|
| | 101ST GENERAL ASSEMBLY
State of Illinois
2019 and 2020 SB1296 Introduced 2/7/2019, by Sen. Melinda Bush SYNOPSIS AS INTRODUCED: |
| 50 ILCS 50/5 | | 50 ILCS 50/20 | | 50 ILCS 50/25 | | 50 ILCS 50/45 new | | 50 ILCS 50/50 new | | 50 ILCS 50/55 new | |
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Amends the Property Assessed Clean Energy Act. Makes changes adding residential property to the scope of the Act. Modifies the requirements of a report needed to establish a PACE area and requirements before entering into an assessment contract. For program administrators and contracts that finance residential properties of 4 or fewer units: provides for contractor oversight and training for residential properties inside PACE areas; prohibits specified soliciting, advertising, and direct or indirect cash payments or other things of value to property owners; requires a local unit of government and third-party program administrators to develop a disclosure form for homeowners and a right to cancel within 3 business days assessment contracts; and requires an oral confirmation call to property owners with specified minimum requirements for the call. Effective immediately.
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| | FISCAL NOTE ACT MAY APPLY | | HOUSING AFFORDABILITY IMPACT NOTE ACT MAY APPLY |
| | A BILL FOR |
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1 | | AN ACT concerning local government.
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2 | | Be it enacted by the People of the State of Illinois,
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3 | | represented in the General Assembly:
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4 | | Section 5. The Property Assessed Clean Energy Act is |
5 | | amended by changing Sections 5, 20, and 25 and by adding |
6 | | Sections 45, 50, and 55 as follows: |
7 | | (50 ILCS 50/5) |
8 | | Sec. 5. Definitions. As used in this Act: |
9 | | "Alternative energy improvement" means the installation or |
10 | | upgrade of electrical wiring, outlets, or charging stations to |
11 | | charge a motor vehicle that is fully or partially powered by |
12 | | electricity. |
13 | | "Assessment contract" means a voluntary written contract |
14 | | between the local unit
of government (or a permitted assignee) |
15 | | and record owner governing the terms and conditions of |
16 | | financing and
assessment under a program. |
17 | | "Authority" means the Illinois Finance Authority. |
18 | | "PACE area" means an area within the jurisdictional |
19 | | boundaries of a local unit of government created by an |
20 | | ordinance or resolution of the local unit of government to |
21 | | provide financing for energy projects under a property assessed |
22 | | clean energy
program. A local unit of government may create |
23 | | more than one PACE area under
the program, and PACE areas may |
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1 | | be separate, overlapping, or coterminous. |
2 | | "Energy efficiency improvement" means equipment, devices, |
3 | | or materials
intended to decrease energy consumption or promote |
4 | | a more efficient use of electricity, natural gas,
propane, or |
5 | | other forms of energy on property, including, but not limited |
6 | | to, all of the
following: |
7 | | (1) insulation in walls, roofs, floors, foundations, |
8 | | or heating and
cooling distribution systems; |
9 | | (2) storm windows and doors, multi-glazed windows and |
10 | | doors, heat-absorbing
or heat-reflective glazed and coated |
11 | | window and door systems, and additional glazing, |
12 | | reductions in glass area, and other window and
door system |
13 | | modifications that reduce energy consumption; |
14 | | (3) automated energy control systems; |
15 | | (4) high efficiency heating, ventilating, or |
16 | | air-conditioning and
distribution system modifications or |
17 | | replacements; |
18 | | (5) caulking, weather-stripping, and air sealing; |
19 | | (6) replacement or modification of lighting fixtures |
20 | | to reduce the
energy use of the lighting system; |
21 | | (7) energy controls or recovery systems; |
22 | | (8) day lighting systems; |
23 | | (8.1) any energy efficiency project, as defined in |
24 | | Section 825-65 of the
Illinois Finance Authority Act; and |
25 | | (9) any other installation or modification of |
26 | | equipment, devices, or
materials approved as a utility |
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1 | | cost-savings measure by the governing
body. |
2 | | "Energy project" means the installation or modification of |
3 | | an alternative energy improvement, energy
efficiency |
4 | | improvement, or water use improvement, or the acquisition, |
5 | | installation, or improvement of a renewable energy
system that |
6 | | is affixed to a stabilized existing property (including new |
7 | | construction). |
8 | | "Governing body" means the county board or board of county |
9 | | commissioners of a county, the city council of a city, or the |
10 | | board of trustees of a village. |
11 | | "Local unit of government" means a county, city, or |
12 | | village. |
13 | | "Permitted assignee" means (i) any body politic and |
14 | | corporate, (ii) any bond trustee, or (iii) any warehouse |
15 | | lender, or any other assignee of a local unit of government |
16 | | designated in an assessment contract. |
17 | | "Person" means an individual, firm, partnership, |
18 | | association, corporation,
limited liability company, |
19 | | unincorporated joint venture, trust, or any other type of |
20 | | entity that is recognized by law and has the title to or |
21 | | interest in property. "Person" does not include a local unit of |
22 | | government or a homeowner's or condominium association, but |
23 | | does include other governmental entities that
are not local |
24 | | units of government. |
25 | | "Program administrator" means a for-profit entity or |
26 | | not-for-profit not-for profit entity that will administer a |
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1 | | program on behalf of or at the discretion of the local unit of |
2 | | government. It or its affiliates, consultants, or advisors |
3 | | shall have done business as a program administrator or capital |
4 | | provider for a minimum of 18 months and shall be responsible |
5 | | for arranging capital for the acquisition of bonds issued by |
6 | | the local unit of government or the Authority to finance energy |
7 | | projects. |
8 | | "Property" means privately-owned residential, commercial, |
9 | | industrial, non-residential agricultural, or multi-family (of |
10 | | 5 or more units) real property
located within the local unit of |
11 | | government, but does not include property owned by a local unit |
12 | | of government or a homeowner's or condominium association. |
13 | | "Property assessed clean energy program" or "program" |
14 | | means a
program as described in Section 10. |
15 | | "Record owner" means the person who is the titleholder or |
16 | | owner of the beneficial interest in property. |
17 | | "Renewable energy resource" includes energy and its |
18 | | associated renewable energy credit or renewable energy credits |
19 | | from wind energy, solar thermal energy, photovoltaic cells and |
20 | | panels, biodiesel, anaerobic digestion, and hydropower that |
21 | | does not involve new construction or significant expansion of |
22 | | hydropower dams. For purposes of this Act, landfill gas |
23 | | produced in the State is considered a renewable energy |
24 | | resource. The term "renewable energy resources" does not |
25 | | include the incineration or burning of any solid material. |
26 | | "Renewable energy system" means a fixture, product, |
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1 | | device, or
interacting group of fixtures, products, or devices |
2 | | on the customer's side of the meter that use one or more |
3 | | renewable energy resources to generate electricity, and |
4 | | specifically includes any renewable energy
project, as defined |
5 | | in Section 825-65 of the Illinois Finance Authority Act. |
6 | | "Warehouse fund" means any fund established by a local unit |
7 | | of government, body politic and corporate, or warehouse lender. |
8 | | "Warehouse lender" means any financial institution |
9 | | participating in a PACE area that finances an energy project |
10 | | from lawfully available funds in anticipation of issuing bonds |
11 | | as described in Section 35. |
12 | | "Water use improvement" means any fixture, product, |
13 | | system, device, or interacting group thereof for or serving any |
14 | | property that has the effect of conserving water resources |
15 | | through improved water management or efficiency.
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16 | | (Source: P.A. 100-77, eff. 8-11-17; 100-980, eff. 1-1-19; |
17 | | revised 9-28-18.) |
18 | | (50 ILCS 50/20) |
19 | | Sec. 20. Report. The report on the proposed program |
20 | | required under Section 15 shall include all of the following: |
21 | | (1) a form of assessment contract between the local |
22 | | unit of government and
record owner governing the terms and |
23 | | conditions of financing and assessment under the
program. |
24 | | (2) identification of an official authorized to enter |
25 | | into an assessment contract
on behalf of the local unit of |
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1 | | government; |
2 | | (3) a maximum aggregate annual dollar amount for all |
3 | | financing to be
provided by the applicable program |
4 | | administrator under the program; |
5 | | (4) an application process and eligibility |
6 | | requirements for financing energy
projects under the |
7 | | program; |
8 | | (5) a method for determining interest rates on |
9 | | assessment installments,
repayment periods, and the |
10 | | maximum amount of an assessment; |
11 | | (6) an explanation of how assessments will be made and |
12 | | collected; |
13 | | (7) a plan to raise capital to finance improvements |
14 | | under the program
pursuant to the sale of bonds, subject to |
15 | | this Act or the Special Assessment Supplemental Bond and
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16 | | Procedures Act, or alternatively, through the sale of
bonds |
17 | | by the Authority pursuant to subsection (d) of Section |
18 | | 825-65 of the Illinois Finance Authority
Act; |
19 | | (8) information regarding all of the following, to the |
20 | | extent known, or
procedures to determine the following in |
21 | | the future: |
22 | | (A) any revenue source or reserve fund or funds to |
23 | | be used as security for bonds described
in paragraph |
24 | | (7); and |
25 | | (B) any application, administration, or other |
26 | | program fees to be charged
to record owners |
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1 | | participating in the program that will be used to
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2 | | finance costs incurred by the local unit of government |
3 | | as a result of the
program; |
4 | | (9) a requirement that the term of an assessment not |
5 | | exceed the useful life of
the energy project paid for by |
6 | | the assessment; provided that the local unit of government |
7 | | may allow projects that consist of multiple improvements |
8 | | with varying lengths of useful life to have a term that is |
9 | | no greater than the improvement with the longest useful |
10 | | life; |
11 | | (10) a requirement for an appropriate ratio of the |
12 | | amount of the assessment
to the assessed value of the |
13 | | property or market value of the property as determined by |
14 | | an automated valuation model provided by a third-party |
15 | | vendor or by a recent
appraisal no older than 12 months; |
16 | | (11) a requirement that the record owner of property |
17 | | subject to a mortgage
obtain written consent from the |
18 | | mortgage holder before participating in the program; |
19 | | (11) (12) provisions for marketing and participant |
20 | | education; |
21 | | (12) (13) provisions for an adequate debt service |
22 | | reserve fund, if any; and |
23 | | (13) (14) quality assurance and antifraud measures.
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24 | | (Source: P.A. 100-77, eff. 8-11-17; 100-980, eff. 1-1-19 .) |
25 | | (50 ILCS 50/25) |
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1 | | Sec. 25. Contracts with record owners of property. |
2 | | (a) After creation of a program and PACE area, a record |
3 | | owner of property within the PACE area may apply with the local |
4 | | unit of government or its program administrator or |
5 | | administrators for funding to finance an energy project. |
6 | | (b) A local unit of government may impose an assessment |
7 | | under a property
assessed clean energy program only pursuant to |
8 | | the terms of a recorded assessment contract with the
record |
9 | | owner of the property to be assessed. |
10 | | (c) Before entering into an assessment contract with a |
11 | | record owner under
a program, the local unit of government |
12 | | shall verify all of the following: |
13 | | (1) that the property is within the PACE area; |
14 | | (2) that there are no delinquent taxes, special |
15 | | assessments, or
water or sewer charges on the property; |
16 | | (3) that there are no delinquent assessments on the |
17 | | property under
a property assessed clean energy program; |
18 | | (4) there are no involuntary liens on the property, |
19 | | including, but
not limited to, construction or mechanics |
20 | | liens, lis pendens or judgments against the
record owner, |
21 | | environmental proceedings, or eminent domain
proceedings; |
22 | | (5) that no notices of default or other evidence of |
23 | | property-based
debt delinquency have been recorded and not |
24 | | cured; |
25 | | (6) that the record owner is current on all mortgage |
26 | | debt on the
property, the record owner has not filed for |
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1 | | bankruptcy in the last 2 years, and the property is not an |
2 | | asset to a current bankruptcy. |
3 | | (7) all work requiring a license under any applicable |
4 | | law to make a
qualifying improvement shall be performed by |
5 | | a registered contractor that has agreed to adhere to a set |
6 | | of terms and conditions through a process established by |
7 | | the local unit of government. |
8 | | (8) the contractors to be used have signed a written |
9 | | acknowledgement that the local unit of government will not |
10 | | authorize final payment to the contractor until the local |
11 | | unit of government has received written confirmation from |
12 | | the record owner that the improvement was properly |
13 | | installed and is operating as intended; provided, however, |
14 | | that the contractor retains all legal rights and remedies |
15 | | in the event there is a disagreement with the owner; |
16 | | (9) that the amount of the assessment in relation to |
17 | | the greater of the assessed value of the property or the |
18 | | appraised value of the property, as determined by a |
19 | | licensed appraiser, does not exceed 25%; and |
20 | | (10) a requirement that an assessment of the existing |
21 | | water or energy use and a modeling of expected monetary |
22 | | savings have been conducted for any proposed project on |
23 | | non-residential real property . |
24 | | (d) At least 30 days before entering into an assessment |
25 | | contract with
the local unit of government, the record owner |
26 | | shall provide to the holders or
loan servicers of any existing |
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1 | | mortgages encumbering or otherwise
secured by the property a |
2 | | notice of the record owner's intent to enter
into an assessment |
3 | | contract with the local unit of government, together with the |
4 | | maximum principal amount to be financed and the
maximum annual |
5 | | assessment necessary to repay that amount . , along
with a |
6 | | If the record owner is of a commercial property, an |
7 | | additional request that the holders or loan servicers of any |
8 | | existing
mortgages consent to the record owner subjecting the |
9 | | property to the
program must be included . A verified copy or |
10 | | other proof of those notices and the written
consent of the |
11 | | existing mortgage holder for the record owner to enter
into the |
12 | | assessment contract and acknowledging that the existing
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13 | | mortgage will be subordinate to the financing and assessment
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14 | | agreement and that the local unit of government or its |
15 | | permitted assignee can foreclose the
property if the assessment |
16 | | is not paid shall be provided to the local
unit of government. |
17 | | (e) A provision in any agreement between a local unit of
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18 | | government and a public or private power or energy provider or |
19 | | other
utility provider is not enforceable to limit or prohibit |
20 | | any local unit of
government from exercising its authority |
21 | | under this Section. |
22 | | (f) The record owner has signed a certification that the |
23 | | local unit of government has complied with the provisions of |
24 | | this Section, which shall be conclusive evidence as to |
25 | | compliance with these provisions, but shall not relieve any |
26 | | contractor, or local unit of government, from any potential |
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1 | | liability. |
2 | | (g) This Section is additional and supplemental to county |
3 | | and
municipal home rule authority and not in derogation of such |
4 | | authority
or limitation upon such authority.
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5 | | (h) The imposition of any assessment pursuant to this Act |
6 | | shall be exempt from any
other statutory procedures or |
7 | | requirements that condition the imposition of assessments or |
8 | | other
taxes against a property, except as set forth in this |
9 | | Act. |
10 | | (Source: P.A. 100-77, eff. 8-11-17; 100-980, eff. 1-1-19 .) |
11 | | (50 ILCS 50/45 new) |
12 | | Sec. 45. Contractor oversight and training for residential |
13 | | property. |
14 | | (a) A program administrator shall not permit contractors or |
15 | | other third parties to advertise the availability of assessment |
16 | | contracts that are administered by the program administrator or |
17 | | to solicit property owners on behalf of the program |
18 | | administrator unless: |
19 | | (1) the contractor maintains a permit, license, or |
20 | | registration required for engaging in its business in the |
21 | | jurisdiction where it operates and maintains the required |
22 | | bond and insurance coverage for engaging in its business; |
23 | | and |
24 | | (2) the program administrator obtains the contractor's |
25 | | written agreement that the contractor or third party will |
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1 | | act in accordance with applicable advertising and |
2 | | marketing laws and regulations and all other applicable |
3 | | laws. |
4 | | (b) A program administrator shall not provide any direct or |
5 | | indirect cash payment or other thing of material value to a |
6 | | contractor or third party in excess of the actual price charged |
7 | | by that contractor or third party to the property owner for one |
8 | | or more qualified improvements financed by an assessment |
9 | | contract. |
10 | | (c) A program administrator shall not provide to a |
11 | | contractor engaged in soliciting financing agreements on its |
12 | | behalf any information that discloses the maximum amount of |
13 | | funds for which a property owner may be eligible for qualifying |
14 | | improvements or the amount of equity in a property. |
15 | | (d) A program administrator shall not reimburse a |
16 | | contractor or third party for expenses for advertising and |
17 | | marketing campaigns and collateral which solely benefit the |
18 | | contractor. A program administrator may reimburse a |
19 | | contractor's bona fide and reasonable training expenses |
20 | | related to PACE area financing if: |
21 | | (1) the training
expenses are actually incurred by the |
22 | | contractor; and |
23 | | (2) the reimbursement is paid directly to the |
24 | | contractor and is not paid to its salespersons or agents. |
25 | | (e) A program administrator shall not provide any direct or |
26 | | indirect cash payment or other thing of value to a property |
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1 | | owner conditioned upon that property owner entering into an |
2 | | assessment contract. Programs or promotions that offer reduced |
3 | | fees or interest rates to property owners are not a "direct or |
4 | | indirect cash payment or other thing of value" if the reduced |
5 | | fee or interest rate is reflected in the assessment contract |
6 | | and the program or promotion is not provided to the property |
7 | | owner as a cash consideration. |
8 | | (f) A contractor shall not provide a different price for a |
9 | | project financed under this Section than the contractor would |
10 | | provide if paid in cash by the property owner. |
11 | | (g) A program administrator shall establish and maintain a |
12 | | training program for contractors that includes, but is not |
13 | | limited to, the following topics: |
14 | | (1) Programs
and assessment contracts. |
15 | | (2) Disclosures. |
16 | | (3) Ethics. |
17 | | (4) Fraud prevention. |
18 | | (5) Nondiscrimination. |
19 | | (6) Senior financial abuse. |
20 | | (h) This Section only applies to program administrators and |
21 | | contractors that finance residential properties of 4 or fewer |
22 | | units. This Section does not apply to commercial, industrial, |
23 | | multi-family (5 or more units), or agricultural properties. |
24 | | (50 ILCS 50/50 new) |
25 | | Sec. 50. Disclosure form. |
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1 | | (a) Every local unit of government or third-party program |
2 | | administrator shall develop a disclosure form for homeowners |
3 | | that shall disclose all key financing terms of the assessment |
4 | | contract, including, but not limited to: |
5 | | (1) the total amount funded, including the cost of the |
6 | | installed improvements, program fees, and capitalized |
7 | | interest, if any; |
8 | | (2) the annual tax obligation process and schedule; |
9 | | (3) the annual payment amounts; |
10 | | (4) the term of the assessment; |
11 | | (5) the
fixed rate of interest charged; |
12 | | (6) the annual percentage rate; |
13 | | (7) a payment schedule that fully amortizes the amount |
14 | | financed; |
15 | | (8) the improvements to be installed; |
16 | | (9) that if the property owners sell or refinance their |
17 | | property, then they may be required by a mortgage lender to |
18 | | pay off the assessment as a condition of sale or refinance; |
19 | | (10) the penalty that shall be assessed or collected |
20 | | for prepayment of the assessment, if a prepayment penalty |
21 | | exists, and the form shall disclose if there is no |
22 | | pre-payment penalty for the assessment; |
23 | | (11) that any potential utility savings are not |
24 | | guaranteed and will not reduce the assessment payments or |
25 | | total assessment amount; |
26 | | (12) that the assessment will be collected along with |
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1 | | their property taxes and will result in a lien on their |
2 | | property from the date of the assessment contract; |
3 | | (13) that the payments will be added to their property |
4 | | tax bill, and if they pay their property taxes through |
5 | | their mortgage payment, using an impound account, the |
6 | | property owners should notify their mortgage lender so that |
7 | | their monthly mortgage payment can be adjusted to cover |
8 | | their increased property tax bill; |
9 | | (14) that failure to pay the property assessment may |
10 | | result in penalties and fees and issuance of a tax sale or |
11 | | foreclosure that could result in the property owners losing |
12 | | their home; and |
13 | | (15) that the property owners should seek professional |
14 | | tax advice if they have questions regarding tax credits, |
15 | | tax deductibility, or of the tax impact on the assessment |
16 | | contract or financing agreement. |
17 | | (b) A program administrator shall present the disclosure |
18 | | form to property owners for acknowledgment prior to the |
19 | | execution of an assessment contract. |
20 | | (c) A program administrator shall, as a part of its |
21 | | assessment contract, provide a 3-day right to cancel the |
22 | | qualifying improvements financing. The 3-day right to cancel |
23 | | expires on midnight of the fourth day, not including weekends |
24 | | or holidays, after a property owner signs the assessment |
25 | | contract. A program administrator shall provide a printed form |
26 | | for the right to cancel that is presented to the property |
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1 | | owners no later than the time of signing of the assessment |
2 | | contract. |
3 | | (d) The local unit of government shall develop a form to |
4 | | notify the property owner in writing and to include in the call |
5 | | procedure in Section 55 that the owner may rescind any |
6 | | assessment contract entered into pursuant to this Section not |
7 | | later than 3 days, not including weekends and holidays, after |
8 | | entering into the agreement. All local units of governments or |
9 | | third-party program administrators shall provide the form at |
10 | | the same time as the disclosure form above. The notification |
11 | | shall be provided to the property owner as a printed copy |
12 | | unless the property owner agrees to an electronic copy. |
13 | | (e) This Section only applies to program administrators and |
14 | | contractors that finance residential properties of 4 or fewer |
15 | | units. This Section does not apply to commercial, industrial, |
16 | | multi-family (5 or more units), or agricultural properties. |
17 | | (50 ILCS 50/55 new) |
18 | | Sec. 55. Oral confirmation call. |
19 | | (a) Before a property owner executes an assessment |
20 | | contract, the local unit of government or third-party program |
21 | | administrator shall: |
22 | | (1) make an oral confirmation that at least one owner |
23 | | of the property has a copy of the assessment contract |
24 | | documents with all the key terms completed, the financing |
25 | | estimate and disclosure form, and the right-to-cancel form |
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1 | | with a hard copy available upon request; and |
2 | | (2) make an oral confirmation, in plain language, of |
3 | | the key terms of the assessment contract with the property |
4 | | owner on the call or to a verified authorized |
5 | | representative of the owner on the call and shall obtain |
6 | | acknowledgment from the property owner on the call to whom |
7 | | the oral confirmation is given. |
8 | | (b) The oral confirmation shall include, but is not limited |
9 | | to, all of the following information: |
10 | | (1) At the onset of the call after the determination of |
11 | | the preferred language of communication, that the property |
12 | | owner on the call has the right to have other persons |
13 | | present for the call and an inquiry as to whether the |
14 | | property owner would like to exercise the right to include |
15 | | anyone else on the call. This shall occur. |
16 | | (2) The property owner on the call is informed that |
17 | | they should review the assessment contract, financing |
18 | | estimate, and disclosure form with all other owners of the |
19 | | property. |
20 | | (3) The qualified improvement being installed is being |
21 | | financed by an assessment contract. |
22 | | (4) The total estimated annual costs the property owner |
23 | | will have to pay under the assessment contract, including |
24 | | applicable fees. |
25 | | (5) The total estimated average monthly amount of funds |
26 | | the property owner would have to save in order to pay the |
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1 | | annual costs under the assessment contract, including |
2 | | applicable fees. |
3 | | (6) The term of the assessment contract. |
4 | | (7) That payments on the assessment contract will be |
5 | | made through an additional annual assessment on the |
6 | | property and paid either directly to the county tax |
7 | | collector's office as part of the total annual secured |
8 | | property tax bill or through the property owner's mortgage |
9 | | impound account, and that if the property owner pays his or |
10 | | her taxes through an impound account, he or she should |
11 | | notify their mortgage lender to discuss adjusting his or |
12 | | her monthly mortgage payment by the estimated monthly cost |
13 | | of the assessment contract. |
14 | | (8) That the property will be subject to a lien during |
15 | | the term of the assessment contract and that the |
16 | | obligations under the assessment contract may be required |
17 | | by a mortgage lender to be paid in full before the property |
18 | | owner sells or refinances the property. |
19 | | (9) That the property owner has disclosed whether the |
20 | | property has received or is seeking additional PACE area |
21 | | assessments and has disclosed all other PACE area |
22 | | assessments or special taxes that are or about to be placed |
23 | | on the property if known to and understood by the property |
24 | | owner. |
25 | | (10) That any potential utility savings are not |
26 | | guaranteed and may not reduce the assessment payments or |
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| | SB1296 | - 19 - | LRB101 07063 AWJ 52100 b |
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1 | | total assessment amount. |
2 | | (11) That the local unit of government, third-party |
3 | | program administrator, or contractor do not provide tax |
4 | | advice, and that the property owner should seek |
5 | | professional tax advice if he or she has questions |
6 | | regarding tax credits, tax deductibility, or of other tax |
7 | | impacts on the PACE area assessment or assessment contract. |
8 | | (12) That the property owner has a 3-day right to |
9 | | cancel the assessment contract. |
10 | | (13) The estimated date that the first payment will be |
11 | | due. |
12 | | (c) The program administrator shall comply with the |
13 | | following when giving the oral confirmation described in |
14 | | subsections (a) and (b): |
15 | | (1) The program administrator shall record the oral |
16 | | confirmation in an audio format in accordance with |
17 | | applicable laws. |
18 | | (2) The program administrator may not comply with the |
19 | | requirements in subsections (a) and (b) solely through the |
20 | | use of a prerecorded message or other similar device or |
21 | | method. |
22 | | (3) Recording of an oral confirmation shall be retained |
23 | | by the program administrator for at least 5 years from the |
24 | | time of the recording. |
25 | | (d) The program administrator shall develop additional |
26 | | procedures to address the needs and concerns of elderly |