(30 ILCS 25/3-15)

Sec. 3-15. Performance system; requirements.

(a) State agencies may develop and implement a quality management, accountability, and performance system to improve the public services they provide. A quality management, accountability, and performance system shall:

(1) Use strategic business planning to establish goals, objectives, and activities consistent with the priorities of government.

(2) Engage stakeholders and customers in establishing service requirements and improving service delivery systems.

(3) Include clear and relevant measures for each activity performed by the agency.

(4) Include performance goals for employees.

(5) Provide clear standards to evaluate the effectiveness of agency programs and activities.

(6) Allocate resources based on strategies to improve performance.

(b) A participating State agency shall conduct a yearly assessment of its quality management, accountability, and performance system.

(c) If the chief executive officer or any member of the governing board or authority of a participating State agency is appointed by the Governor, then the participating State agency shall report to the Governor on agency performance at least quarterly. The reports shall be posted on the website of the agency and the Governor.

(Source: P.A. 96-45, eff. 7-15-09.)