(20 ILCS 2805/3) (from Ch. 126 1/2, par. 68)
    Sec. 3. The Department shall:
        1. establish an administrative office in Springfield and a branch thereof in Chicago;
        2. establish such field offices as it shall find necessary to enable it to perform its
    
duties; and
        3. maintain case files containing records of services rendered to each applicant,
    
service progress, and a follow-up system to facilitate the completion of each request.
(Source: P.A. 99-314, eff. 8-7-15.)