Section 925.110  Definitions

a)         "Complainant" is an individual with a disability who files a Grievance Form provided by the Agency under this procedure.

b)         "Designated Coordinator" is the person(s) appointed by the Agency Director who is/are responsible for the coordination of efforts of the Agency to comply with and carry out its responsibilities under Title II of the ADA including investigation of grievances filed by complainants.  The Designated Coordinator may be contacted at P.O. Box 19276, Springfield, Illinois 62794.  See 28 CFR 35.107.

c)         "Grievance" is any complaint under the ADA by an individual with a disability who meets the essential eligibility requirements for participation in or receipt of the benefits of a program, activity, or service offered by the Agency, and believes he or she has been excluded from participation in, or denied the benefits of, any program, service, or activity of the Agency or has been subject to discrimination by the Agency.