where the customer can view the | ||||||
13 | information required under subsection (a) and a telephone | ||||||
14 | number that the customer may call to request a copy of the | ||||||
15 | information. Any notice required to be delivered or mailed to a | ||||||
16 | customer prior to discontinuance of service shall be delivered | ||||||
17 | or mailed separately from any bill. Service shall not be | ||||||
18 | discontinued until at least 5 days after delivery or 8 days | ||||||
19 | after the mailing of this notice. Service shall not be | ||||||
20 | discontinued and shall be restored if discontinued for the | ||||||
21 | reason which is the subject of a dispute or complaint during | ||||||
22 | the pendency of informal or formal complaint procedures of the | ||||||
23 | Illinois Commerce Commission under 83 Ill. Adm. Code 280.160 or | ||||||
24 | 280.170, where the customer has complied with those rules. | ||||||
25 | Service shall not be discontinued and shall be restored if | ||||||
26 | discontinued where a customer has established a deferred |
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| |||||||
1 | payment agreement pursuant to 83 Ill. Adm. Code 280.110 and has | ||||||
2 | not defaulted on such agreement. Residential customers who are | ||||||
3 | indebted to a utility for past due utility service shall have | ||||||
4 | the opportunity to make arrangements with the utility to retire | ||||||
5 | the debt by periodic payments, referred to as a deferred | ||||||
6 | payment agreement, unless this customer has failed to make | ||||||
7 | payment under such a plan during the past 12 months. The terms | ||||||
8 | and conditions of a reasonable deferred payment agreement shall | ||||||
9 | be determined by the utility after consideration of the | ||||||
10 | following factors, based upon information available from | ||||||
11 | current utility records or provided by the customer or | ||||||
12 | applicant: | ||||||
13 | (1) size of the past due account; | ||||||
14 | (2) customer or applicant's ability to pay; | ||||||
15 | (3) customer or applicant's payment history; | ||||||
16 | (4) reason for the outstanding indebtedness; and | ||||||
17 | (5) any other relevant factors relating to the | ||||||
18 | circumstances of the customer or applicant's service.
| ||||||
19 | A residential customer shall pay a maximum of one-fourth of the | ||||||
20 | amount past due and owing at the time of entering into the | ||||||
21 | deferred payment agreement, and the water or sewer utility | ||||||
22 | shall allow a minimum of 2 months from the date of the | ||||||
23 | agreement and a maximum of 12 months for payment to be made | ||||||
24 | under a deferred payment agreement. Late payment charges may be | ||||||
25 | assessed against the amount owing that is the subject of a | ||||||
26 | deferred payment agreement. |
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1 | (c) A water or sewer utility shall provide notice as | ||||||
2 | required by subsection (a) of Section 9-201 after the filing of | ||||||
3 | each information sheet under a purchased water surcharge, | ||||||
4 | purchased sewage treatment surcharge, or qualifying | ||||||
5 | infrastructure plant surcharge. The utility also shall post | ||||||
6 | notice of the filing in accordance with the requirements of 83 | ||||||
7 | Ill. Adm. Code 255. Unless filed as part of a general rate | ||||||
8 | increase, notice of the filing of a purchased water surcharge | ||||||
9 | rider, purchased sewage treatment surcharge rider, or | ||||||
10 | qualifying infrastructure plant surcharge rider also shall be | ||||||
11 | given in the manner required by this subsection (c) for the | ||||||
12 | filing of information sheets. | ||||||
13 | (d) Commission rules pertaining to formal and informal | ||||||
14 | complaints against public utilities shall apply with full and | ||||||
15 | equal force to water and sewer utilities and their customers, | ||||||
16 | including provisions of 83 Ill. Adm. Code 280.170, and the | ||||||
17 | Commission shall respond to each complaint by providing the | ||||||
18 | consumer with a copy of the utility's response to the complaint | ||||||
19 | and a copy of the Commission's review of the complaint and its | ||||||
20 | findings. The Commission shall also provide the consumer with | ||||||
21 | all available options for recourse. | ||||||
22 | (e) Any refund shown on the billing statement of a customer | ||||||
23 | of a water or sewer utility must be itemized and must state if | ||||||
24 | the refund is an adjustment or credit. | ||||||
25 | (f) Water service for building construction purposes. At | ||||||
26 | the request of any municipality or township within the service |
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1 | area of a public utility that provides water service to | ||||||
2 | customers within the municipality or township, a public utility | ||||||
3 | must (1) require all water service used for building | ||||||
4 | construction purposes to be measured by meter and subject to | ||||||
5 | approved rates and charges for metered water service and (2) | ||||||
6 | prohibit the unauthorized use of water taken from hydrants or | ||||||
7 | service lines installed at construction sites. | ||||||
8 | (g) Water meters. | ||||||
9 | (1) Periodic testing. Unless otherwise approved by the | ||||||
10 | Commission, each service water meter shall be periodically | ||||||
11 | inspected and tested in accordance with the schedule | ||||||
12 | specified in 83 Ill. Adm. Code 600.340, or more frequently | ||||||
13 | as the results may warrant, to insure that the meter | ||||||
14 | accuracy is maintained within the limits set out in 83 Ill. | ||||||
15 | Adm. Code 600.310. | ||||||
16 | (2) Meter tests requested by customer. | ||||||
17 | (A) Each utility furnishing metered water service | ||||||
18 | shall, without charge, test the accuracy of any meter | ||||||
19 | upon request by the customer served by such meter, | ||||||
20 | provided that the meter in question has not been tested | ||||||
21 | by the utility or by the Commission within 2 years | ||||||
22 | previous to such request. The customer or his or her | ||||||
23 | representatives shall have the privilege of witnessing | ||||||
24 | the test at the option of the customer. A written | ||||||
25 | report, giving the results of the test, shall be made | ||||||
26 | to the customer. |
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| |||||||
1 | (B) When a meter that has been in service less than | ||||||
2 | 2 years since its last test is found to be accurate | ||||||
3 | within the limits specified in 83 Ill. Adm. Code | ||||||
4 | 600.310, the customer shall pay a fee to the utility | ||||||
5 | not to exceed the amounts specified in 83 Ill. Adm. | ||||||
6 | Code 600.350(b). Fees for testing meters not included | ||||||
7 | in this Section or so located that the cost will be out | ||||||
8 | of proportion to the fee specified will be determined | ||||||
9 | by the Commission upon receipt of a complete | ||||||
10 | description of the case. | ||||||
11 | (3) Commission referee tests. Upon written application | ||||||
12 | to the Commission by any customer, a test will be made of | ||||||
13 | the customer's meter by a representative of the Commission. | ||||||
14 | For such a test, a fee as provided for in subsection (g)(2) | ||||||
15 | shall accompany the application. If the meter is found to | ||||||
16 | be registering more than 1.5% fast on the average when | ||||||
17 | tested as prescribed in 83 Ill. Adm. Code 600.310, the | ||||||
18 | utility shall refund to the customer the amount of the fee. | ||||||
19 | The utility shall in no way disturb the meter after a | ||||||
20 | customer has made an application for a referee test until | ||||||
21 | authority to do so is given by the Commission or the | ||||||
22 | customer in writing. | ||||||
23 | (h) Water and sewer utilities; low usage. Each public | ||||||
24 | utility that provides water and sewer service must establish a | ||||||
25 | unit sewer rate, subject to review by the Commission, that | ||||||
26 | applies only to those customers who use less than 1,000 gallons |
| |||||||
| |||||||
1 | of water in any billing period. | ||||||
2 | (i) Water and sewer utilities; separate meters. Each public | ||||||
3 | utility that provides water and sewer service must offer | ||||||
4 | separate rates for water and sewer service to any commercial or | ||||||
5 | residential customer who uses separate meters to measure each | ||||||
6 | of those services. In order for the separate rate to apply, a | ||||||
7 | combination of meters must be used to measure the amount of | ||||||
8 | water that reaches the sewer system and the amount of water | ||||||
9 | that does not reach the sewer system. | ||||||
10 | (j) Each water or sewer public utility must disclose on | ||||||
11 | each billing statement any amount billed that is for service | ||||||
12 | provided prior to the date covered by the billing statement. | ||||||
13 | The disclosure must include the dates for which the prior | ||||||
14 | service is being billed. Each billing statement that includes | ||||||
15 | an amount billed for service provided prior to the date covered | ||||||
16 | by the billing statement must disclose the dates for which that | ||||||
17 | amount is billed and must include a copy of the document | ||||||
18 | created under subsection (a) and a statement of current | ||||||
19 | Commission rules concerning unbilled or misbilled service. | ||||||
20 | (k) When the customer is due a refund resulting from | ||||||
21 | payment of an overcharge, the utility shall credit the customer | ||||||
22 | in the amount of overpayment with interest from the date of | ||||||
23 | overpayment by the customer. The rate for interest shall be at | ||||||
24 | the appropriate rate determined by the Commission under 83 Ill. | ||||||
25 | Adm. Code 280.70. | ||||||
26 | (l) Water and sewer public utilities; subcontractors. The |
| |||||||
| |||||||
1 | Commission shall adopt rules for water and sewer public | ||||||
2 | utilities to provide notice to the customers of the proper kind | ||||||
3 | of identification that a subcontractor must present to the | ||||||
4 | customer, to prohibit a subcontractor from soliciting or | ||||||
5 | receiving payment of any kind for any service provided by the | ||||||
6 | water or sewer public utility or the subcontractor, and to | ||||||
7 | establish sanctions for violations. | ||||||
8 | (m) Water and sewer public utilities; nonrevenue | ||||||
9 | unaccounted-for water. Each By December 31, 2006, each water | ||||||
10 | public utility shall file tariffs with the Commission to | ||||||
11 | establish the maximum percentage of nonrevenue unaccounted-for | ||||||
12 | water that would be considered in the determination of any | ||||||
13 | rates or surcharges. The rates or surcharges approved for a | ||||||
14 | water public utility shall not include charges for nonrevenue | ||||||
15 | unaccounted-for water in excess of this maximum percentage | ||||||
16 | without well-documented support and justification for the | ||||||
17 | Commission to consider in any request to recover charges in | ||||||
18 | excess of the tariffed maximum percentage. | ||||||
19 | (n) Rate increases; public forums. When any public utility | ||||||
20 | providing water or sewer service proposes a general rate | ||||||
21 | increase, in addition to other notice requirements, the water | ||||||
22 | or sewer public utility must notify its customers of their | ||||||
23 | right to request a public forum. A customer or group of | ||||||
24 | customers must make written request to the Commission for a | ||||||
25 | public forum and must also provide written notification of the | ||||||
26 | request to the customer's municipal or, for unincorporated |
| |||||||
| |||||||
1 | areas, township government. The Commission, at its discretion, | ||||||
2 | may schedule the public forum. If it is determined that public | ||||||
3 | forums are required for multiple municipalities or townships, | ||||||
4 | the Commission shall schedule these public forums, in locations | ||||||
5 | within approximately 45 minutes drive time of the | ||||||
6 | municipalities or townships for which the public forums have | ||||||
7 | been scheduled. The public utility must provide advance notice | ||||||
8 | of 30 days for each public forum to the governing bodies of | ||||||
9 | those units of local government affected by the increase. The | ||||||
10 | day of each public forum shall be selected so as to encourage | ||||||
11 | the greatest public participation. Each public forum will begin | ||||||
12 | at 7:00 p.m. Reports and comments made during or as a result of | ||||||
13 | each public forum must be made available to the hearing | ||||||
14 | officials and reviewed when drafting a recommended or tentative | ||||||
15 | decision, finding or order pursuant to Section 10-111 of this | ||||||
16 | Act.
| ||||||
17 | (o) The Commission may allow or direct a water utility to | ||||||
18 | establish a customer assistance program that provides | ||||||
19 | financial relief to residential customers who qualify for | ||||||
20 | income-related assistance. | ||||||
21 | A customer assistance program established under this | ||||||
22 | subsection that affects rates and charges for service is not | ||||||
23 | discriminatory for purposes of this Act or any other law | ||||||
24 | regulating rates and charges for service. In considering | ||||||
25 | whether to approve a water utility's proposed customer | ||||||
26 | assistance program, the Commission must determine that a |
| |||||||
| |||||||
1 | customer assistance program established under this subsection | ||||||
2 | is in the public interest. | ||||||
3 | The Commission shall adopt rules to implement this | ||||||
4 | subsection. These rules shall require customer assistance | ||||||
5 | programs under this subsection to coordinate with utility | ||||||
6 | energy efficiency programs and the Illinois Home | ||||||
7 | Weatherization Assistance Program for the purpose of informing | ||||||
8 | eligible customers of additional resources that may help the | ||||||
9 | customer conserve water. | ||||||
10 | (p) In this subsection, "cost of service" means the total | ||||||
11 | annual operation and maintenance expenses and capital-related | ||||||
12 | costs incurred in meeting the various aspects of providing | ||||||
13 | water or sanitary sewer service. | ||||||
14 | Within one year after the effective date of this amendatory | ||||||
15 | Act of the 101st General Assembly, an entity subject to the | ||||||
16 | federal Safe Drinking Water Act and the federal Clean Water Act | ||||||
17 | that serves or provides water or sewer services to a population | ||||||
18 | of more than 3,300 shall prepare a summary of its cost of | ||||||
19 | service for calendar year 2016. | ||||||
20 | A summary prepared under this subsection shall be submitted | ||||||
21 | to the Environmental Protection Agency electronically and | ||||||
22 | shall include any standardized forms, tables, or text specified | ||||||
23 | by the Director of the Agency. The Agency shall post all such | ||||||
24 | summaries on the Agency's website for public viewing and in a | ||||||
25 | timely manner after the Agency receives them. If an entity is | ||||||
26 | required to submit a cost of service summary or similar |
| |||||||
| |||||||
1 | document to another State agency, the entity may submit its | ||||||
2 | report to the Agency in the form required by that State agency. | ||||||
3 | (Source: P.A. 94-950, eff. 6-27-06.)
| ||||||
4 | (415 ILCS 5/17.11 rep.) | ||||||
5 | Section 50. The Environmental Protection Act is amended by | ||||||
6 | repealing Section 17.11. | ||||||
7 | Section 99. Effective date. This Act takes effect upon | ||||||
8 | becoming law. |