Section 734.300  Failure to Agree

a)         If the parties are unable to reach agreement at the end of 45 days, the mediation is terminated.

b)        If the parties are unable to reach agreement or after 45 days, whichever occurs first, the consumer may file a formal complaint with the Commission as described in 83 Ill. Adm. Code 200. [220 ILCS 5/13-713(e)]