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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Consumer Fraud and Deceptive Business | |||||||||||||||||||
5 | Practices Act is amended by changing Section 2B as follows:
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6 | (815 ILCS 505/2B) (from Ch. 121 1/2, par. 262B)
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7 | Sec. 2B.
Where a sale of merchandise involving $25 or more | |||||||||||||||||||
8 | is made or
contracted to be made whether under a single | |||||||||||||||||||
9 | contract or under multiple
contracts, to a consumer by a seller
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10 | who is physically present at the
consumer's residence, that | |||||||||||||||||||
11 | consumer may avoid the
contract or transaction by notifying the | |||||||||||||||||||
12 | seller within 3 full business days (or 15 full business days if | |||||||||||||||||||
13 | the consumer is age 65 or older)
following that day on which | |||||||||||||||||||
14 | the contract was signed or the sale was made
and by returning | |||||||||||||||||||
15 | to the person, in its original condition,
any merchandise
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16 | delivered to the consumer under the contract or sale. At the
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17 | time the transaction is made
or the contract signed, the person | |||||||||||||||||||
18 | shall furnish the consumer with
a fully completed
receipt or | |||||||||||||||||||
19 | contract pertaining to the transaction, in substantially the
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20 | same language as that principally used in the oral presentation | |||||||||||||||||||
21 | to the
consumer,
containing a "Notice of Cancellation"
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22 | informing the
consumer that he may cancel the transaction at
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23 | any time within 3 days (or 15 days if the consumer is age 65 or |
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1 | older) and showing the date of the transaction
with the name | ||||||
2 | and address of the person, and in immediate
proximity to the | ||||||
3 | space reserved in the contract for the consumer's signature
or | ||||||
4 | on the front page of the receipt if a contract is not used, a | ||||||
5 | statement
which shall be in bold face type, in at least | ||||||
6 | 10-point type and in substantially
the following form:
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7 | "YOU, THE CONSUMER, MAY CANCEL THIS TRANSACTION AT ANY TIME | ||||||
8 | PRIOR TO
MIDNIGHT OF THE THIRD BUSINESS DAY (OR FIFTEENTH | ||||||
9 | BUSINESS DAY IF YOU ARE AGE 65 OR OLDER) AFTER THE DATE OF THIS | ||||||
10 | TRANSACTION.
SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR | ||||||
11 | AN EXPLANATION OF THIS RIGHT."
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12 | Attached to the receipt or contract shall be a completed | ||||||
13 | form in duplicate,
captioned "NOTICE OF CANCELLATION" which | ||||||
14 | shall be easily detachable and
which shall contain in 10 point | ||||||
15 | bold face type the following information
and statements in the | ||||||
16 | same language as that used in the contract:
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17 | NOTICE OF CANCELLATION
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18 | (enter date of transaction)
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19 | ...........................
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20 | (Date)
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21 | YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR | ||||||
22 | OBLIGATION, WITHIN
3 BUSINESS DAYS (OR 15 BUSINESS DAYS IF YOU | ||||||
23 | ARE AGE 65 OR OLDER) FROM THE ABOVE DATE.
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24 | IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY | ||||||
25 | YOU, AND ANY
NEGOTIABLE INSTRUMENT EXECUTED BY YOU UNDER THE | ||||||
26 | CONTRACT OR TRANSACTION
WILL BE RETURNED WITHIN 10 BUSINESS |
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1 | DAYS FOLLOWING RECEIPT BY THE SELLER
OF YOUR CANCELLATION | ||||||
2 | NOTICE, AND ANY SECURITY INTEREST ARISING OUT OF THE
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3 | TRANSACTION WILL BE CANCELLED.
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4 | IF YOU CANCEL, YOU MUST MAKE AVAILABLE TO THE SELLER AT | ||||||
5 | YOUR RESIDENCE
IN SUBSTANTIALLY AS GOOD A CONDITION AS WHEN | ||||||
6 | RECEIVED, ANY GOODS
DELIVERED TO YOU UNDER THIS CONTRACT OR | ||||||
7 | TRANSACTION, OR YOU MAY IF YOU WISH,
COMPLY WITH THE | ||||||
8 | INSTRUCTIONS OF THE SELLER REGARDING THE RETURN SHIPMENT
OF THE | ||||||
9 | GOODS AT THE SELLER'S EXPENSE AND RISK.
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10 | IF YOU MAKE THE GOODS AVAILABLE TO THE SELLER AND THE | ||||||
11 | SELLER DOES NOT PICK
THEM UP WITHIN 20 DAYS OF THE DATE OF YOUR | ||||||
12 | NOTICE OF CANCELLATION, YOU MAY
RETAIN OR DISPOSE OF THE GOODS | ||||||
13 | WITHOUT ANY FURTHER
OBLIGATION. IF YOU FAIL TO MAKE THE GOODS | ||||||
14 | AVAILABLE TO THE SELLER, OR IF
YOU AGREE TO RETURN THE GOODS TO | ||||||
15 | THE SELLER AND FAIL TO
DO SO, THEN YOU REMAIN LIABLE FOR | ||||||
16 | PERFORMANCE OF ALL OBLIGATIONS UNDER THE CONTRACT.
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17 | TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED AND | ||||||
18 | DATED COPY OF
THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN | ||||||
19 | NOTICE, OR SEND A TELEGRAM,
TO (Name of seller), AT (address of | ||||||
20 | seller's place of business)
NOT LATER THAN MIDNIGHT OF (date).
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21 | I HEREBY CANCEL THIS TRANSACTION.
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22 | (Date) ............
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23 | ...................
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24 | (Buyer's signature)
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25 | Such written "Notice of Cancellation" may be sent by the | ||||||
26 | consumer to the person to
cancel the contract. The 3 day period |
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1 | (or 15 day period of the consumer is age 65 or older) provided | ||||||
2 | for in this Section does not
commence until the consumer is | ||||||
3 | furnished
a "Notice of Cancellation", and the
address at which | ||||||
4 | such notice to the seller can be given. If
those conditions are | ||||||
5 | met, the seller must return to the consumer the full
amount of | ||||||
6 | any payment made or consideration given under the contract or | ||||||
7 | for
the merchandise. It is an unlawful practice within the | ||||||
8 | meaning of this Act
for any person to
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9 | (a) Fail, before furnishing copies of the "Notice of | ||||||
10 | Cancellation" to
the consumer, to complete the copies by | ||||||
11 | entering the name of the person,
the address of the person's | ||||||
12 | place of business, the date of the transaction,
and the date, | ||||||
13 | not earlier than the third business day (or fifteenth business | ||||||
14 | day if the consumer is age 65 or older) following the date
of | ||||||
15 | the transaction, by which the consumer may give notice of | ||||||
16 | cancellation;
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17 | (b) Include in any contract or receipt under this Section | ||||||
18 | any confession
of judgment or any waiver of any of the rights | ||||||
19 | to which the consumer is entitled
under this Section including | ||||||
20 | specifically his right to cancel the transaction
in accordance | ||||||
21 | with the provisions of this Section;
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22 | (c) Fail to inform each consumer orally, at the time he | ||||||
23 | signs the contract
or purchases or leases the goods or | ||||||
24 | services, of his right to cancel;
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25 | (d) Misrepresent in any manner the consumer's right to | ||||||
26 | cancel;
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1 | (e) Use any undue influence, coercion or any other wilful | ||||||
2 | act or representation
to interfere with the consumer's exercise | ||||||
3 | of his rights under this Section;
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4 | (f) Fail or refuse to honor any valid notice of | ||||||
5 | cancellation by a consumer
and within 10 business days after | ||||||
6 | the receipt of such notice, to
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7 | (i) refund all payments made under the contract or | ||||||
8 | sale,
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9 | (ii) return any goods or property traded in, in | ||||||
10 | substantially as good a
condition as when received by the | ||||||
11 | person, or
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12 | (iii) cancel and return any negotiable instrument | ||||||
13 | executed by the consumer
in connection with the contract or | ||||||
14 | transaction and take any action necessary
or appropriate to | ||||||
15 | terminate promptly any security interest created in the
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16 | transaction;
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17 | (g) Negotiate, transfer, sell, or assign any note or other | ||||||
18 | evidence of
indebtedness to a finance company or other third | ||||||
19 | party prior to midnight
of the fifth business day following the | ||||||
20 | day the contract was signed or the
goods or services were | ||||||
21 | purchased or leased; or
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22 | (h) Fail, within 10 business days of receipt of the | ||||||
23 | consumer's notice
of cancellation, to notify him whether the | ||||||
24 | seller intends to repossess or
to abandon any shipped or | ||||||
25 | delivered goods.
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26 | For the purposes of this Section, the word "sale" includes |
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1 | a sale, lease or rental.
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2 | This Section does not apply to any transaction
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3 | (a) made pursuant to prior negotiations in the course of a | ||||||
4 | visit by the
consumer to a retail business establishment having | ||||||
5 | a fixed permanent location
where the goods are exhibited, or | ||||||
6 | the services are offered, for sale or
lease on a continuing | ||||||
7 | basis;
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8 | (b) in which the consumer is accorded the right of | ||||||
9 | rescission by the provisions
of the Consumer Credit Protection | ||||||
10 | Act (15 U.S.C. 1635) or regulations issued
pursuant thereto;
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11 | (c) in which the consumer has initiated the contact and the | ||||||
12 | goods or services
are needed to meet a bona fide immediate | ||||||
13 | personal emergency of the consumer,
and the consumer furnishes | ||||||
14 | the person with a separate dated and signed personal
statement | ||||||
15 | in the consumer's handwriting describing the situation | ||||||
16 | requiring
immediate remedy and expressly acknowledging and | ||||||
17 | waiving the right to cancel
the sale within 3 business days (or | ||||||
18 | 15 business days if the consumer is age 65 or older) ;
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19 | (d) conducted and consummated entirely by mail or telephone | ||||||
20 | without any
other contact between the consumer and the person | ||||||
21 | or its representative
prior to delivery of the goods or | ||||||
22 | performance of the services;
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23 | (e) in which the consumer has initiated the contact and | ||||||
24 | specifically requested
the person to visit his home for the | ||||||
25 | purpose of repairing or performing
maintenance upon the | ||||||
26 | consumer's personal property, on the condition that
if, in the |
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1 | course of such a visit, the person sells the consumer the right
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2 | to receive additional services or goods other than replacement | ||||||
3 | parts
necessarily
used in performing the maintenance or in | ||||||
4 | making the repairs, the sale of
those additional goods or | ||||||
5 | services does not fall within this exclusion;
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6 | (f) pertaining to the sale or rental of real property, to | ||||||
7 | the
sale of insurance
or to the sale of securities or | ||||||
8 | commodities by a broker-dealer
registered with the Securities | ||||||
9 | and Exchange Commission; or
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10 | (g) between a consumer and a loan broker licensed under the
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11 | Residential Mortgage License Act of 1987 when (i) the | ||||||
12 | transaction involves
obtaining a mortgage loan on real estate | ||||||
13 | and (ii) the first contact respecting
the transaction is | ||||||
14 | initiated by the consumer or by another person at the
request | ||||||
15 | of the consumer.
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16 | (Source: P.A. 90-764, eff. 1-1-99.)
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17 | Section 99. Effective date. This Act takes effect January | ||||||
18 | 1, 2020.
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