TITLE 4: DISCRIMINATION PROCEDURES
CHAPTER LV: ILLINOIS STATE TOLL HIGHWAY AUTHORITY
PART 1750 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
SECTION 1750.70 CASE-BY-CASE RESOLUTION


 

Section 1750.70  Case-By-Case Resolution

 

Each grievance involves a unique set of factors that includes but is not limited to: the specific nature of the disability; the essential eligibility requirements, the benefits to be derived, and the nature of the service, program or activity at issue; the health and safety of others; and whether an accommodation would constitute a fundamental alteration to the program, service, or activity or undue hardship on the Tollway. Accordingly, termination of a grievance at any level, whether through the granting of relief or otherwise, shall not constitute a precedent on which any other complainants should rely.