(225 ILCS 454/20-20)
    (Text of Section before amendment by P.A. 103-236)
    (Section scheduled to be repealed on January 1, 2030)
    Sec. 20-20. Nature of and grounds for discipline.
    (a) The Department may refuse to issue or renew a license, may place on probation, suspend, or revoke any license, reprimand, or take any other disciplinary or non-disciplinary action as the Department may deem proper and impose a fine not to exceed $25,000 upon any licensee or applicant under this Act or any person who holds oneself out as an applicant or licensee or against a licensee in handling one's own property, whether held by deed, option, or otherwise, for any one or any combination of the following causes:
        (1) Fraud or misrepresentation in applying for, or procuring, a license under this Act
    
or in connection with applying for renewal of a license under this Act.
        (2) The licensee's conviction of or plea of guilty or plea of nolo contendere, as set
    
forth in subsection (e) of Section 5-25, to: (A) a felony or misdemeanor in this State or any other jurisdiction; (B) the entry of an administrative sanction by a government agency in this State or any other jurisdiction; or (C) any crime that subjects the licensee to compliance with the requirements of the Sex Offender Registration Act.
        (3) Inability to practice the profession with reasonable judgment, skill, or safety as a
    
result of a physical illness, mental illness, or disability.
        (4) Practice under this Act as a licensee in a retail sales establishment from an
    
office, desk, or space that is not separated from the main retail business and located within a separate and distinct area within the establishment.
        (5) Having been disciplined by another state, the District of Columbia, a territory, a
    
foreign nation, or a governmental agency authorized to impose discipline if at least one of the grounds for that discipline is the same as or the equivalent of one of the grounds for which a licensee may be disciplined under this Act. A certified copy of the record of the action by the other state or jurisdiction shall be prima facie evidence thereof.
        (6) Engaging in the practice of real estate brokerage without a license or after the
    
licensee's license or temporary permit was expired or while the license was inactive, revoked, or suspended.
        (7) Cheating on or attempting to subvert the Real Estate License Exam or a continuing
    
education course or examination.
        (8) Aiding or abetting an applicant to subvert or cheat on the Real Estate License Exam
    
or continuing education exam administered pursuant to this Act.
        (9) Advertising that is inaccurate, misleading, or contrary to the provisions of the
    
Act.
        (10) Making any substantial misrepresentation or untruthful advertising.
        (11) Making any false promises of a character likely to influence, persuade, or induce.
        (12) Pursuing a continued and flagrant course of misrepresentation or the making of
    
false promises through licensees, employees, agents, advertising, or otherwise.
        (13) Any misleading or untruthful advertising, or using any trade name or insignia of
    
membership in any real estate organization of which the licensee is not a member.
        (14) Acting for more than one party in a transaction without providing written notice to
    
all parties for whom the licensee acts.
        (15) Representing or attempting to represent, or performing licensed activities for, a
    
broker other than the sponsoring broker.
        (16) Failure to account for or to remit any moneys or documents coming into the
    
licensee's possession that belong to others.
        (17) Failure to maintain and deposit in a special account, separate and apart from
    
personal and other business accounts, all escrow moneys belonging to others entrusted to a licensee while acting as a broker, escrow agent, or temporary custodian of the funds of others or failure to maintain all escrow moneys on deposit in the account until the transactions are consummated or terminated, except to the extent that the moneys, or any part thereof, shall be:
            (A) disbursed prior to the consummation or termination (i) in accordance with the
        
written direction of the principals to the transaction or their duly authorized agents, (ii) in accordance with directions providing for the release, payment, or distribution of escrow moneys contained in any written contract signed by the principals to the transaction or their duly authorized agents, or (iii) pursuant to an order of a court of competent jurisdiction; or
            (B) deemed abandoned and transferred to the Office of the State Treasurer to be
        
handled as unclaimed property pursuant to the Revised Uniform Unclaimed Property Act. Escrow moneys may be deemed abandoned under this subparagraph (B) only: (i) in the absence of disbursement under subparagraph (A); (ii) in the absence of notice of the filing of any claim in a court of competent jurisdiction; and (iii) if 6 months have elapsed after the receipt of a written demand for the escrow moneys from one of the principals to the transaction or the principal's duly authorized agent.
    The account shall be noninterest bearing, unless the character of the deposit is such that
    
payment of interest thereon is otherwise required by law or unless the principals to the transaction specifically require, in writing, that the deposit be placed in an interest-bearing account.
        (18) Failure to make available to the Department all escrow records and related
    
documents maintained in connection with the practice of real estate within 24 hours of a request for those documents by Department personnel.
        (19) Failing to furnish copies upon request of documents relating to a real estate
    
transaction to a party who has executed that document.
        (20) Failure of a sponsoring broker or licensee to timely provide sponsorship or
    
termination of sponsorship information to the Department.
        (21) Engaging in dishonorable, unethical, or unprofessional conduct of a character
    
likely to deceive, defraud, or harm the public, including, but not limited to, conduct set forth in rules adopted by the Department.
        (22) Commingling the money or property of others with the licensee's own money or
    
property.
        (23) Employing any person on a purely temporary or single deal basis as a means of
    
evading the law regarding payment of commission to nonlicensees on some contemplated transactions.
        (24) Permitting the use of one's license as a broker to enable a residential leasing
    
agent or unlicensed person to operate a real estate business without actual participation therein and control thereof by the broker.
        (25) Any other conduct, whether of the same or a different character from that specified
    
in this Section, that constitutes dishonest dealing.
        (26) Displaying a "for rent" or "for sale" sign on any property without the written
    
consent of an owner or the owner's duly authorized agent or advertising by any means that any property is for sale or for rent without the written consent of the owner or the owner's authorized agent.
        (27) Failing to provide information requested by the Department, or otherwise respond to
    
that request, within 30 days of the request.
        (28) Advertising by means of a blind advertisement, except as otherwise permitted in
    
Section 10-30 of this Act.
        (29) A licensee under this Act or an unlicensed individual offering guaranteed sales
    
plans, as defined in Section 10-50, except to the extent set forth in Section 10-50.
        (30) Influencing or attempting to influence, by any words or acts, a prospective seller,
    
purchaser, occupant, landlord, or tenant of real estate, in connection with viewing, buying, or leasing real estate, so as to promote or tend to promote the continuance or maintenance of racially and religiously segregated housing or so as to retard, obstruct, or discourage racially integrated housing on or in any street, block, neighborhood, or community.
        (31) Engaging in any act that constitutes a violation of any provision of Article 3 of
    
the Illinois Human Rights Act, whether or not a complaint has been filed with or adjudicated by the Human Rights Commission.
        (32) Inducing any party to a contract of sale or lease or brokerage agreement to break
    
the contract of sale or lease or brokerage agreement for the purpose of substituting, in lieu thereof, a new contract for sale or lease or brokerage agreement with a third party.
        (33) Negotiating a sale, exchange, or lease of real estate directly with any person if
    
the licensee knows that the person has an exclusive brokerage agreement with another broker, unless specifically authorized by that broker.
        (34) When a licensee is also an attorney, acting as the attorney for either the buyer or
    
the seller in the same transaction in which the licensee is acting or has acted as a managing broker or broker.
        (35) Advertising or offering merchandise or services as free if any conditions or
    
obligations necessary for receiving the merchandise or services are not disclosed in the same advertisement or offer. These conditions or obligations include without limitation the requirement that the recipient attend a promotional activity or visit a real estate site. As used in this subdivision (35), "free" includes terms such as "award", "prize", "no charge", "free of charge", "without charge", and similar words or phrases that reasonably lead a person to believe that one may receive or has been selected to receive something of value, without any conditions or obligations on the part of the recipient.
        (36) (Blank).
        (37) Violating the terms of a disciplinary order issued by the Department.
        (38) Paying or failing to disclose compensation in violation of Article 10 of this Act.
        (39) Requiring a party to a transaction who is not a client of the licensee to allow the
    
licensee to retain a portion of the escrow moneys for payment of the licensee's commission or expenses as a condition for release of the escrow moneys to that party.
        (40) Disregarding or violating any provision of this Act or the published rules adopted
    
by the Department to enforce this Act or aiding or abetting any individual, foreign or domestic partnership, registered limited liability partnership, limited liability company, corporation, or other business entity in disregarding any provision of this Act or the published rules adopted by the Department to enforce this Act.
        (41) Failing to provide the minimum services required by Section 15-75 of this Act when
    
acting under an exclusive brokerage agreement.
        (42) Habitual or excessive use of or addiction to alcohol, narcotics, stimulants, or any
    
other chemical agent or drug that results in a managing broker, broker, or residential leasing agent's inability to practice with reasonable skill or safety.
        (43) Enabling, aiding, or abetting an auctioneer, as defined in the Auction License
    
Act, to conduct a real estate auction in a manner that is in violation of this Act.
        (44) Permitting any residential leasing agent or temporary residential leasing agent
    
permit holder to engage in activities that require a broker's or managing broker's license.
        (45) Failing to notify the Department, within 30 days after the occurrence, of the
    
information required in subsection (e) of Section 5-25.
        (46) A designated managing broker's failure to provide an appropriate written company
    
policy or failure to perform any of the duties set forth in Section 10-55.
    (b) The Department may refuse to issue or renew or may suspend the license of any person who fails to file a return, pay the tax, penalty or interest shown in a filed return, or pay any final assessment of tax, penalty, or interest, as required by any tax Act administered by the Department of Revenue, until such time as the requirements of that tax Act are satisfied in accordance with subsection (g) of Section 2105-15 of the Department of Professional Regulation Law of the Civil Administrative Code of Illinois.
    (c) (Blank).
    (d) In cases where the Department of Healthcare and Family Services (formerly Department of Public Aid) has previously determined that a licensee or a potential licensee is more than 30 days delinquent in the payment of child support and has subsequently certified the delinquency to the Department may refuse to issue or renew or may revoke or suspend that person's license or may take other disciplinary action against that person based solely upon the certification of delinquency made by the Department of Healthcare and Family Services in accordance with item (5) of subsection (a) of Section 2105-15 of the Department of Professional Regulation Law of the Civil Administrative Code of Illinois.
    (e) (Blank).
(Source: P.A. 101-81, eff. 7-12-19; 101-357, eff. 8-9-19; 102-970, eff. 5-27-22.)
 
    (Text of Section after amendment by P.A. 103-236)
    (Section scheduled to be repealed on January 1, 2030)
    Sec. 20-20. Nature of and grounds for discipline.
    (a) The Department may refuse to issue or renew a license, may place on probation, suspend, or revoke any license, reprimand, or take any other disciplinary or non-disciplinary action as the Department may deem proper and impose a fine not to exceed $25,000 for each violation upon any licensee or applicant under this Act or any person who holds oneself out as an applicant or licensee or against a licensee in handling one's own property, whether held by deed, option, or otherwise, for any one or any combination of the following causes:
        (1) Fraud or misrepresentation in applying for, or procuring, a license under this Act
    
or in connection with applying for renewal of a license under this Act.
        (2) The licensee's conviction of or plea of guilty or plea of nolo contendere, as set
    
forth in subsection (e) of Section 5-25, to: (A) a felony or misdemeanor in this State or any other jurisdiction; (B) the entry of an administrative sanction by a government agency in this State or any other jurisdiction; or (C) any crime that subjects the licensee to compliance with the requirements of the Sex Offender Registration Act.
        (3) Inability to practice the profession with reasonable judgment, skill, or safety as a
    
result of a physical illness, mental illness, or disability.
        (4) Practice under this Act as a licensee in a retail sales establishment from an
    
office, desk, or space that is not separated from the main retail business and located within a separate and distinct area within the establishment.
        (5) Having been disciplined by another state, the District of Columbia, a territory, a
    
foreign nation, or a governmental agency authorized to impose discipline if at least one of the grounds for that discipline is the same as or the equivalent of one of the grounds for which a licensee may be disciplined under this Act. A certified copy of the record of the action by the other state or jurisdiction shall be prima facie evidence thereof.
        (6) Engaging in the practice of real estate brokerage without a license or after the
    
licensee's license or temporary permit was expired or while the license was inactive, revoked, or suspended.
        (7) Cheating on or attempting to subvert the Real Estate License Exam or a continuing
    
education course or examination.
        (8) Aiding or abetting an applicant to subvert or cheat on the Real Estate License Exam
    
or continuing education exam administered pursuant to this Act.
        (9) Advertising that is inaccurate, misleading, or contrary to the provisions of the
    
Act.
        (10) Making any substantial misrepresentation or untruthful advertising.
        (11) Making any false promises of a character likely to influence, persuade, or induce.
        (12) Pursuing a continued and flagrant course of misrepresentation or the making of
    
false promises through licensees, employees, agents, advertising, or otherwise.
        (13) Any misleading or untruthful advertising, or using any trade name or insignia of
    
membership in any real estate organization of which the licensee is not a member.
        (14) Acting for more than one party in a transaction without providing written notice to
    
all parties for whom the licensee acts.
        (15) Representing or attempting to represent, or performing licensed activities for, a
    
broker other than the sponsoring broker.
        (16) Failure to account for or to remit any moneys or documents coming into the
    
licensee's possession that belong to others.
        (17) Failure to maintain and deposit in a special account, separate and apart from
    
personal and other business accounts, all escrow moneys belonging to others entrusted to a licensee while acting as a broker, escrow agent, or temporary custodian of the funds of others or failure to maintain all escrow moneys on deposit in the account until the transactions are consummated or terminated, except to the extent that the moneys, or any part thereof, shall be:
            (A) disbursed prior to the consummation or termination (i) in accordance with the
        
written direction of the principals to the transaction or their duly authorized agents, (ii) in accordance with directions providing for the release, payment, or distribution of escrow moneys contained in any written contract signed by the principals to the transaction or their duly authorized agents, or (iii) pursuant to an order of a court of competent jurisdiction; or
            (B) deemed abandoned and transferred to the Office of the State Treasurer to be
        
handled as unclaimed property pursuant to the Revised Uniform Unclaimed Property Act. Escrow moneys may be deemed abandoned under this subparagraph (B) only: (i) in the absence of disbursement under subparagraph (A); (ii) in the absence of notice of the filing of any claim in a court of competent jurisdiction; and (iii) if 6 months have elapsed after the receipt of a written demand for the escrow moneys from one of the principals to the transaction or the principal's duly authorized agent.
    The account shall be noninterest bearing, unless the character of the deposit is such that
    
payment of interest thereon is otherwise required by law or unless the principals to the transaction specifically require, in writing, that the deposit be placed in an interest-bearing account.
        (18) Failure to make available to the Department all escrow records and related
    
documents maintained in connection with the practice of real estate within 24 hours of a request for those documents by Department personnel.
        (19) Failing to furnish copies upon request of documents relating to a real estate
    
transaction to a party who has executed that document.
        (20) Failure of a sponsoring broker or licensee to timely provide sponsorship or
    
termination of sponsorship information to the Department.
        (21) Engaging in dishonorable, unethical, or unprofessional conduct of a character
    
likely to deceive, defraud, or harm the public, including, but not limited to, conduct set forth in rules adopted by the Department.
        (22) Commingling the money or property of others with the licensee's own money or
    
property.
        (23) Employing any person on a purely temporary or single deal basis as a means of
    
evading the law regarding payment of commission to nonlicensees on some contemplated transactions.
        (24) Permitting the use of one's license as a broker to enable a residential leasing
    
agent or unlicensed person to operate a real estate business without actual participation therein and control thereof by the broker.
        (25) Any other conduct, whether of the same or a different character from that specified
    
in this Section, that constitutes dishonest dealing.
        (26) Displaying a "for rent" or "for sale" sign on any property without the written
    
consent of an owner or the owner's duly authorized agent or advertising by any means that any property is for sale or for rent without the written consent of the owner or the owner's authorized agent.
        (27) Failing to provide information requested by the Department, or otherwise respond to
    
that request, within 30 days of the request.
        (28) Advertising by means of a blind advertisement, except as otherwise permitted in
    
Section 10-30 of this Act.
        (29) A licensee under this Act or an unlicensed individual offering guaranteed sales
    
plans, as defined in Section 10-50, except to the extent set forth in Section 10-50.
        (30) Influencing or attempting to influence, by any words or acts, a prospective seller,
    
purchaser, occupant, landlord, or tenant of real estate, in connection with viewing, buying, or leasing real estate, so as to promote or tend to promote the continuance or maintenance of racially and religiously segregated housing or so as to retard, obstruct, or discourage racially integrated housing on or in any street, block, neighborhood, or community.
        (31) Engaging in any act that constitutes a violation of any provision of Article 3 of
    
the Illinois Human Rights Act, whether or not a complaint has been filed with or adjudicated by the Human Rights Commission.
        (32) Inducing any party to a contract of sale or lease or brokerage agreement to break
    
the contract of sale or lease or brokerage agreement for the purpose of substituting, in lieu thereof, a new contract for sale or lease or brokerage agreement with a third party.
        (33) Negotiating a sale, exchange, or lease of real estate directly with any person if
    
the licensee knows that the person has an exclusive brokerage agreement with another broker, unless specifically authorized by that broker.
        (34) When a licensee is also an attorney, acting as the attorney for either the buyer or
    
the seller in the same transaction in which the licensee is acting or has acted as a managing broker or broker.
        (35) Advertising or offering merchandise or services as free if any conditions or
    
obligations necessary for receiving the merchandise or services are not disclosed in the same advertisement or offer. These conditions or obligations include without limitation the requirement that the recipient attend a promotional activity or visit a real estate site. As used in this subdivision (35), "free" includes terms such as "award", "prize", "no charge", "free of charge", "without charge", and similar words or phrases that reasonably lead a person to believe that one may receive or has been selected to receive something of value, without any conditions or obligations on the part of the recipient.
        (36) (Blank).
        (37) Violating the terms of any order issued by the Department.
        (38) Paying or failing to disclose compensation in violation of Article 10 of this Act.
        (39) Requiring a party to a transaction who is not a client of the licensee to allow the
    
licensee to retain a portion of the escrow moneys for payment of the licensee's commission or expenses as a condition for release of the escrow moneys to that party.
        (40) Disregarding or violating any provision of this Act or the published rules adopted
    
by the Department to enforce this Act or aiding or abetting any individual, foreign or domestic partnership, registered limited liability partnership, limited liability company, corporation, or other business entity in disregarding any provision of this Act or the published rules adopted by the Department to enforce this Act.
        (41) Failing to provide the minimum services required by Section 15-75 of this Act when
    
acting under an exclusive brokerage agreement.
        (42) Habitual or excessive use of or addiction to alcohol, narcotics, stimulants, or any
    
other chemical agent or drug that results in a managing broker, broker, or residential leasing agent's inability to practice with reasonable skill or safety.
        (43) Enabling, aiding, or abetting an auctioneer, as defined in the Auction License
    
Act, to conduct a real estate auction in a manner that is in violation of this Act.
        (44) Permitting any residential leasing agent or temporary residential leasing agent
    
permit holder to engage in activities that require a broker's or managing broker's license.
        (45) Failing to notify the Department, within 30 days after the occurrence, of the
    
information required in subsection (e) of Section 5-25.
        (46) A designated managing broker's failure to provide an appropriate written company
    
policy or failure to perform any of the duties set forth in Section 10-55.
        (47) Filing liens or recording written instruments in any county in the State on
    
noncommercial, residential real property that relate to a broker's compensation for licensed activity under the Act.
    (b) The Department may refuse to issue or renew or may suspend the license of any person who fails to file a return, pay the tax, penalty or interest shown in a filed return, or pay any final assessment of tax, penalty, or interest, as required by any tax Act administered by the Department of Revenue, until such time as the requirements of that tax Act are satisfied in accordance with subsection (g) of Section 2105-15 of the Department of Professional Regulation Law of the Civil Administrative Code of Illinois.
    (c) (Blank).
    (d) In cases where the Department of Healthcare and Family Services (formerly Department of Public Aid) has previously determined that a licensee or a potential licensee is more than 30 days delinquent in the payment of child support and has subsequently certified the delinquency to the Department may refuse to issue or renew or may revoke or suspend that person's license or may take other disciplinary action against that person based solely upon the certification of delinquency made by the Department of Healthcare and Family Services in accordance with item (5) of subsection (a) of Section 2105-15 of the Department of Professional Regulation Law of the Civil Administrative Code of Illinois.
    (e) (Blank).
(Source: P.A. 102-970, eff. 5-27-22; 103-236, eff. 1-1-24.)